?
? !
1 photo
Petal & Pup

Petal & Pup (page 4 of 5)

4.2 from 556 reviews · View Statistics

Reviews

Previous
Next
  • Verified customer

Great style.

published

I love the products P&P have available but often find myself looking elsewhere for a cheaper alternative or that my size has sold out quickly. I have also found myself holding onto ill-fitting clothes as the return process can be lengthy and inconvenient.

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

  • Verified customer

Love these dresses

published

I love these dresses! They are beautiful and well made. I got many compliments through out the night. They do run a little small tho so I suggest sizing up.

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

Sarah

SarahSouthwest, VIC

  • Verified customer

Love there range and options.

published

Love my purchases from p & pup the only thing I noticed is I have to go up a size to my normal clothes as fits can be a little tighter.

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

Clothing Shops & Brands

Find out how Petal & Pup compares to other Clothing Shops & Brands

Know better, choose better.

Compare all
Tash

TashSydney, NSW

  • Verified customer

My go too online but a little pricey

published

Items are lovely and the customer service is on top. However can be little pricey compared to other online stores. Sizing can be a miss and go. But still my go to store!

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

jobe

jobeBrisbane

  • 3 reviews
  • 8 likes
  • Verified customer

Tried twice but wont be back

published

The staff are lovely and very helpful but unfortunately the sizing charts and quality are lacking. The first item I purchase was huge on me even though I checked sizing charts. I then had to pay for return postage and was not able to obtain a refund so received a credit which I then had to reorder and hope the szing was right and pay for postage again. The second time I ordered the dress was terrible quality and ill fitting. I was offered a refund this time as the product was faulty. The clothing is gorgeous but not always reflective in real life. If you updated your refund policy to give customers confidence to shop I think I would be more inclined to continue to shop.

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

Kimberley

KimberleyGreater Melbourne (Metropolitan), VIC

  • Verified customer

Would love to see more size variety

published

I love the clothing, styles and affordable prices but sometimes things that I love/want to buy aren’t always available in my (bigger) sizes, or the bigger sizes are sometimes not true to size. I would love to see a range specifically for sizes 14-16 and up!

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

Sophie

SophieSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

FABULOUS Company!!!

published

On trend wide selection of affordable clothes, wonderful friendly customer service, easy returns (only had to return once as brought too small), thoughtfully packed & generally same/next day delivery to Brisbane - last order I placed at 7;30am, received 4:30pm same day!!!

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

Shannon

ShannonSouth East Queensland, QLD

  • Verified customer

Love their Products petal and Pup is great

published

Very easy to navigate
Good range of products but the short summer dresses need to be a little bit longer for us taller girls as they become like shirts on us
I love the quality of products but anything viscose shrinks and is time consuming to hand wash

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

Meacs

MeacsSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Love Petal and Pup

published

Very satisfied how easy and super quick all correspondence with the team is! I had a great experience with a garment that was faulty. No issues with the return what so ever

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

Clothing Shops & Brands

Find out how Petal & Pup compares to other Clothing Shops & Brands

Know better, choose better.

Compare all
  • Verified customer

affordable and good styles. My favourite online clothing site.

published

New clothes come through all the time, affordable and good styles. Only thing is variety of styles can be lacking. Good amount of photos and returns for store credit are allowed.

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Leanne,
Thank you so much for your feedback! We will take this information onboard and we can't wait to see you shopping with us again soon! ♡

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

Caterina

CaterinaGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like
  • Verified customer

Love Love Love Petal & Pup

published

Service and quality always on point! Website is easy to browse and there is always new stock coming in. Love there range and the quick delivery.
Can’t wait for summer

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Caterina,
Aw, thank you so much for your lovely feedback, this is really appreciated! We work so hard to make every Petal and Pup experience amazing, so this means a lot to our team ♡

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

  • Verified customer

Cute clothes, great customer service, but bad sizing!

published

I love everything I see on this site and have ordered multiple things but am yet to keep one because the sizing is always off. Normally too big. Their customer service is so good though and always helpful! Postage is always super fast too!

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

AShlea

AShlea

  • 2 reviews
  • 2 likes
  • Verified customer

always happy!!

published

Navigating the website is very easy, sometime i wish i could receive a refund for a product if it doesn't fit apart from that very happy with the products and website.

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

  • Verified customer

The worst quality and service I’ve ever received

published

Never shopping here again and making sure everyone knows about it. I bought some items but when I returned was given a voucher even though online it says a refund. And when I asked about it they never replied so I had to purchase other clothes and those clothes were even more rubbish then the first lot I bough but I couldn’t even be bothered returning because it was a waste of time I knew I would get no where

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

ShortMummy

ShortMummySouthern and Hills, SA

  • Verified customer

I love the clothes that Petal & Pup have!

published

The clothing is always gorgeous and very good quality, postage is fast, some pieces are good value. My only complaint is that lots of the clothes are out of stock and sell out quickly.

