Petal & Pup

I have bought many items from petal and pup. The items are usually poorer quality than I’d expect. The way the material and cut looks in the photos is often misleading. The clothes often turn out to be very thin and flimsy. Sizing also generally runs larger than standard. The prices are above average, which I don’t mind at the time of purchase because I think I am ordering something decent quality. But be careful what you choose to buy, because it can be a hit and miss.

Can’t really give much of a rating for petal and pup. I’ve spent more returning items and selling myself another that was just poor quality. The sizing is very inconsistent and paying to return an item and store credit rather than refunds in 2020 is a bit ridiculous. The customer service is really good though and the people are helpful.

For the top end online pricing, the quality of these clothes are pretty ordinary.
They are made by brands that are sold in market style shops for a fraction of the price. I have just found the same dress that is $79.95 with P&P for $13.95 with Shein and it is the same label, same terrible quality material.
I have had to return products 3 times due to the sizing and terrible quality and was given a voucher each time but really, it would appear that I actually wanted a refund but it isn't an option. I now have 2 dresses that I will never wear that set me back about $150 in total.
It's a shame that you can't see the label before you buy from P&P.

Loved the variety of clothing pieces, the material, the colours, the brand, the website, customer service but when washed they shrunk a size or two, important to read every label

This is the second time I have shopped with Petal and Pup and I am disappointed. The dress I previously bought in a size ten according to the size description was way too small! Material was also poor. I then reluctantly returned for a store credit where I bought a casual short dress and a midi dress. I kept the short dress although not too happy with material. But the Midi, also a size ten was ridiculously large. I ended up selling this on EBay as I did not want to waste the money paying for the postage back and getting another store credit. ...

I've bought an outfit from here before and found that it was relatively okay quality however, wasn't quite true to size. I thought I would give it another go as I assumed it may have been the brand of the jumpsuit not Petal and Pup themselves.
Once I received the clothes I ordered (3 dresses and a skirt) I noticed that they were all pretty poorly made. The design of the skirt has transparent lines that sit right where your bottom is, so people can see your underwear. But my biggest disappointment is that my dresses have shrunk just after ONE w...

I bought a dress for a wedding I really loved online, but waited until it even came back in stock. When I got it, the sizing was way off and left me scrambling to find a new dress in less than a weeks time. I was further disappointed to learn of the return policy, and there was no real notice that the policy differs from other clothing lines. Hoping to find a silver lining, but right now I am definitely frustrated. -Megan Gallagher

Love the selection, however One Dress I bought was way too small, but bought jeans in same size which are too big- so difficult to know what size I should get. Cost of returns is a turnoff for buying again. Packaging is nice.

Beautiful things but unfortunately their sizing is all over the place and they only offer credit notes that expires after 6 months. I also find the the sizes go out of stock very quick, I’ve found there stuff on other websites cheaper

Good range of affordable dresses
Quality is hit and miss. Fabric not good a lot of the time.
Dresses often shrink when washed
Would prefer a better returns policy - free returns, money back

Prices are always full price however when they have a sale, most things are out of stock/unavailable and the moment the sale ends, the stock is available as well as new stock. I find this is the case each and every single time. Website navigation and quality of items are good.

I find the online store easy to navigate but many sizes are often not available and the size differences between different products varies significantly.
The fabric of many products is also of sub-standard quality and various dresses I have purchased have shrunk after one (cold) machine wash.