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Peter Sadler (page 4 of 4)
SandraGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 4 likes
- Verified customer
Perfect care
Impressed with the care taken by Scott, Peter &Jamie who delivered my dining table weighing over 100kg. Construction was required inside my home and they took care not to damage anything. They used blankets to protect the floor boards and they were all very friendly
MaccaMelbourne
- Verified customer
Peter Sadler Removals
We were very happy with Jose and his team mate for our move with Peter Sadler today. We moved from a 4 bedroom house into storage. The crew arrived on time as scheduled, introduced themselves and then asked for a tour of the house to identify what was being moved. They took extreme care when moving all items making sure each piece of furniture was wrapped to protect it before moving it to their truck.
On arrival at the storage facility they took the same level of care when packing items into the store making sure that each piece was protected would not be damaged.
I have no hesitation in recommending Peter Sadler Removals and Jose and his crew.
- Verified customer
Amazing customer service and an absolute breeze to move!
2 bedroom apartment move.
From the first call the team delivered exceptional customer service making the process of packing and moving an absolute breeze. Delivery of boxes was arranged on a day that I requested and the service providing a lot of boxes/packing materials and then returning those that you don't need was brilliant.
While I was only moving a short distance the team were absolutely meticulous in ensuring that everything was packed to absolute perfection to ensure that everything arrived safely. They took the time to do a walk throu...
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FayeVictoria
- Verified customer
Do not recommend - scam and disgusting lack of customer service after taking your money and damaging your items.
The job was completely booked poorly through someone they claim is a "senior staff member", then tried to tell me it was my fault for not giving an accurate description of how many items of furniture needed to be moved. They did not give me enough men or a large enough truck. Job was originally only supposed to be half a day (approx 4 hours or so) but was not finished until the NEXT DAY. Luckily I had everything in writing (emails) to prove that the booking mistake was THEIR fault, as I had quoted the amount of furniture items correctly.
They...
Read more also outsource their jobs. Had 3 men come and one of them admitted that they were contractors with Peter Sadler. Came with an extremely private small truck that was NOT from the Peter Sadler company. Although the men did have blankets to protect the furniture but they were NOT USED leaving my furniture DAMAGED. I tried to lodge a damage claim with [name removed] - apparently the sole staff member who deals with damage claims. [name removed] failed to reply to 2 of my emails, and I only got a reply after reaching out to another staff member [name removed] to chase him up. [name removed] is very unprofessional. Tried to put me off my damages claim by telling me they had already 'rebated' me money for the move. But this money was not a rebate, it was a refund because they stuffed up the job. He sent a passive aggressive email saying he would only process my damages claim if I returned the refunded money. Told me to "Reply at my (your) earliest convenience as we wish to close this matter". Then proceeds to ignore my email from august 11th - has been 8 weeks with no reply.RobinGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
A1 Removal job today
This is an interstate removal from Melbourne to Perth, Western Australia.
The removalists were punctual and super efficient for the pick-up this morning. They explained how items were being packed when necessary. And listened patiently to any of my requests. Very helpful! They worked steadily throughout the job - everything was finished in great time. Overall, I was very pleased to have gone with this firm for this home removal.
Anna B.Central Highlands and Goldfields, VIC
- Verified customer
Excellent service, on time and efficient!
I have to tell you what a phenomenal job everyone did. Jack’s service, the packing and the moving has all been absolutely outstanding! I don’t think I’ve come across a business where every single person I’ve dealt with has been equally as excellent. The two guys and girl (Matt, Brandon and Dallas) moving our gear in and out of the houses were so FAST!!!!! We were just watching them fly through the job like, “Oh. My. God.” AMAZING!!!! They packed up and unloaded (20 min trip in the middle) a 4 bedroom house in 2.5 hours!
So thank you! I don’t know what else to say, I’m just flabbergasted, in the best possible way.
