Petal & Pup

Petal & Pup were fantastic when communicating with me regarding a return that didn't suit. I have purchased a few garments and always been happy with the quality, service and value

I ordered two dresses from Petal & Pup. I received them within a week. They were both beautiful dresses and good quality. Unfortunately they did not fit. However, I went to the website and was easily guided through a simple return process. I sent the dresses back and within days received my refund. Petal & pup takes a small amount for shipping but most online clothing companies don’t even offer refunds. Having this option and the ease of each process like navigating the website, receiving and sending back items was so appreciated. They have rea...

I was so beyond impressed with how helpful Jess was. She was so incredibly delightful, and guided me through a return, making it as painless as possible for me. Such a star!

The service was friendly and very helpful as well as quick.
Great service from the team at Petal and Pup

Customer service was exceptionally friendly, helpful and fast. It is no wonder there are so many good reviews touting the service.

Thank you so much for the great service.
It’s hard to find online businesses that take pride in their customer service. I had an issue with one of pieces I purchased, petal and pup have resolved this issue so promptly and with ease for myself.

I am so glad I came across Petal and Pup, I absolutely LOVE this business and am so glad to have received such great service so that I can continue to use them in future.

The service received was prompt, friendly and so helpful and very accommodating. Great service by the team at Petal and Pup!

Nice cuts and good fabric quality for 1st order of dresses , pants and a shirt. The 2nd order was lost, but they refunded me right away. It somehow appeared a couple of weeks after and I let the customer service know, and they didn’t charge me for it.
The sizes are slightly bigger, but it might have something to do with the design of the clothes.

I bought a product online, it came in 2 days so very quick delivery. The product wasn’t suitable so I was directed to a link to exchange it and with a few easy clicks, I had purchased a different size and was printing the shipping label to exchange my item. It was the easiest exchange system I have ever seen. Not to mention the customer service was incredible! Would highly recommend.

First time customer. Excellent quality, delivery in less than 24 hours. This has to be one of my best online shopping experiences so far. Sizing is spot on. Well done Petal & Pup

Purchased the Pavani dress - pearl in multiple sizes for my bridesmaids and straight off the bat, P&P were so great in terms of communication and ensuring refunds could be guaranteed if we weren’t completely happy with the fit or style. They also helped with letting us know the exact measurements of the dress despite that not being previously provided in the details of the dress. The dresses were also so beautiful and fit like a glove though definitely go down a size, the material being so much nicer then even expected! Great value for the pric...

Amazing customer service from Abby. Such a great experience. Very helpful and speedy with her replies. One of my best online ahoooing experiences

I've bought off here multiple times and it's great. Some items may not be as good as others but I just go off what the reviews say.

The sizing is pretty spot on there's only been one item where it did not fit me. There is a good selection of clothing.

The customer service is amazing! They are super friendly, respond back quickly and were very accommodating to my requests. They also dispatch orders pretty fast.

Could not recommend petal and pup more. Amazing quality clothes and incredible customer service. I recently purchased 2 sizes of the same dress and upon returning one, petal and pup were more than accommodating for my return. A prompt email and professional response to my request.
Highly recommend petal and pup and can’t wait to purchase again.

Highly recommend petal and pup clothing to anyone, I needed a couple of dresses for some upcoming events and I couldn’t fault the two dresses I received! Beautiful quality clothes that fit perfectly! And super fast delivery.