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Petal & Pup

Petal & Pup (page 2 of 3)

4.3 from 707 reviews · View Statistics
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Karina G.
Karina G.Perth, WA
  • Verified

Lovely clothes, happy with quality and fit

published

Lovely styles and fit has always been true to size. Quality is also good.
Would be nice to have free returns and a longer return timeframe, this way one could order more styles and sometimes also different sizes if unsure. I ordered few dresses that I could wear during pregnancy as well and was unsure if my usual size 8 would fit or if I better order 10. I think I would order more often, if free returns were offered.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Nadia T.
Nadia T.Victoria
  • Verified

I love the items and quality, but often find the same product in stores in my area, cheaper and the exact quality.

published

Easy to navigate
But hard to find particular items that may have been promoted on social media
Quality of products has been wonderful, I know I can depend on the quality here

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Carly
CarlyGreater Melbourne (Metropolitan), VIC
  • Verified

Easy to use website! Lots of variety on clothes

published

Website is easy to use. The quality of the clothes is great. I’ve had to send a few items back as the sizing is a bit off- I’ve received a credit note for these returned items. It would be good if the credit note was valid for 12months

Product Quality
4/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Good products, just not flexible enough.

published

Products have been great, online ordering has been good to.
Wish the products were model on size 12 girls as well to see what the item looks like and I wish you could get a full refund not just a credit, I would definitely buy more items.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

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Giselle F.
Giselle F.Greater Melbourne (Inner), VIC

My Personal stylist

published

I absolutely love petal and pups products. I have got several of their dresses and over a dozen in my wishlist that i intend to purchase. They're reasonably priced and good quality for the cost. Definitely recommend!!!!

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
t.morrow
t.morrowSouth East Queensland, QLD
  • Verified

Nice styles, poor quality.

published

I really love the clothes on Petal & Pup and have made multiple purchases from them. The quality is always quite poor when the clothes arrive, and I always tell myself not to purchase from them again. The last dress I purchased came with some of the bottom of the dress stitched into another party of the dress, which indicated quick or careless work in making and in packaging the product. I had to unpick the dress myself as I needed to wear it soon and didn't have time to go through a return or exchange process. This is what one side of my "Harrie Dress" looked like when I received it.

  • Thumbnail
Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Elise
EliseSouthwest, VIC
  • Verified

So many of the items are made for me. Love it!

published

Site is good maybe improvements to the filters would be good.
Range is great.
Quality varies. Sometimes I pay $90 for a dress that shrinks and warps and other times I pay $60 and it’s amazing.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Biz
Biz
  • 3 reviews
  • 1 like
  • Verified

Easiest shopping Eva!

published

Easy to navigate and find what you are after eg: skirts or shorts
The range is great but the sizing does vary from product to product so au have had to return and reorder clothes in smaller or larger sizes

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Wish List

published

You need a wish list, it’s hard to remember the items you like to compare. Most online clothing stores will have a wish list. Otherwise love your store don’t change a thing

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

The reviewer stated that an incentive was offered for this review

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  • Verified

Great store, but wish there were product reviews and model sizing info

published

I love the store, but there should be product reviews from customers and sizing info for the models in the images. A majority of the time, I'm more than satisfied with the products I buy but there have been a few times where I've purchased something and the quality was low and the sizing was off. I live overseas, so returns are difficult. If other customers reviewed products and there was sizing info for the models in the pictures, I could make better decisions when purchasing. Right now it feels like a guessing game that occasionally ends in a loss for me. While the products are cute, it makes it difficult to keep coming back after so many poor orders.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Expensive and sizes aren’t true to size

published

Beautiful things but unfortunately their sizing is all over the place and they only offer credit notes that expires after 6 months. I also find the the sizes go out of stock very quick, I’ve found there stuff on other websites cheaper

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Angela A.
Angela A.South East Queensland, QLD
  • Verified

Love the styles but need more sizes

published

The dress's are lovely, so many pretty styles and all are pretty true to look, size and pattern. Delivery is super fast, typically the next business day.