TinaMelbourne
- 5 reviews
- 3 likes
- Verified customer
Unprofessional and Overpriced
I moved from a 1 bed apartment in Coburg to 1 bed apartment in Brunswick. Everything was packed and ready to go at the agreed time. 2 men arrived within 15 minutes of agreed time but took over 8 hours for the move. They charged $1200 for the move which twelve months ago cost around half through another company. They positioned my bed so that I was unable to open the bedroom door and 'forgot'!! to unload a couple of boxes from their truck and when asked to come back to move my extremely heavy bed they told me that I should just use my knee to push it into pace or they'll charge me extra
Terrie GMelbourne
- Verified customer
Highly recommend
We used this company for a household move from Rye to Greenvale, they turned up on time 7am with the requested size truck and 3 movers, I was very well organised everything was ready to be loaded. They were polite, efficient, not one thing was damaged and they were packed and on their way to Greenvale in under 2 hours, moving house is a very stressful process and I was really anxious that so many things could go wrong, nothing went wrong, they put everything in the areas we asked them to, no damage to any walls etc I was more then happy with the price I paid $1200 all up but I was happier that they kept their promises and went out of their way to make the move as stress free as possible for us.
KylieSouthwest, VIC
- Verified customer
Avoid this company
I had an apartment move from maribyrnong to a storage facility in Fairfield.
They came highly recommended but I would not inflict their customer service on anyone.
It was a last minute booking which helped me out, on arrival I was told the pack would take 4 hours. I disputed this but went with it. 4 become 7.5 then an overnight storage charge as they were too late to deliver to the facility. I had quite heated discussions with staff members including [name removed]. Next day I was told if I didn’t pay storage fee they’d leave the truck open ...
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MULTI97multi97@gmail.com
- 13 reviews
- 10 likes
- Verified customer
Costly for what you get.
I did 2 moves with Peter Sadler. A 2 bedroom apartment a couple of years ago and just recently a 3 bedroom townhouse move.
My 1st move took quite a while. It was an Apartment move from Southbank to Mt Waverley meaning it was a harder move. Though it took a while, I was happy everyone was pulling their weight as to speak.
My 2nd move - as I knew I'll be moving, we did not buy any additional furniture except for a pull apart bed. This was from Mt Waverley to an adjoining suburb - A 15 minute drive.
This 2nd move took 7 hours with 2...
BenAU
- 2 reviews
- 1 like
- Verified customer
Great service at the start - all downhill from there
Do not use this company. Absolutely rubbish
I've been considering writing a review, being my first negative for any company - today was the final straw.
Service was absolutely horrible.
2 agreed upon days were missed for our pick up of items.
When they did turn up they were late.
When goods were received at the other end.
Stainless steel fridge was dinted
...
Patrick McDonaldGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 3 likes
- Verified customer
Best moving company I have used!
After some terrible experiences in the past I was recommended to try this company from a co worker and I was blown away from the initial phone call right through to the 2 strong young men that moved all my precious possessions without any issues. They even helped re arrange my lounge room twice after I changed my mind where to put the heavy buffet.
I have now recommended them to 2 of my friends who are moving soon as well.
October 9th 2019 Update: Very happy
We moved last week from Essendon to Keilor East and the guys did a fantastic job.
Ou...
Read morer last move with another company was a disaster, with damaged items (couch and table) and scratches to our door. Not this time though, the 2 guys were very careful and moved our furniture like graceful magicians through the narrow door so the furniture arrived at our home in perfect condition.mckenst2411Melbourne
- 2 reviews
- 1 like
Took advantage
We moved with Peter Sadler for the second time in 2 years. Same amount of furniture, same distance, nearly $1000 more expensive, I. Relieve mostly because we had to go ahead to our new place to settle our young baby and left the boys to it. Well.... They were very close to finished when we left yet it took 4.5 hours for them to arrive, after apparently getting lost (who gets lost these days with google maps?) and via mcdonalds as evidenced by the drink cups they showed up with. Very, very unhappy as I felt we were taken advantage of, yet had ve...
Read morery little case to argue. They did also put a big dent in our freezer (though owned up to this right away). These guys certainly aren't the cheapest so I was expecting decent service, which we did get the first time we used them. I guess unfortunately it can be luck of the draw as to who you get on a particular day.Questions & Answers
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