- Verified purchase
Very Handy House hold item
This is not your normal cooker. It can do a lot of more stuff and you will get a free recipe book with it to make some some lovely dishes. Easy cooking, put everything in cooker and it will be ready in due course. Easy cleaning and all items are easy to clean. You don't have to stand there during the cooking, like normal cooker.
Love to be able to put everything in the cooker and the food will be cooking itself. No need to watch the stove, and more cooking overflow from the stove top. Great taste, can cook anything, soup, stew, cake, dessert, rice, etc. Can't imagine it can do many different kids of food.
2 faulty units, still not fixed after 4 weeks.
After returning one unit to shop as the pressure valve didn't work. I was issued with a replacement. Same issue but Philips insisted on repairing. That was a month ago. Literally hours spent type chatting, matter supposedly being escalated (3 times). Getting nowhere. So frustrated and annoyed. Lost faith in the product and severely disappointed in Philips after care
valve has started malfunctioning
Had it for 13 months. For the most part loved it. Around 6 months ago the rubber seal started falling out whenever I lifted the lid and then stopped sealing so I would have to mess around with the lid to get it to seal properly. Then recently the valve fell out, (right about the time the warranty expired) and now it wont pressurize properly, unless I cover it with a cloth and sit something heavy on top of it. Very annoying and quite disappointing. Any advice would be welcome. I don't want to have to babysit it every time I cook something.
I bought this yesterday after having it on my wish list for many months. I used it last night to make pea and ham soup. It was super quick, easy to use and cooked to perfection. (nothing worse than a chewy split pea!) The family insist it was the best ever, and since I used the same old recipe I can only assume the new cooker made all the difference.
Very happy, highly recommended!
Not quite good enough...
The unit itself is passable, although the pre-programmed setting are next to useless, even for the recipes in the supplied book. Rice and Risotto are both 14min on the pressure cooker menu - why waste a program when there are only 5 to choose from in the first place? Can only handle small batches of meat, but burns small batches of rice. Pot scratches easily, despite only using wooden or plastic utensils. The 'cookbook' included is riddled with errors, incomplete instructions, missing ingredients and generally looks like it was a draft rush...ed to printing without proofreading. Basic usage instructions were also subpar with even basic instructions incorrect. Generally an extremely disappointing unit - I would have expected far, far better quality and design.
Got this to replace a tefal cook4me and this leaves the tefal behind. I use the manual controls and appreciate the different sear temps and intuitive controls, however it does take a little longer to come up to pressure than the tefal did. It’s very easy to clean and maintain, but not dishwasher compatible . Haven’t tried the slow cook function yet, but will update this review when I do.
Not reliable - burns food
I have used the recipe book - some were okay but most burned. I can't understand the timer or the timing as it takes quite some time to build up pressure. I have contacted Philips via emails and they replied by email and organised a time to ring in the morning (I waited in all day!) but still 2 weeks later have not had anyone ring me to answer my questions. Extremely disappointing no Customer Care! Then when you ring they still don't get back to you. The cooker is easy to clean and looks good but I can't afford to burn food (especially wh...en you are relying on it for a meal for the family). What was supposed to help reduce stress has caused further stress - by burning food and not getting replies from maker. Think I will go for a refund for an unreliable product. November 22nd 2018 Update: Still no success with customer care - nearly 1 month has passed. Hi after starting an enquiry with this company on 24th October 2018 I am still waiting to speak with someone. Numerous emails back and forth but no success in setting up a time for them to ring. Can't believe how many emails you can receive when a simple phone call would have had this answered. Time wasting to the max.
I’ve used my multi cooker nearly every day since I bought it a month ago.
It cooks extremely well. UsIng the cook book provided is a great way to start. Within a few recipes you can understand how to convert traditional slow-cooker recipes to the multi cooker. I have even made jam, and the taste was remarkable.
It’s easy to use, the regulator and floating valve are easy to clean. Looking at some other machines, they are overly complicated, with more parts to clean.
The silicon seal requires thorough washing, and it will occasionally hold a...
