Petal & Pup

I first saw Petal & Pup on an Instagram feed and it all looked really pretty and stylish, I got the impression that it is good quality, trendy clothing but I am quite disappointed with the quality. I ordered a PU leather jacket, a cardigan and a playsuit. The PU leather jacket looks okay, but it is very shiny and it has a a bad smell. The cardigan had a dangly button, I had to sew it back properly before even wearing it. The playsuit I'll admit is up to scratch, but I don't think I'll buy here again unfortunately, I paid a lot of money for these items and I feel ripped off. After reading that they only offer store credit, I'm not sure there is much hope of getting my money back. What a waste of my splurge money :(

I bought four items from Petal and Pup just over a month ago. 2 of the four items have already fallen apart. I bought the ‘Cisco’ top in beige and the seams completely fell apart after my second wear and it hadn’t even been put in the washing machine yet! I am a tiny person and bought a S/M so there is absolutely no reason the seams should have come apart and unstitched. It is completely unwearable now, which is a shame because I absolutely loved the top. As for the other item, I bought a pair of earrings and they too broke. Luckily I was able to fix those, but the top unfortunately not. I would expect this to happen to a top I had worn for months or years not for a top i’d worn only twice.

I purchased a few things from the website thinking they looked amazing online. Got my mom a few things too.

Both blouses I purchased were so far from the product photos. The wear and fit of it was just so off (which can be understandable because of different body types) but the material of both was just ugh. Like a $1 ikea tea towel dyed in black honestly.

Other than the top, the quality of one of the dresses I purchased was just plain cheap. I feel like every zip-up was one zip-up closer to its seams ripping. It fits perfectly but the zippe...

Can’t really give much of a rating for petal and pup. I’ve spent more returning items and selling myself another that was just poor quality. The sizing is very inconsistent and paying to return an item and store credit rather than refunds in 2020 is a bit ridiculous. The customer service is really good though and the people are helpful.

I ordered the 'napier skirt' in white, the skirt is completely different to what it looks like online, when I received it the seams were coming un-done and looked like an unfinished job. I would not recommend shopping here, completely overpriced for extremely disappointing quality. I didn't send it back, as they don't offer refunds which is also entirely ridiculous. Do not waste your money here.

For the top end online pricing, the quality of these clothes are pretty ordinary.
They are made by brands that are sold in market style shops for a fraction of the price. I have just found the same dress that is $79.95 with P&P for $13.95 with Shein and it is the same label, same terrible quality material.
I have had to return products 3 times due to the sizing and terrible quality and was given a voucher each time but really, it would appear that I actually wanted a refund but it isn't an option. I now have 2 dresses that I will never wear that set me back about $150 in total.
It's a shame that you can't see the label before you buy from P&P.

This is the second time I have shopped with Petal and Pup and I am disappointed. The dress I previously bought in a size ten according to the size description was way too small! Material was also poor. I then reluctantly returned for a store credit where I bought a casual short dress and a midi dress. I kept the short dress although not too happy with material. But the Midi, also a size ten was ridiculously large. I ended up selling this on EBay as I did not want to waste the money paying for the postage back and getting another store credit. ...

Be careful with your colour choice because my red dress was in fact coral. This was very unfortunate as I wanted a red dress for christmas. I also noticed upon receiving my package there were 3-4 tears on the material. All in all, I don't think I'll be buying from Petal & Pup again.

I bought a dress for a wedding I really loved online, but waited until it even came back in stock. When I got it, the sizing was way off and left me scrambling to find a new dress in less than a weeks time. I was further disappointed to learn of the return policy, and there was no real notice that the policy differs from other clothing lines. Hoping to find a silver lining, but right now I am definitely frustrated. -Megan Gallagher

I will not be shopping with Petal & Pup in future due to their returns policy. Every online store should offer refunds as an option. It is an in-house joke at my workplace that once you shop at Petal & Pup you end up in a vortex that is so hard to get out of. This entails shopping, finding the item doesn't suit, and then getting a credit note. Then you repeat the process over and over until you eventually get out of the vortex. Once you're out you never go back in. It's not worth all the trouble. It costs you money every time you have to return...

Great looking clothing, have purchased a few times and every piece falls apart after two wears. Not the best quality particularly for the price. Huge shame Will not be returning.