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Petbarn Physical store

Petbarn Physical store

4.2 from 960 reviews · View Statistics

Reviews

  • Product Quality
    4.3 (3)
  • Return Claim MadeYes · No (3)
  • Customer Service
    4.5 (2)
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Vossy

VossyMetropolitan Adelaide, SA

  • 8 reviews

Expensive!

published

I have bought a few products now from Petbarn and thought how expensive they were on each occasion. This was verified when I recently adopted a cat from RSPCA and checked out their prices. I checked three identical products and each was significantly cheaper than Petbarn. Also, any profits go directly to RSPCA, so it's really a no brainer to do all my shopping there from now on.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNoarlunga SA
Donski

DonskiSouth East Queensland, QLD

good service

published

There is decent variety, good service though prices are high, I do love i can bring my dog with me when shppping for him. staff accomodating with product knowledge. Also i became a member a while ago but only went to purchase online recently, and noticed no points were added to my account from previous instore purchases even though they ask if im a member and look it up by phone number. I only recieved points with my online purchase. Where are all the other points from previous purchases when i told them my phone number under membership ? What am i missing here? BIZZARE

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBundall queensland
1 comment
Petbarn
PetbarnPetbarn
Suzie Griffiths

Suzie Griffiths

  • 2 reviews
  • 1 like

Good service - something is always out of stock

published

I always get dog food from here but it seems like they are always out of royal canin instore and online. I don’t like my dog changing food as it upsets his stomach. The service I cannot fault as they are always very nice.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Questions & Answers

Forouzan S.

Forouzan S.asked

Physical store

I really want pet barn have more sale

1 answer
Petbarn
PetbarnPetbarn

Hi Forouzan, We love feedback here at Petbarn!

Thank you for taking the time to let us know how you feel. I am going to send this across to our marketing team, we are always looking for ways to improve!

Get an answer from our members and Petbarn representatives

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