I bought this cooker and have had no luck i cooked beef after sticking to the instruction it was not cooked. Then i cooked the lamb korma to the recipe it came out watery and the meat not cooked properly. I cooked corned beef on slow cook for 8.5 hours and still not cooked properly i had better luck with my $20 slow cooker from k.mart i am so disappointed what a waste of money.
Extremely happy with this cooker!
I purchased this cooker 2 weeks ago and I'm so glad I chose this one. I previously had a Breville Versa Cook, which I thought was okay (until it died), but this All-in-one takes cooking to new heights for me. I had previously been nervous about pressure cooking, but no more. This cooker makes sumptuous meals in very little time and I find it very easy to operate. I have even made cakes in it without changing any part of the recipe. The interior bowl is easily cleaned and doesn't smell, even after the messiest dishes have been cooked in it. I anticipate many happy hours cooking with this device. I thoroughly recommend it to anyone who may be sceptical about pressure cooking.
Useless POS - Phillips Outsourced support are useless
- Wont pressurise properly (only gets to 01 or 02 max!)
- Lid wont open for 30+ Minutes after cooking, pressure release/unlock doesnt work - trapping food inside
- Called service centre who didn't offer any troubleshooting and who after 3 phone calls could still not provide me a correct phone number for a philips service centre in NSW Australia, They didn't even have a street name just 'Shop 26'
Third time lucky
This was my third pressure cooker in a short time. The Breville Fast Slo Pro was taken back as it wasn't coming to pressure and the Cuisineart worked well but was cutting out occasionally. So finally I went with the Phillip's AIO. It hasn't missed a beat and I use it most days. Curries come out perfectly and I am making yoghurt twice a week. The yoghurt recipe in the book comes out very runny. Found another recipe online and it comes out perfectly. The instruction book needs more general guides as to how long to cook different foods unde...r pressure but I have usually managed to find what I need online. There is also conflicting info whether to seal or vent for yoghurt (I seal). Facebook groups have been very useful too for recipes and guidance. Overall have been very happy with it. Would give it 5 stars if the instructions were better.
Use it regularly
very easy to use, sometimes it's difficult to get to come to pressure again after the meat is finished and you want to add some veggies at the end. not sure if this is my fault or the machines. I've used it to make yoghurt as well as meals and it worked great ( pot in pot ) Cakes and cheesecakes came out good. Never used the slow cooker function, I just don't see the point
Yes...good...HOWEVER...having problems whereby the cooking process starts, yet the floating pressure valve has not risen...in other words, it is not pressurizing. Also, when it intermittently DOES pressurize, the pressure escapes through the vent valve. I have tried cleaning etc to no avail...not happy...when it works, it is great, however you don't know whether it is going to work or not...
It's not harder to use, but you need find more recipes to know what you can use it to cook also the cook time is hardiest part for me, it need more experience, but it is really good cooker it can slow cook or high pressure cook , for the price I'm really satisfied with it, it not really hard to clean, but my only concern is about the rubber seal things, it is bit hard to clean after using few times, but it's not big deal. Just wondering if we can get get the deal parts somewhere.
Takes so quick to make dinner now, and safe when you have kids. Can’t live with out it at all. I’ve tried making stew and it was great! Very easy to clean takes only seconds. It’s a great investment piece in the kitchen. Time saver for busy mama like myself
I don’t get it
I needed a new slow cooker but splashed out and spent big on this for the pressure cook function. I just don’t understand it but the meat is never that great. My husband said that it always tastes like the cooked meat has been chucked in at the end of everything else being cooked. It falls apart but is slightly dry and there is zero depth of flavour. This has been the case with several different recipes and types of meat. Very disappointing for the price, given we could get this flavour with our old $20 slow cooker. I wouldn’t recommend it.
Not an Instant Pot, but a good Presser Cooker.
