Reviewer Photos & Videos
Perfection with Smiles!
We, my poodles and I, are always warmly welcomed by staff members., My girls (poodles), always get excited when we pull up outside, and they cannot wait to get inside. They love the grooming - typical girls, they like to look beautiful, and always do after the professional treatment received. The store caters for all our doggie needs, always provides sound advice when sought, and ALWAYS by very pleasant staff. My girls are my soul mates, and their welfare and happiness are paramount, and Pet Barn thoroughly caters for all our requirements.
My Local Pet-Barn Store
This location has what I need to keep my animals fed & happy. Its location is convenient & its staff was always welcoming & helpful.
The best store with excellent service
The store delivers great service and staff are very helpful and friendly. The groomer does a fantastic job and genuinely cares for your pet, I wouldn't take my pet anywhere else as trust is important to me and this store has my trust completely. Thankyou for delivering excellent service once again I highly recommend this store.
Absolutely perfect! We really love our petbarn store in Jindalee!
Absolutely perfect! We really love our petbarn store in Jindalee! Such great and friendly staff there. So many products! And we can always come with our dogs - this is amazing! Thank you!
Love Bella’s Groom!
Marie has groomed and clipped my Pooch, Bella many times and I would recommend Petbarn grooming anytime! Always a beautiful job and listens to your requests.
Wonderful grooming, my little dog comes out looking perfect every single time from this store.
Lovely friendly and helpful staff, lots of great products and always well priced. Love the grooming for my little dog, they always take great care of him.
Petbarn Kedron Grooming - we love these guys!!
I've been taking my 7 year old Cavoodle Max to Petbarn Kedron for so many years. Kerri-Anne normally grooms Max but the entire team are amazing. They care so much about my fur baby. And they make me feel welcome too :) They are the best!! (and he always comes home with a new necktie lol)
I went in to enquire about Feliway - and was very impressed that they offered to price match. They even gave me a better price than I was expecting. Very helpful, experienced staff. Will definitely be going back.
Always a great experience when purchasing.
Greeted with a smile, always helpful and friendly, love the surprises for being a member. Always a nice chat at the checkout.
- Physical store
- Verified customer
Dog Training Course
We signed up to the Petbarn beginner dog training school for our puppy Leo.
Leo attended the first classes with basic commands such as sit, wait, stay, lie down etc. he responds really well to treats and is also great at recall when at the dog park.
The information presented in the class was very informative and helpful. We found the class was not suitable for our playful and energetic dog.
The class is held in the middle of Petbarn in a small caged off area with 4 other dogs. Already there are many different smells in the store due to dog...food etc, plus shoppers were constantly walking around with their dogs, some coming up to the gate at times. The class started with dogs being expected to sit on a mat for 20 minutes whilst the trainer talked. Dogs were never allowed to interact with each other, not even before or after the class. Which was hard for our puppy as he loves every other dog and human and loves saying hi. As Leo is also very energetic (due to his groodle breed) it was an unrealistic expectation to keep him on this mat for 20 minutes. This expectation was stressful for us as we believe is was unrealistic for our dogs temperament and were continually reminded to get Leo to sit still.
Shellharbour Petbarn is excellent
Great variety of products and amazing staff who go out of their way to help and serve. They even helped me carry my goods out to the car...Friendly and knowledgeable people that go way out of their way to assist. Thank you again Shellharbour Petbarn!!!
Always amazing service
We always feel well cared for and that staff have a genuine interest in our dogs. The lady who grooms our dog at Cleveland is beautiful. She really cares about giving our dog a great experience and is also very knowledgeable.
Great customer service
The McGraths Hill staff were excellent and friendly. They knew their products and assisted with confidence. Top points for the young woman who served me.
Always so easy to visit and have everything you need
Best service . Have all products and price match
Best friendly staff. There is a lovely lady at lake haven store who always greets us and our pets get the best welcome from her every time
Best knowledge and recommendations-not pushy
Over the top prices
Unreasonable prices. Roughly 23% more expensive than other major competitors. Apart from slightly longer trading hours (2 hours in total per day) I don’t see why they’re charging convenience store prices.
I have been a satisfied customer of Petbarn Woden for years and always am met by friendly, professional and helpful staff who go above and beyond to meet my needs as a pet owner.
I have used Petbarn Woden's grooming services with 2 dogs and find Jamie's skills exceptional. She is calm and confident and my dogs are never stressed by going there. Sometimes they even have a nap!
My dogs always come away from the groomer's looking fabulous.
The other staff members in the store help complete my monthly visit to Petbarn by always leaving me with a smile on my face along with more confidence in caring for my fur babies due to their expert advice.
the help in purchasing a harness and it been fitted by a staff member.well done.my dog was calm great visit
Fantastic service and friendly staff.
I have bought quite a few things from this store and they always are accommodating and know exactly what I need or want even though sometimes I have no idea what I'm after or what it is called.
Great customer service
Fantastic service, friendly staff, knowledgeable. Always happy to help under sometimes exceptional circumstances. The store seems very busy, all staff are trying to help but just not enough of them , I feel for them
I have bought a few products now from Petbarn and thought how expensive they were on each occasion. This was verified when I recently adopted a cat from RSPCA and checked out their prices. I checked three identical products and each was significantly cheaper than Petbarn. Also, any profits go directly to RSPCA, so it's really a no brainer to do all my shopping there from now on.
Questions & Answers
I really want pet barn have more sale
Hi Forouzan, We love feedback here at Petbarn!
Thank you for taking the time to let us know how you feel. I am going to send this across to our marketing team, we are always looking for ways to improve!
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