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Petbarn Physical store (page 2 of 46)
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DavidGreater Melbourne (Outer), VIC
The best store with excellent service
The store delivers great service and staff are very helpful and friendly. The groomer does a fantastic job and genuinely cares for your pet, I wouldn't take my pet anywhere else as trust is important to me and this store has my trust completely. Thankyou for delivering excellent service once again I highly recommend this store.
1 comment
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JanetSouth East Queensland, QLD
Absolutely perfect! We really love our petbarn store in Jindalee!
Absolutely perfect! We really love our petbarn store in Jindalee! Such great and friendly staff there. So many products! And we can always come with our dogs - this is amazing! Thank you!
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Christine K.South East Queensland, QLD
Love Bella’s Groom!
Marie has groomed and clipped my Pooch, Bella many times and I would recommend Petbarn grooming anytime! Always a beautiful job and listens to your requests.
Thanks Guys!
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LizIllawarra, NSW
- 4 reviews
Staff are awesome
Pet barn offer nutritional food for my pet . Staff are always friendly,helpful n knowledgeable . Prices are competitive and store is clean. And yes it’s dog friendly
1 comment
MeaganPetbarn
Hi Liz,
Thank you so much for reaching out and sharing your experience with us. ... Read more
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JuliePerth, WA
- 3 reviews
Wonderful grooming, my little dog comes out looking perfect every single time from this store.
Lovely friendly and helpful staff, lots of great products and always well priced. Love the grooming for my little dog, they always take great care of him.
1 comment
MeaganPetbarn
Hi Julie,
This is wonderful to hear! Thank you for taking the time to share your experience and great to hear our Grooming Team take such wonderful care of your little dog.... Read more
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Lisa BroadbentSouth East Queensland, QLD
Petbarn Kedron Grooming - we love these guys!!
I've been taking my 7 year old Cavoodle Max to Petbarn Kedron for so many years. Kerri-Anne normally grooms Max but the entire team are amazing. They care so much about my fur baby. And they make me feel welcome too :) They are the best!! (and he always comes home with a new necktie lol)
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Fra M.
- 3 reviews
- 3 likes
Stop Thief!
$18:99 for the 100g pack of live meal worms that is just extortion you are a disgrace exploiting an obvious shortgage during Covid is it?
2 comments
MeaganPetbarn
Hi Fra,
We very much appreciate you taking the time to sharing your experience with us. We are happy to speak to you further around your experience as we do offer a Price Match Promise on items. Ther... Read more
e is more information about it here - https://www.petbarn.com.au/price-promise.So if another business rips someone off by charging 18.99 for meal worms your happy to price match? OUTSTANDING!
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MlsCoonabarabran
- 10 reviews
- 2 likes
BE WARNED Wont replace faulty item
I bought some pet clippers from their online store and after using them once they know longer work. They were advertised as better than the previous clippers that I had for all kinds of coats. When I contacted them they told me that the Clippers were only for paws Which is ridiculous because the advertising state something completely different on their website. There’s a two year manufacturers warranty with these clippers also so by law they have to replace them or refund me. I’ve contacted them twice and both times I’ve essentially been lied to by the people working in the company compared to what’s on their website And r information I based my purchase on. AFTER A MONTH STILL NO ONE HAS GOTTEN BACK TO ME TO RECIDY THIS SITUATION.
1 comment
MeaganPetbarn
Hi Mls,
We very much appreciate you taking the time to sharing your experience with us.
... Read more
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VIVIENNEMetropolitan Adelaide, SA
pricematching
I went in to enquire about Feliway - and was very impressed that they offered to price match. They even gave me a better price than I was expecting. Very helpful, experienced staff. Will definitely be going back.
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GailSouth East Queensland, QLD
Always a great experience when purchasing.
Greeted with a smile, always helpful and friendly, love the surprises for being a member. Always a nice chat at the checkout.
1 comment
MeaganPetbarn
Wow! Thank you so much Gail. This is wonderful to hear! Thank you for taking the time to share your experience with us.
We are always down for a chat, see you next time.... Read more
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Alisha KateSouth East Queensland, QLD
- 3 reviews
- Physical store
- Verified customer
Dog Training Course
We signed up to the Petbarn beginner dog training school for our puppy Leo.
Leo attended the first classes with basic commands such as sit, wait, stay, lie down etc. he responds really well to treats and is also great at recall when at the dog park.
The information presented in the class was very informative and helpful. We found the class was not suitable for our playful and energetic dog.
The class is held in the middle of Petbarn in a small caged off area with 4 other dogs. Already there are many different smells in the store due to dog...Read more
food etc, plus shoppers were constantly walking around with their dogs, some coming up to the gate at times. The class started with dogs being expected to sit on a mat for 20 minutes whilst the trainer talked. Dogs were never allowed to interact with each other, not even before or after the class. Which was hard for our puppy as he loves every other dog and human and loves saying hi. As Leo is also very energetic (due to his groodle breed) it was an unrealistic expectation to keep him on this mat for 20 minutes. This expectation was stressful for us as we believe is was unrealistic for our dogs temperament and were continually reminded to get Leo to sit still.2 comments
Since contacting Petbarn we have recieved an apology and refund for the class. Petbarn have been helpful in resolving this issue.
