I recently purchased a portable nebuliser from your company. I inquired prior on your chat line as to the country of manufacture and was informed the device was made in Germany. I was very disappointed to find on arrival that the NEB-008 was NOT made in Germany. You should know that I will not use your company ever again.
Really good service
I ordered a product that ended up being faulty and it was within its 1 year warranty period. All it took was 1 email and I returned the item Reply Paid, and they sent me a replacement item within 1 week. I thought the service and timeliness were excellent.
- Verified customer
Pharmacy Direct is legit. Message them for stock levels on in-demand items.
I'd never heard of Pharmacy Direct before and I was a little worried they weren't legit. However, they were the only website showing stock of the vitamin I wanted to get so I decided to try them.
After seeing the reviews on here I messaged first to confirm their stock. I spoke with a lady called Jo who was kind enough to literally go and check the shelf in the warehouse for me! Fortunately there was one bottle left and they shipped it for me that same day. :)
It seems their website doesn't necessarily reflect the warehouse stock levels, which ...
Ordered 2 times and both times recieved 1month old expired medication. This is bloody shameful. My mother English isn't good so she could have taken expired medication and caused harm. Going to report this business.
NO PRODUCT, NO EMAILS, NO ANSWER
Purchased over 2 weeks ago, I got thru to be told my order was being processed, called agin no answer to get a refund as this wait time is ridiculous.
DO NOT USE, SCAMMERS ALERT !!!!!!!!!
I will definitely not use this company again. I ordered products well over 2 weeks ago and I still have not received notice of dispatch. Emailed twice with no reply. Will be lodging a complaint
Not recommended. I revived no goods no communication.
Ordered bandages on their site, despite numerous emails sent to them with no response and being on hold for 50mins yesterday with no pick up I would not recommend shopping here.
SCAM! Ordered products on 19 March & not sent for delivery until now. Call and email no response!! Crazy scam!!
It is really bad considering they don't even pick up our calls/ respond to our emails. Don't buy products here! Trust me! They have the worst customer care ever!! Terrible! They just take your money then don't even care what happens next meanwhile i need the vitamins!
Very poor communication- if I could give NO stars I would
I ordered and paid for what I needed 10 days ago. The order has not progressed past the first step. There has been no communication from the company as to what is happening with the order (their site still has the items listed as in stock) and despite several emails, there has been no communication from them.
Never again would I purchase from this company. They have my money and now I am left to try to chase them to get what I paid for.
I have been purchasing my (and my families) meds from Pharmacy Direct for years and has always been a great service until now.
Like others I am awaiting meds and am unsure to go back to Dr to get another script(s) etc. I've tried to email them and after waiting on the phone I am now told there is no one available to take my call. I understand this is a crazy time but even an update on orders would be great.
Is this the only way to get a response?????????????
They dont tell you stuff is not in stock
Placed an online order, paid and waited five days but I didn't receive an email notifying me that the goods had been shipped, this is their process. Rang up and they didn't have the goods I ordered in stock.
Deceitful is not nice word but certainly applies to an organisation who is happy to take your money and not tell you what you have ordered is not in stock. Avoid this deceitful online pharmacy.
Never have my order in stock
Every time I buy off this website the products I want say they are in stock and as soon as I pay I get an email to say theyre not! the emails always say to say theyre not in stock and I will have to wait a week or more for the products to get to them
Delivery is way too slow
Needed to order something that was urgent - it took 4 days to arrive auckland to auckland - this should be at last over night if not same day. I cold have driven and picked it up quicker ,
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