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Petal & Pup

Petal & Pup (page 3 of 6)

4.3 from 698 reviews · View Statistics
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Disappointing

published

I bought a dress for a wedding I really loved online, but waited until it even came back in stock. When I got it, the sizing was way off and left me scrambling to find a new dress in less than a weeks time. I was further disappointed to learn of the return policy, and there was no real notice that the policy differs from other clothing lines. Hoping to find a silver lining, but right now I am definitely frustrated. -Megan Gallagher

Petal & Pup
Petal and PupPetal & Pup
  • Verified

Product disappointment

published

Unfortunately for me I haven’t had a good experience with petal and pup. I had placed 3 different orders, each containing 2 items. The sizing was wrong for all of them either being smaller or larger than suggested and the items looked nothing like the photo. I won’t be buying anything from here again.

Petal & Pup
Petal and PupPetal & Pup
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  • Verified

Different range of clothes

published

Sizes not as available, sells out quickly, but nice dresses available. Quality of products differs, would help to show the brand name.
Have to pay postage for returns and exchanges, unlike other similar sites.

Petal & Pup
Petal and PupPetal & Pup
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Jessica
JessicaGreater Melbourne (Metropolitan), VIC
  • Verified

Good offering poor returns policy and store credit expiry

published

- Nice variety and style of clothing
- poor sizing choices coupled with poor returns policy (no refund of money and you need to pay for return postage)
- only offer store credit which expired less than 1 year since return
- price point is high for the relative quality of clothing.

Petal & Pup
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Trevanco
TrevancoBlayney
  • Verified

More sizes required

published

Beautiful clothes, well made, excellent service on postage and returns. Unfortunately no larger sizes. Expanding size range would be of great benefit. Unfortunately this company only caters for up to size 14, and credits are available on returns, not refunds even if tie size is not available. Length of garments misleading by pictures.

Petal & Pup
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Emma
EmmaMetropolitan Adelaide, SA
  • Verified

Great clothes

published

They have great clothes. Good variety. Very few sales. Would love a sale or free returns policy. Quick delivery and ease of ordering. Sizing is true to size. Will shop again.

Petal & Pup
Petal and PupPetal & Pup
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Unsatisfying
UnsatisfyingSydney Surrounds, NSW
  • 2 reviews
  • 1 like
  • Verified

Very poor material and sizing all wrong

published

Very poor quality in material and sizing is different with every order hard to keep track on what size you should be ordering large small medium all different won’t order again

Petal & Pup
Petal and PupPetal & Pup
Unsatisfying
Unsatisfying

That’s it that product was a disgrace

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  • Verified

It fitted nicely and has a nice style.

published

There could be more filters to help find online. There seems to be not much of some sizes at times. Some products aren’t my style at all but overall there are always good options that I like. Never expecting awesome quality but pieces I bought have always held up ok and good value for price.

Petal & Pup
Petal and PupPetal & Pup
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  • Verified

Decent clothes & decent prices

published

Prices are very reasonable so quality is equivalent. Lots of variety and cute designs. The site is very easy to navigate but you pay for shipping and returns. Finally, the return policy is not that flexible as returns are credits and have to be w/in 14days. This return policy causes me to not buy from this site as much.

Petal & Pup
Petal and PupPetal & Pup
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Monica Moroney
Monica MoroneyIllawarra, NSW
  • Verified

Lovely clothes that are true to size in most cases. Very expensive and often overpriced and unfortunately.

published

Hard to find your size available regularly. Products often out of stock and email reminders for when a particular item of available often take a long time to occur. I’m currently still waiting on one and it’s easily been more than a month.Products I’ve personally purchased, have been of good quality but mostly overpriced.

Petal & Pup
Petal and PupPetal & Pup
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Not keen to buy again.

published

Love the selection, however One Dress I bought was way too small, but bought jeans in same size which are too big- so difficult to know what size I should get. Cost of returns is a turnoff for buying again. Packaging is nice.