3 comments
Petal & Pup
Petal and PupPetal & Pup

Hi ShortMummy,
We really appreciate your lovely feedback! We have New Arrivals landing weekly and Restocks added daily so be sure to add your email address down to be notified as soon as the style you are interested in is back in stock ♡

ShortMummy
ShortMummy

Thank you I have done this in the past. It almost seems like there is only a very small amount of stock though as items become sold out very fast.

Petal & Pup
Petal and PupPetal & Pup

Hi ShortMummy! A lot of our styles do sell out quickly due to being so popular :) But if you are unsure if a style will come back in stock, be sure to send us an email at contactus@petalandpup.com.au as we can assist with restock enquiries further. x

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

Clothing Shops & Brands

Find out how Petal & Pup compares to other Clothing Shops & Brands

Know better, choose better.

Compare all

Extremely disappointed

published

I bought two dresses and the quality was okay but I definitely expected way more considering the price. The cut was confusing very large around stomach and super tight around shoulders. The short dresses are just below butt so I could not even lift up my arms without everyone seeing my butt.

What is worse is that the customer has to pay for shipping! I cannot believe I have to pay for returning these items and now I have to find another dress that suits me. I believe I will probably have to send them back quite a few times before I find something, which means a lot of shipping costs!!!

:(

1 comment
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!
  • Verified customer

Extremely poor quality clothing and they don’t accept refunds.

published

Extremely poor quality clothing and they don’t accept refunds. Do not waste your money. I routine shop on Lulus and Revolve without issue. I bought like 4 or so items and they were all so horribly made. They went into the donation bin and I threw away $300-400.

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Michelle,
We are so sad to hear about your experience with P&P! We cannot see an email from you in regards to your order. If you could please send an email to contactus@petalandpup.com.au and one of our team members will resolve this for you. x

Similar opinion? Write a review on ProductReview.com.au!
Mimi

MimiSydney, NSW

  • 8 reviews
  • 4 likes

Nice clothes however no refunds

published

I have bought a couple of things here. Look, i wouldn't expect a high quality dress for 60 odd bucks but a few that i bought look great on. I don't like how they do not refund, all other online competitors refund. i generally look at other sites first before buying for this store mainly for this reason.

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Mimi,

We appreciate your feedback!
If you ever need any assistance be sure to send us an email at contactus@petalandpup.com.au

Similar opinion? Write a review on ProductReview.com.au!

Daplyn top - amazing !

published

Adore this top! The fabric and cut is perfect for date nights and moments you want to be comfy but still have a bit of edge and show some skin !

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi AlexandrJ, thank you and so happy to hear you love your new Daplyn Top! x

Similar opinion? Write a review on ProductReview.com.au!
Gmcvittie

GmcvittieGreater Melbourne (Inner), VIC

No returns unless faulty!

published

Do not purchase from this brand unless you know exactly what size and product you want. I returned 3 items within a week in the original conditon and was only offered a store credit - waste of money and won't be going back! No returns unless faulty for women's clothing - really? In 2019?

3 comments
Petal & Pup
Petal and PupPetal & Pup
Petal & Pup
Petal and PupPetal & Pup

Hi Gmcvittie, we have sent you a private email to have this resolved for you. Thank you x

Gmcvittie
Gmcvittie

Thank you for processing the refund and resolving the issue quickly. Thanks Georgie

Similar opinion? Write a review on ProductReview.com.au!
See all Petal & Pup reviews

Questions & Answers

Eva K

Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements which are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: contactus@petalandpup.com.au. They would be eager to assist!

Maia B

Maia Basked

I ordered a dress on Sunday and it is now Friday and I have no received a dispatch email. I live in Australia so I thought it would have been sent by now? Is this normal? I have emails petal and pup about my issue as well!

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hello Maia, thank you for taking the time to get in touch with us. It is definitely not usual for an order to take that long to dispatch. I am sorry you experienced this, it is not at all what we aim to deliver. I see you have been in touch with our team via email and they have replied. If you find you need further assistance please do not hesitate to get in touch with us again. Many thanks, P&P

hira noon

hira noonasked

Hi,
I am 5'11 and concerned about the sizing guidelines and if the clothes would fit and suit me well. I have looked at the measurements, but if it does not fit properly due to my height, am I able to return?

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hey Hira! Yes you are absolutely allowed to return any items that you deem unsuitable. We like to place all of the flat lay measurements next to each garment, so you can compare those measurements to your own dimensions to get a good idea on the size recommendations. If you want help with a specific item feel free to email us at contactus@petalandpup.com and one of our Customer Care team can assist you further. Otherwise we also have our returns policy on our website here: https://petalandpup.com.au/pages/returns which gives you step by step guide on how to return your garments to us! I hope this helps xx

See all Petal & Pup questions

Get an answer from our members and Petal & Pup representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear

Visit official website

Other Clothing Shops & Brands

Previous
Next

See all Clothing Shops & Brands

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.