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Dog Training Course
We signed up to the Petbarn beginner dog training school for our puppy Leo.
Leo attended the first classes with basic commands such as sit, wait, stay, lie down etc. he responds really well to treats and is also great at recall when at the dog park.
The information presented in the class was very informative and helpful. We found the class was not suitable for our playful and energetic dog.
The class is held in the middle of Petbarn in a small caged off area with 4 other dogs. Already there are many different smells in the store due to dog...food etc, plus shoppers were constantly walking around with their dogs, some coming up to the gate at times. The class started with dogs being expected to sit on a mat for 20 minutes whilst the trainer talked. Dogs were never allowed to interact with each other, not even before or after the class. Which was hard for our puppy as he loves every other dog and human and loves saying hi. As Leo is also very energetic (due to his groodle breed) it was an unrealistic expectation to keep him on this mat for 20 minutes. This expectation was stressful for us as we believe is was unrealistic for our dogs temperament and were continually reminded to get Leo to sit still.
Shellharbour Petbarn is excellent
Great variety of products and amazing staff who go out of their way to help and serve. They even helped me carry my goods out to the car...Friendly and knowledgeable people that go way out of their way to assist. Thank you again Shellharbour Petbarn!!!
Always amazing service
We always feel well cared for and that staff have a genuine interest in our dogs. The lady who grooms our dog at Cleveland is beautiful. She really cares about giving our dog a great experience and is also very knowledgeable.
Great customer service
The McGraths Hill staff were excellent and friendly. They knew their products and assisted with confidence. Top points for the young woman who served me.
Great Product range & service
Petbarn Bundaberg has a great stock variety for my cat, Honey, friendly & helpful staff and great membership scheme makes it a pleasure all round to shop there.
Always so easy to visit and have everything you need
Best service . Have all products and price match
Best friendly staff. There is a lovely lady at lake haven store who always greets us and our pets get the best welcome from her every time
Best knowledge and recommendations-not pushy
Over the top prices
Unreasonable prices. Roughly 23% more expensive than other major competitors. Apart from slightly longer trading hours (2 hours in total per day) I don’t see why they’re charging convenience store prices.
I have been a satisfied customer of Petbarn Woden for years and always am met by friendly, professional and helpful staff who go above and beyond to meet my needs as a pet owner.
I have used Petbarn Woden's grooming services with 2 dogs and find Jamie's skills exceptional. She is calm and confident and my dogs are never stressed by going there. Sometimes they even have a nap!
My dogs always come away from the groomer's looking fabulous.
The other staff members in the store help complete my monthly visit to Petbarn by always leaving me with a smile on my face along with more confidence in caring for my fur babies due to their expert advice.
Great customer service and very reliable
The staff at Jindalee Petbarn very friendly and reliable. They always willing to give the best service. My little puppy got very sensitive tummy to certain dry food. They were willing to give the full refund and provided us the free vet consultation voucher. Also we got oh discounts for food every single time.
the help in purchasing a harness and it been fitted by a staff member.well done.my dog was calm great visit
Pet Barn Sunbury TOP service
The staff at Petbarn Sunbury are all just amazing. Great customer service every time I shop there and eager to help and assist.
We have a nervous husky who had her first groom today. Abbey and Cat ensured they took their time to let her settle, and even fell asleep during the grooming session.
Fantastic staff who are always happy to help you with your pets needs, and will price match other competitors on store products.
Fantastic service and friendly staff.
I have bought quite a few things from this store and they always are accommodating and know exactly what I need or want even though sometimes I have no idea what I'm after or what it is called.
Great customer service
Fantastic service, friendly staff, knowledgeable. Always happy to help under sometimes exceptional circumstances. The store seems very busy, all staff are trying to help but just not enough of them , I feel for them
I have bought a few products now from Petbarn and thought how expensive they were on each occasion. This was verified when I recently adopted a cat from RSPCA and checked out their prices. I checked three identical products and each was significantly cheaper than Petbarn. Also, any profits go directly to RSPCA, so it's really a no brainer to do all my shopping there from now on.
The best store in Melbourne
Great products, experience and very knowledgeable staff members. My only go to for all my dogs needs. My dog loves visiting.
Excellent staff knew what they where talking about made me feel welcome and Price was great will call back again
Fur baby friendly
The staff are very good at their job, I usually only go in for beef jerky but sometimes it’s isn’t available so I look around and see if there is anything else but my fur babies only like the beef jerky.
Mia and snow haircuts where great and little banddinas so happy they look amazing and are great at there jobs
Really helpful and understanding each puppies needs are different
Started puppy school with our fur baby and staff were really helpful caring and understanding. We’re willing to stay back and help as long as it took
Questions & Answers
I really want pet barn have more sale
Hi Forouzan, We love feedback here at Petbarn!
Thank you for taking the time to let us know how you feel. I am going to send this across to our marketing team, we are always looking for ways to improve!
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