4 questions from our users
After two years use the battery has died. Is there anyway of changing it? Minus the mold its been very useful!
There is. You can download the user guide from the Philips website for the instructions which includes the battery type required. We did it but didn't add grease to improve the waterproofing so after changing the battery water starting condensing over the display until it became unreadable - so I'd recommend following that step. We were otherwise really happy with the product so we ended up buying a replacement.
Philips S.Philips Avent
Hi there! To add to the comment of Rjovo, you can find the instruction for replacing the battery here: https://www.download.p4c.philips.com/files/s/sch550_20/sch550_20_dfu_nld.pdf. Please let us know if there's anything else we can do for you.
the Philips Australia team.
Hi! I've recently purchased this thermometer and with my baby due in 2 weeks wanted to get a gauge for the temperature of our bedroom but find myself struggling to turn on - screen is currently blank, does it not come with batteries or am I being really stupid? Help appreciated :-)
Hi. The thermometer should come already working. I would return it to where you bought it from, as I read that it's quite difficult to replace the battery. Hope this helps.
Can you get a laser thermometer for the babies head?
The Phillips thermometer mentioned above is only suitable to measure bath and room temperature. There are other thermometers on the market which can measure body temperature, room temperature and surface temperature
Philips S.Philips Avent
Hi Sue, thanks for your question. We strongly advise you not to use the thermometer to measure the temperature of your baby, since the SCH550 is made to measure the temperature of a room and water. Please feel free to contact us at 1300 363 391 (if you are in Australia), regarding any other queries about this product.
The Philips Australia Team
I brought one of these baby bath and room thermometers and cant work out how to get it going. It was off inside the box which I expected but cant seem to start it up even after changing the batteries. Is the one I got faulty or is there some trick to it?
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