??!
2 photos
Petbarn Physical store

Petbarn Physical store (page 3 of 35)

4.2 from 958 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (648)
  • Return Claim MadeYes · No (682)
  • Customer Service
    4.8 (645)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Jade

JadeHobart, TAS

Discounts and offers are great

published

Because of the regular discounts and special offers, I can buy the most nutritious food for my three dogs. The variety of food and accessories is appreciated

1 comment
Petbarn
VeronikaPetbarn

Hi Jade, thanks for your review! We love that you love the food we provide for our fur friends! We always aim to stock high quality food to ensure you get the very best for your pets!

Alyssa Argento

Alyssa ArgentoSouth East Queensland, QLD

  • 2 reviews

Lovely staff and wonderful products

published

Very friendly and knowledgeable staff members who helped me pick the right products within my budget. I initially went in to buy a product but unfortunately they did not have it in stock. They took my details down when the product arrives in store. They were also super friendly to my little puppy and gave him some delicious treats!

1 comment
Petbarn
VeronikaPetbarn

Hello Alyssa, thank you so much for your lovely review! We are so happy to hear that you had an enjoyable experience with your fur baby in Springfield Lakes Petbarn. We will forward this to the store manager as well. We hope you have a wonderful day!

Suzi p

Suzi pSydney, NSW

  • 4 reviews
  • 1 like

Make your pets feel like stars

published

I've been taking my cat and dog to Greencross vets (located within petbarn) since we got both of them. We usually pick up a few things from petbarn while we're there, and I'm always shocked at how incredible the service is. The staff always show a really genuine interest in our pets wellbeing, and seem to really love working with animals. My cat and dog both get really excited when we pull in to the carpark, even though they know they're going to the vet. They just love the attention and treats they get from the staff.

Pet Shops

Find out how Petbarn Physical store compares to other Pet Shops

Know better, choose better.

Compare all
Rokiii

RokiiiSydney, NSW

  • 3 reviews
  • 1 like

Above and beyond in service

published

the staff member who serviced was just amazing she took a lot of time to listen to the problems i was having with my three cats and suggested quite a few products i bought them all and within two days my cats were back to normal

Natasha

NatashaNorth Queensland, QLD

  • 2 reviews

Great store

published

A clean, well appointed store with plenty of variety and helpful, friendly knowledgeable staff. Also has dog wash that is so easy to use

1 comment
Petbarn
Jessica C.Petbarn

Hi Natasha, thank you so much for taking the time to leave us feedback. We will pass this onto the Townsville store so that they can be recognised for their hard work!

Blue

BlueCentral Coast

Best Customer Service!

published

Highly knowledgeable & personable staff. Very patient with my MANY questions! I have a new puppy & really appreciated their advice! Thank you!

1 comment
Petbarn
Brooke R.Petbarn

Thank you for sending through this wonderful feedback regarding the Tuggerah Store.
We will be sure to send this on!
Kind Regards,
Brooke

Korba

KorbaSouth East Queensland, QLD

Great range of dry dog food fora mature and senior dog

published

The service was very good, the advice quite valuable and great range of products. Additionally, very organised and easy access to all kind of different products.

Veronika

VeronikaCanberra 2600, ACT

  • 45 reviews
  • 5 likes

Never an issue

published

I love the 15% discount as many times as you want per month when signed up. Love your Providore food and treats and love the ability to buy try and if not give back the bag of food for something else.

1 comment
Petbarn
Jessica C.Petbarn

Hi Veronika, thank you so much for taking the time to leave us a review. We're so glad that you like the frequent feeder program, and we look forward to seeing you next time you shop with us!

Chatswood champions

published

The team at Chatswood are fantastic! I've been in several times and called them directly with a bunch of questions and inquiries about my new pet. Alex and Luci were incredible and helped me beyond compare, with no judgements (I'm a _very_ new pet parent). They gave fantastic advice and helped me work out what I needed and how to use different things.
The team here genuinely seem to care - they love a chat, they are always helpful, they don't try to up sell you or suggest unnecessary purchases, and they offer real advice, no matter the animal or question.
Thanks guys!

1 comment
Petbarn
Jessica C.Petbarn
Pet Shops

Find out how Petbarn Physical store compares to other Pet Shops

Know better, choose better.

Compare all
Moi

MoiSouth East Queensland, QLD

Another great visit to Petbarn

published

The sale team at this pet store is always happy to help you: this time, the young man serving me took my purchases to my car, how nice of him!
Great range of wet food for my dog - you can trust the quality too.

