Reviewer Photos & Videos
Great experience today at petbarn Mitchelton
Lovely staff and great service...all questions and products received...took little old girl back for nail clip later...girl was lovely in grooming section and very patient...
The reviewer stated that an incentive was offered for this review
I just want to thank the staff at Petbarn Penrith for their excellent customer service.
My 19 year old goldfish “Jacques “ is sick for the first time. Having identified he has bloat from dropsy and seeing how upset i was, the staff were very comforting, extremely helpful with advice on product and further assisted me on dosage instructions and how to treat Jacques.
It’s lovely to receive service from such caring and helpful staff
Very friendly staff also very knowledgeable. They made me feel very welcome. will definitely return to the Campbelltown NSW store.
Great visit today
Staff were engaging and happy to be at work. Product knowledge was good, what we came for was out of stock but we were provided with information regarding stock delivery. We purchased other stuff including the new brand dog food to try. Excellent interaction with our pets
Good service, great products
Went inside the shop to ask about getting some fish. Great service bought some filters and whatever else I needed for my tank and can't wait till next week when we go back to get some fish.
Great service and products
Great friendly service close by, with the products I required at a great price. Always quick service and great advice.
So this company pulls you in with discounts, yet when push comes to shove youdo not get them. Buy the month previous and receive a 15% discount. When you ask about it you get told, oh thats ONLY for dog and cat products!
SERIOUSLY! You will not get my MONEY anymore! I am so sick of your excuses!!
Seriously, over promise and under deliver!
Great service by the team at Rothwell. Shout out to you guys. Always friendly and greet me when I come to the store. Also Groomers are great with my girl. Tahlia did a great job yesterday. Very pleased
Staff seem very knowledgeable and gave me good advice regarding weight management food for my dog. Prices are reasonably good as well.
Good advice and very good service. Did nit try to push me into products I did not want or need
Excellent customer service
Staff are very friendly and always helpful when it's needed. Store is always awesome products are easy to find, and excellent product range.
couldn't have been more helpful..couldn't find what i wanted on the shelf, lady ran around and found and got it out of stock room. great service.
Always an enjoyable visit
I love the great selection of items, they are displayed in an attractive way, I love the specials , but the most important attraction is the friendly and always helpful staff !
Making the transition to Pet Ownership enjoyable and supportive
My partner and I finally took the leap and adopted a dog. The night we got her I went to Petbarn Loganholme. Opening hours suit my needs. From day 1 the customer service is second to none. I have personally experienced that when I am there the employees at the store make me feel like they care about my pup as much as I do. I never feel inadequate or annoying when asking for advice. Always helpful and making sure I always get the best deal possible. Wouldnt go anywhere else and the rewards program I feel really is rewarding. Theres no catch and its certainly a bonus feeling like I am being rewarded for investing in my pup.
click and collect is fantastic and very convenient
staff at the store are very helpful and service is fantastic. I ordered an item on line for click and collect but then when I was instore decided to buy a dog bed and the staff were very helpful and informative and a sale was made and my dog is very happy with her bed.
Bec at Moyrafield is so helpful and knowledgeable
Prices are always good stock is always available and staff are very interested in helping and offering great advice having 2 big Doggues is often challenging
Great Service and prices
Excellent service, helpful and friendly advise. Great range of products. Very clean store. Will go over and above to assist. Even carrying items to your car if you need.
Great staff and wide variety of stock
Helpful staff who are friendly and efficient. Knowledge of many different pets and their requirements is fantastic. Highly recommend the Noarlunga store.
- Physical store
- Verified customer
Excellent Products Exceptional Team
I love the wide range of pet products available and the loyalty rewards program, the team at Castle Hill store are always so welcoming, friendly and helpful (and very knowledgeable!) with any product I need. The store is also so welcoming of pets and always make a fuss of mine when I shop with them in store, which is much appreciated by my pet and myself! Pet Barn Castle Hill offers excellent products and exceptional customer service. Well Done :-)
Extremely helpful staff with great knowledge of products and deals. Recommend Port Kennedy Pet Barn any day of the week. They don't disappoint.
Questions & Answers
I really want pet barn have more sale
Hi Forouzan, We love feedback here at Petbarn!
Thank you for taking the time to let us know how you feel. I am going to send this across to our marketing team, we are always looking for ways to improve!
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