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Petal & Pup
4.3 from 798 reviews · View Statistics
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Reviews

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  • Verified

Excellent Customer Service, Ok quality

published
Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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E.S
E.S
  • 3 reviews
  • 1 like

Fast shipping. Good quality clothing

published

Update: in the process of getting a refund. Laura has gone above and beyond to help in returning the item immediately.

Happy with the dresses I bought although both were on the short side even for my height. Went to wash one, followed the instructions and was disappointed to see it shrunk to the point where I couldn't wear it out again.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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PHS
PHS
  • 3 reviews

So soft.

published

I love my Jemima knits, so much that I have bought several different colours. They are so soft. Being oversize they are larger around the neck/shoulders than usual so I had to go down to an S/M from an M/L, but they are gorgeous jumpers

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message

Hey there, thanks so much for leaving your review! We are so happy to hear that you love the Jemima Knits as much as we do. We are so happy to hear that has landed well with you. We truly can't wait to serve you in the future! Love the team at P+P xx

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Paula
PaulaNorth Queensland, QLD

So pretty

published

The Largo dress in pink is such a pretty dress. Very versatile, can be worn with or without self tie. Very comfortable to wear and the sleeves are the perfect length

Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
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Excellent customer service

published

I have always found the customer service to be lovely , timely , positive and helpful in all dealings I have had with Petal and Pup. The most recent was with Jake.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
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  • Verified

Different range of clothes

published

Sizes not as available, sells out quickly, but nice dresses available. Quality of products differs, would help to show the brand name.
Have to pay postage for returns and exchanges, unlike other similar sites.

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

Emma
EmmaMetropolitan Adelaide, SA
  • Verified

Great clothes

published

They have great clothes. Good variety. Very few sales. Would love a sale or free returns policy. Quick delivery and ease of ordering. Sizing is true to size. Will shop again.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

It fitted nicely and has a nice style.

published

There could be more filters to help find online. There seems to be not much of some sizes at times. Some products aren’t my style at all but overall there are always good options that I like. Never expecting awesome quality but pieces I bought have always held up ok and good value for price.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

Monica Moroney
Monica MoroneyIllawarra, NSW
  • 2 reviews
  • Verified

Lovely clothes that are true to size in most cases. Very expensive and often overpriced and unfortunately.

published

Hard to find your size available regularly. Products often out of stock and email reminders for when a particular item of available often take a long time to occur. I’m currently still waiting on one and it’s easily been more than a month.Products I’ve personally purchased, have been of good quality but mostly overpriced.

Product Quality
3/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

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Karina G.
Karina G.Perth, WA
  • Verified

Lovely clothes, happy with quality and fit

published

Lovely styles and fit has always been true to size. Quality is also good.
Would be nice to have free returns and a longer return timeframe, this way one could order more styles and sometimes also different sizes if unsure. I ordered few dresses that I could wear during pregnancy as well and was unsure if my usual size 8 would fit or if I better order 10. I think I would order more often, if free returns were offered.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

Nadia T.
Nadia T.Victoria
  • Verified

I love the items and quality, but often find the same product in stores in my area, cheaper and the exact quality.

published

Easy to navigate
But hard to find particular items that may have been promoted on social media
Quality of products has been wonderful, I know I can depend on the quality here

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

Carly
CarlyGreater Melbourne (Metropolitan), VIC
  • Verified

Easy to use website! Lots of variety on clothes

published

Website is easy to use. The quality of the clothes is great. I’ve had to send a few items back as the sizing is a bit off- I’ve received a credit note for these returned items. It would be good if the credit note was valid for 12months

Product Quality
4/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

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  • Verified

Good products, just not flexible enough.

published

Products have been great, online ordering has been good to.
Wish the products were model on size 12 girls as well to see what the item looks like and I wish you could get a full refund not just a credit, I would definitely buy more items.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

Giselle F.
Giselle F.Greater Melbourne (Inner), VIC

My Personal stylist

published

I absolutely love petal and pups products. I have got several of their dresses and over a dozen in my wishlist that i intend to purchase. They're reasonably priced and good quality for the cost. Definitely recommend!!!!

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Elise
EliseSouthwest, VIC
  • Verified

So many of the items are made for me. Love it!

published

Site is good maybe improvements to the filters would be good.
Range is great.
Quality varies. Sometimes I pay $90 for a dress that shrinks and warps and other times I pay $60 and it’s amazing.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

Page 1 of 2

Questions & Answers

Briony
Brionyasked

Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?

1 answer
Petal & Pup
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Radvilė A.
Radvilė A.asked

Hi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Eva K
Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear
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