MeaganPetbarn
Hi Alisha,
Thank you for the update, and we are sorry to read that you were unhappy with the classes. ... Read more
If there's anything more we can do, please do not hesitate to reach out. Thank you The Petbarn TeamSimilar opinion? Write a review on ProductReview.com.au!
LindaIllawarra, NSW
- 3 reviews
- 1 like
Shellharbour Petbarn is excellent
Great variety of products and amazing staff who go out of their way to help and serve. They even helped me carry my goods out to the car...Friendly and knowledgeable people that go way out of their way to assist. Thank you again Shellharbour Petbarn!!!
1 comment
MeaganPetbarn
Hi Linda,
This is wonderful to hear! Thank you for taking the time to share your experience and great to hear the Shellharbour Team take such wonderful care for you. ... Read more
See you next time. The Petbarn TeamSimilar opinion? Write a review on ProductReview.com.au!
Samantha B.South East Queensland, QLD
Always amazing service
We always feel well cared for and that staff have a genuine interest in our dogs. The lady who grooms our dog at Cleveland is beautiful. She really cares about giving our dog a great experience and is also very knowledgeable.
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TraceySydney, NSW
Great customer service
The McGraths Hill staff were excellent and friendly. They knew their products and assisted with confidence. Top points for the young woman who served me.
1 comment
MeaganPetbarn
Hi Tracey,
This is wonderful to hear! Thank you for taking the time to share your experience and great to hear the McGraths Hill Team take such wonderful care for you.... Read more
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Connie BarottsiWide Bay-Burnett, QLD
Great Product range & service
Petbarn Bundaberg has a great stock variety for my cat, Honey, friendly & helpful staff and great membership scheme makes it a pleasure all round to shop there.
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KimSydney Surrounds, NSW
Always so easy to visit and have everything you need
Best service . Have all products and price match
Best friendly staff. There is a lovely lady at lake haven store who always greets us and our pets get the best welcome from her every time
Best knowledge and recommendations-not pushy
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brlo1973Sydney
- 7 reviews
- 8 likes
Over the top prices
Unreasonable prices. Roughly 23% more expensive than other major competitors. Apart from slightly longer trading hours (2 hours in total per day) I don’t see why they’re charging convenience store prices.
1 comment
MeaganPetbarn
Hi brlo1973,
Thank you for taking the time to provide us with your feedback. We are happy to discuss your review further as we do offer a Price Match Promise, where if you find a lower price on an id... Read more
entical product that's in stock, we'll match it. This is available in store. If you would like to read about it further please head to https://www.petbarn.com.au/price-promise.Similar opinion? Write a review on ProductReview.com.au!
Margaret BurnsYarralumla 2600, ACT
Petbarn Woden
I have been a satisfied customer of Petbarn Woden for years and always am met by friendly, professional and helpful staff who go above and beyond to meet my needs as a pet owner.
I have used Petbarn Woden's grooming services with 2 dogs and find Jamie's skills exceptional. She is calm and confident and my dogs are never stressed by going there. Sometimes they even have a nap!
My dogs always come away from the groomer's looking fabulous.
The other staff members in the store help complete my monthly visit to Petbarn by always leaving me with a smile on my face along with more confidence in caring for my fur babies due to their expert advice.
1 comment
MeaganPetbarn
Hi Margaret,
This is wonderful to hear! Thank you for taking the time to share your experience. We will pass this feedback on to the team.... Read more
See you next time. The Petbarn TeamSimilar opinion? Write a review on ProductReview.com.au!
Great customer service and very reliable
The staff at Jindalee Petbarn very friendly and reliable. They always willing to give the best service. My little puppy got very sensitive tummy to certain dry food. They were willing to give the full refund and provided us the free vet consultation voucher. Also we got oh discounts for food every single time.
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lizSydney, NSW
great service
the help in purchasing a harness and it been fitted by a staff member.well done.my dog was calm great visit
1 comment
MeaganPetbarn
Hi Liz,
This is wonderful to hear! Thank you for taking the time to share your experience and great to hear you were able to find the perfect fitting harness!... Read more
See you next time. The Petbarn TeamSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
Forouzan S.asked
I really want pet barn have more sale
1 answer
PetbarnPetbarn
Hi Forouzan, We love feedback here at Petbarn!
Thank you for taking the time to let us know how you feel. I am going to send this across to our marketing team, we are always looking for ways to improve!
Details
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MeaganPetbarn
Wow! Thanks David for the wonderfully kind words!
See you next time.... Read more
The Petbarn Team