The only downside is that most styles, or at least the really pretty ones, only go to a size 12, more 14/16's would be great.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

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  • Verified

Love these dresses

published

I love these dresses! They are beautiful and well made. I got many compliments through out the night. They do run a little small tho so I suggest sizing up.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Julia
Julia
  • 2 reviews
  • 1 like
  • Verified

A bit hit and miss

published

I like the clothing but do find some of the sizes are a bit hit and miss. I also find that I am hesitant to order on the basis that I cant get a refund only an exchange, however, that being said the service and speed is always efficient and friendly.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Sarah
SarahSouthwest, VIC
  • Verified

Love there range and options.

published

Love my purchases from p & pup the only thing I noticed is I have to go up a size to my normal clothes as fits can be a little tighter.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Tash
TashSydney, NSW
  • Verified

My go too online but a little pricey

published

Items are lovely and the customer service is on top. However can be little pricey compared to other online stores. Sizing can be a miss and go. But still my go to store!

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Rum princess
Rum princessPerth, WA
  • Verified

Good su

published

Good range of affordable dresses
Quality is hit and miss. Fabric not good a lot of the time.
Dresses often shrink when washed
Would prefer a better returns policy - free returns, money back

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Kimberley
KimberleyGreater Melbourne (Metropolitan), VIC
  • Verified

Would love to see more size variety

published

I love the clothing, styles and affordable prices but sometimes things that I love/want to buy aren’t always available in my (bigger) sizes, or the bigger sizes are sometimes not true to size. I would love to see a range specifically for sizes 14-16 and up!

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

affordable and good styles. My favourite online clothing site.

published

New clothes come through all the time, affordable and good styles. Only thing is variety of styles can be lacking. Good amount of photos and returns for store credit are allowed.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Petal & Pup
Petal and PupPetal & Pup

Hi Leanne,
Thank you so much for your feedback! We will take this information onboard and we can't wait to see you shopping with us again soon! ♡

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Review collected in partnership with Petal & Pup

Fast delivery

published

Ordered around 7 pm and it was delivered the next afternoon! Always a great range to choose from and the fabric is great quality! I love how they use more than just cheap polyester.

Product Quality
4/5
Shipping
5/5
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Jen,
Thank you so much for your feedback! We are so happy to hear about your great experience with us! ♡

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The reviewer stated that an incentive was offered for this review

Emm
EmmRichmond-Tweed, NSW
  • Verified

One of my favorite online shops

published

- I love buying from Petal and Pup and there is a great range of clothes.
- Whats fustrating about the website is when you search 'newest to oldest' and once you view a product the page automatically changes back to 'most popular' so you lose your browsing spot.
- I have bought 20+ items from P and P. Two products were poorly made, and two products the fabric wasn't what I expected.

Product Quality
3/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Cute clothes, great customer service, but bad sizing!

published

I love everything I see on this site and have ordered multiple things but am yet to keep one because the sizing is always off. Normally too big. Their customer service is so good though and always helpful! Postage is always super fast too!

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

SarahT
SarahTGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like
  • Verified

Lovely products wish they included the brands

published

The items were lovely. Petal and pup do a great job of choosing high quality items for their store. One thing I would have liked to see is the label for each piece... I was surprised to see some cheaper brands like Sunnygirl when my order arrived. I felt that the price I paid for these items was much higher than expected and although I did love my pieces, knowing that these guys are selling stock from these suppliers means I won't be buying from them again in the future.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Okay, crap returns policy

published

I dislike how you are unable to get a refund for clothes unless they are faulty. I then get a store credit and buy something else not great and then the cycle continues of buying another thing that isn’t good quality and then returning it and getting another store credit and it goes on and on. Things look one way on the module but on me they sit weirdly or are see through or too long or too short. I’ve never shopped at an online store that is so inconsistent with sizes. I don’t think you will ever get ahead compared to other brands unless you offer better refund conditions.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & Pup
  • Verified

Love this shop

published

Products are always lovely, sometimes though sizing is not great which is disappointing. Returns are simple and hassle free which makes shopping a breeze. Same day delivery for early orders is excellent as well.

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

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