Petal & Pup
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kerryn
kerrynGreater Melbourne (Inner), VIC
  • Verified

Not for me !

published

Site very difficult to navigate . a photo of a dress was on Insta with Shop now but could not find the dress after wading through pages !!
products I've bought have been mixed quality and sizing varied .I was very annoyed that I could not get a refund only a credit note

Petal & Pup
Petal and PupPetal & Pup
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Lisa R.
Lisa R.South East Queensland, QLD
  • Verified

Nice pieces but no refunds issued which is frustrating!

published

Great online shop, check out is great to use, the clothes themselves are really well prices for such good quality. Everyone comments on my linen pieces all the time so they do have nice pieces. The only issue was I spent $750 on my first shop without realising (my fault) there was ZERO refunds just exchanges but after spending $750 this was literally half the shop and I didnt want anything else.
Had to pay also for return freight 3 times and get 3 credits because buying online, who knows if it will look good or not.
They are a successful brand, it would show more faith and confidence if they offered refunds for original condition pieces.
I would recommend to all my friends and I do - I really love their clothing.

Petal & Pup
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  • Verified

Nice pieces that’s easy to wear

published

Easy to use website and able to search items easily. Wide range of pieces that are effortless to wear with each item purchased of decent quality and standard. Items are true to size.

Petal & Pup
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Sue
SueSouth East Queensland, QLD
  • Verified

Great shopping but..

published

Love the range and speed of delivery. Sizing is inconsistent across the site and compared to standard Australian sizing. Disappointing that returns only allow for gift card and not actual cash value payment to credit card.

Petal & Pup
Petal and PupPetal & Pup
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  • Verified

Amazing styles but sizing is not great

published

The sizing is not consistent, it's expensive to keep sending things back to get a different size. I love the variety of styles and colours, but because of sizing i will not be buying again.

Petal & Pup
Petal and PupPetal & Pup
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Karina G.
Karina G.Perth, WA
  • Verified

Lovely clothes, happy with quality and fit

published

Lovely styles and fit has always been true to size. Quality is also good.
Would be nice to have free returns and a longer return timeframe, this way one could order more styles and sometimes also different sizes if unsure. I ordered few dresses that I could wear during pregnancy as well and was unsure if my usual size 8 would fit or if I better order 10. I think I would order more often, if free returns were offered.

Petal & Pup
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Nadia T.
Nadia T.Victoria
  • Verified

I love the items and quality, but often find the same product in stores in my area, cheaper and the exact quality.

published

Easy to navigate
But hard to find particular items that may have been promoted on social media
Quality of products has been wonderful, I know I can depend on the quality here

Petal & Pup
Petal and PupPetal & Pup
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Carly
CarlyGreater Melbourne (Metropolitan), VIC
  • Verified

Easy to use website! Lots of variety on clothes

published

Website is easy to use. The quality of the clothes is great. I’ve had to send a few items back as the sizing is a bit off- I’ve received a credit note for these returned items. It would be good if the credit note was valid for 12months

Petal & Pup
Petal and PupPetal & Pup
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  • Verified

Good products, just not flexible enough.

published

Products have been great, online ordering has been good to.
Wish the products were model on size 12 girls as well to see what the item looks like and I wish you could get a full refund not just a credit, I would definitely buy more items.

Petal & Pup
Petal and PupPetal & Pup
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MumShopper
MumShopperSydney
  • 5 reviews
  • 4 likes
  • Verified

The no refund policy was annoying.

published

The clothes look lovely but the no-refund policy isn’t so great. Instead of a refund I went through three exchanged outfits, paying delivery each time, until I finally kept the last one because I gave up. I’ve still never worn it. I won’t buy fashion online again from a company that doesn’t offer a refund.

Petal & Pup
Petal and PupPetal & Pup
MumShopper
MumShopper
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Giselle F.
Giselle F.Greater Melbourne (Inner), VIC

My Personal stylist

published

I absolutely love petal and pups products. I have got several of their dresses and over a dozen in my wishlist that i intend to purchase. They're reasonably priced and good quality for the cost. Definitely recommend!!!!

Petal & Pup
Petal and PupPetal & Pup
Ali
AliGreater Melbourne (Metropolitan), VIC
  • Verified

Cheap quality, good range of products.

published

Easy to navigate online store. Satisfied with range of products available. The actual quality of clothing/products purchased was poor eg falling apart after one wear, unfinished seams, poor/thin quality of fabrics used and products overpriced.

Petal & Pup
Petal and PupPetal & Pup
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Néam K.
Néam K.
  • 2 reviews
  • Verified

Good but not great

published
Petal & Pup
Petal and PupPetal & Pup
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Rebecca L
Rebecca LLaunceston, TAS
  • 2 reviews
  • Verified

Cheap not Quality

published

I bought two things from this store but ended up sending them back. Poor quality of fabric and over priced for what you get. No refunds just vouchers for returns.

Petal & Pup
Petal and PupPetal & Pup
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