1 comment
Petbarn
Jessica C.Petbarn

Great service

published

Everytime i've gone to the hendon store, the staff have always been so helpful and friendly, great customer service, they always have a great range of products for all different types of animals

1 comment
Petbarn
Brooke R.Petbarn

Our new puppy

published

Great Service the assistant named Kath was one of the best experiences we have had anywhere Thankyou Hervey Bay pet barn

1 comment
Petbarn
Jessica C.Petbarn

Hi Pauly, thank you so much for your kind words. We will pass this onto the Hervey Bay store so Kath can be recognised for her hard work. We look forward to seeing you in the new year!

Chriss

ChrissPerth, WA

  • 2 reviews

Products DONT WORK !

published

My husband & I went to our local store in Success, WA
to buy some flea killer & shampoo.
We spent $174.00 for 1 dog and 2 cats, on flea treatment. IT DID NOT WORK!, 2 Weeks later dog still scratching, We were furious, then i saw something about GOAT SOAP, went to our local ALDI and brought 3 bars for $3.00, guess what...it works, no more scratching, fleas, allergys......never again will we go to PET BARN, RIP OFFFFFFF...
Buy Goats Soap, save all your money......

1 comment
Petbarn
Brooke R.Petbarn
Sandra C.

Sandra C.Sydney Surrounds, NSW

Merry Christmas to the team at Petbarn West Gosford!

published

I’ve just been into the store for Maggie (the Moodle’s) monthly grooming plus pet food, treats and toys. Amy is one of the nicest pet groomers Maggie and I have experienced. She was also kind enough to give me a very special Christmas bauble today, which she had labeled with Maggie’s name and filled with her hair. I love it!
The store staff also get a mention. They are consistently welcoming and helpful. Thanks to the whole team! See you in the new year :-)

Doug McKirdy

Doug McKirdyPerth, WA

Perfection with Smiles!

published

We, my poodles and I, are always warmly welcomed by staff members., My girls (poodles), always get excited when we pull up outside, and they cannot wait to get inside. They love the grooming - typical girls, they like to look beautiful, and always do after the professional treatment received. The store caters for all our doggie needs, always provides sound advice when sought, and ALWAYS by very pleasant staff. My girls are my soul mates, and their welfare and happiness are paramount, and Pet Barn thoroughly caters for all our requirements.
Sincere Thanks.

Pet Shops

Find out how Petbarn Physical store compares to other Pet Shops

Know better, choose better.

Compare all
bally

ballyGreater Melbourne (Metropolitan), VIC

My Local Pet-Barn Store

published

This location has what I need to keep my animals fed & happy. Its location is convenient & its staff was always welcoming & helpful.

1 comment
Petbarn
MeaganPetbarn
David

DavidGreater Melbourne (Outer), VIC

The best store with excellent service

published

The store delivers great service and staff are very helpful and friendly. The groomer does a fantastic job and genuinely cares for your pet, I wouldn't take my pet anywhere else as trust is important to me and this store has my trust completely. Thankyou for delivering excellent service once again I highly recommend this store.

1 comment
Petbarn
MeaganPetbarn
Janet

JanetSouth East Queensland, QLD

Absolutely perfect! We really love our petbarn store in Jindalee!

published

Absolutely perfect! We really love our petbarn store in Jindalee! Such great and friendly staff there. So many products! And we can always come with our dogs - this is amazing! Thank you!

Christine K.

Christine K.South East Queensland, QLD

  • 3 reviews

Love Bella’s Groom!

published

Marie has groomed and clipped my Pooch, Bella many times and I would recommend Petbarn grooming anytime! Always a beautiful job and listens to your requests.
Thanks Guys!

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Julie

JuliePerth, WA

  • 4 reviews

Wonderful grooming, my little dog comes out looking perfect every single time from this store.

published

Lovely friendly and helpful staff, lots of great products and always well priced. Love the grooming for my little dog, they always take great care of him.

1 comment
Petbarn
MeaganPetbarn
Page 3 of 35
See all Petbarn reviews

Questions & Answers

Forouzan S.

Forouzan S.asked

Physical store

I really want pet barn have more sale

1 answer
Petbarn
PetbarnPetbarn

Hi Forouzan, We love feedback here at Petbarn!

Thank you for taking the time to let us know how you feel. I am going to send this across to our marketing team, we are always looking for ways to improve!

Get an answer from our members and Petbarn representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.