Update Aug 2019: I was able to purchase a stainless steel pot from Philips and LOVE it. SO glad to have it. I especially like this cooker for making soy yoghurt, pasta dishes, soups & steaming. I do not like to eat meat, but like to use this pot to cook meat when I have guests. I cook with this pot multiple times per week, and it is still working as good as it did the first day I purchased it almost two years ago. I have upgraded my rating from 3 to 4 stars. Reason for not giving it 5 stars: I do not like the aluminum disc inside the li...d. I do not like cooking w/aluminum at all, and it also has to be removed for cleaning. My prior review: I used to own an Instant Pot, but was not able to find one when I moved to NZ. This Cooker is okay, but here are the things I don't like about it, having previously owned an IP: 1) I really miss having stainless steel pot. I could use my immersion blender in the stainless steel pot without any fear of scratching the pot surface. Not so with this pot (which already has slight scratching after 8 months of every-day use, and I only ever use plastic utensils in it and have never used the immersion blender in it.) 2) I have to babysit the valve. When it comes up to pressure, I always have to adjust the valve because it releases too much steam even after it has started pressure cooking. It is a slight adjustment, but one I have to make, which means I need to pay attention to when it has reached pressure. 3) I hate having to press "Start" after having gotten used to being able to set the time on an Instant Pot, and it starts on its own after 3 seconds. 4) I can't adjust between normal and high pressure like I could with an Instant Pot and 4) I don't like the extra step of having to remove the attachment inside the lid for cleaning after each use. Here is what I like about it: 1) While it's not an Instant Pot, it does do the same job as an Instant Pot, and my foods turn out as good as they did in an Instant Pot. 2) I do like the yoghurt feature and enjoy making my own yoghurt 3) While the Instant Pot had settings for porridge, grains and brown rice and this pot does not, I am still able to make all of those foods using the manual button and figuring out the time on my own. 4) It apparently has a "baking" feature, which I have only ever used once, which is a feature the Instant Pot did not have. The cake I made turned out "okay"...I might like using that feature more during summer months when I don't want to turn on my oven and 5) I like the size a lot -- grateful it is as large as it is. A lot of the other pressure cooker brands in NZ have smaller pots, and I like to make enough for leftovers. If you are looking for a pressure cooker that does a good job cooking your foods, this one is a good choice. But, if you have previously owned an Instant Pot, you will miss some of the IP features. If you have never owned an Instant Pot, you will love this Cooker.
Purchased at Farmers .
Great product, pity about the instructions
A great product that does pressure cooking and slow cooking, and is easy to clean. Not sure about the yoghurt function, the sales assistant told me it was added due to customer requests. Only thing Is that the instructions aren't the easiest to follow, particularly if you've not used this type of cooker before.
Questions & Answers
Frequently Asked Questions about Philips Original All-In-One Multi-Cooker HD2137/72
How do I use the warm function on my Philips All-In-One Cooker?
The Philips All-In-One Cooker will automatically go into a warming function for up to 12 hours after the cooking timer has gone off, regardless if the cooker was in Pressure Mode or Normal Mode. You do not need to enable this mode.
What does an E3 error mean on my Philips All-In-One Cooker?
When an E3 error appears, it means the temperature of the inner pot of the cooker is too high. You will need to wait until the inner pot falls to room temperature before you can use or program the unit again.
Latest Consumer Questions
I am using brown rice. How do i cook it in my cooker? Should the water level same as the recipe for normal rice?
Hi Asan, thank you for your question. We recommend you to reach out to our product team, for the right assistance. You could contact them with the phone number: 1300 363 391 from Mondays to Saturdays: 7:00 am - 7:00 pm EST. Hope to speak to you soon!
The Philips Australia Team
Can the timing on the HD2137 pressure cooker go past 59 minutes? When I try to press the time past 59 minutes it reverts back to 1 minute. Very annoying if the recipe says to cook for longer.
Hi Jan. Thanks for your question. The time of your HD2137 indeed only goes up to 59 minutes, so we'd advise to restart the device after this period as a workaround if your recipe needs a longer preparation time. If you have any other questions or would like more information you can reach out directly to us on 1300 363 391 from Mondays to Saturdays: 7:00 am - 7:00 pm EST for Australia. Hope this helps. :)
The Philips Australia Team
How do i set the cooker to rissotto. Thanks
Hi there, Tracy. Thank you for asking your question in here. To prepare risotto, you close the lid and touch the PRESSURE COOK menu to select the RICE/RISOTTO program. We hope this clears it up a bit, but please do let us know if there is anything else you would like to know about your appliance. We're always happy to help.
The Philips Australia Team.
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