Happy with my Multi cooker
I use the pressure cooking option the most for curries, soups, fried rice and risotto it is just so easy and tastes amazing. The searing option is fantastic as you are using the one pot making cleanup super easy. The add ingredient option is handy too as if you forget to add something it is not a drama. The ring seal was a bit tricky to replace after removing for cleaning it at first but you master it after a few times.
Purchased in June 2019 at Bing Lee for $300.00.
Lid jams after cooking
Had similar problems to other users in that after cooking, the lid gets stuck and it is almost is impossible to rotate the locking dial on the lid to the unlock position. It seems to have a vacuum even though it wasn’t on pressure cooker function ( was using on slow cooker high setting). Managed to get it open eventually with brute force. Definitely not reliable in it's operation. Could not recommend.
It's pretty good but I really hate the fact there is no quick pressure release.
The pressure cooker its self is really good, I love the maintain heat which lasts 12 hours compared to others only last 4 hours. I mainly use manual but the one thing I really hate about this pressure cooker is that you can't release the pressure quickly, it takes forever for the pressure to release. So in reality it may cook 6x faster but if you add up the time for it to pressurize and the time for it to cook then release the pressure it ends up being pretty much the same time as if you were to cook it on a stove for say a stew or vege's..etc
I'll end up buying another one and keep this one for maybe camping on power sites or in my camper trailer and get a crockpot.
Purchased in July 2020 for $360.00.
I have the same trouble as the other people here, the lid jams after pressure cooking.
The lid jams after finishing pressure cooking (the 1 KPA left doesn't release even after waiting a long time) and the customer service said to thump it on the side so I've been doing that. My son even said to use the Tefal Cook4Me instead as it hasn't given me any problems. I don't know how long this pressure cooker will last as I've been thumping it to release the last pressure. I shouldn't have bought this product.
Purchased in November 2018 at Harvey Norman for $255.00.
Worked well for 2 years
We loved it while it lasted. Exactly 2 years since we bought it, it stopped working. We also cooked rice but before it died, the rice started to be overcooked.
Luckily we bought product care and Harvey Norman gave us an option to get a replacement HD 2238-72. Apparently they ran out of this model.
Purchased in October 2018 at Harvey Norman for $286.00.
I hate it
The first 2 times I used it I loved it. It’s 3 weeks old and won’t get to pressure, the lid jams. So disappointed. Heap of junk. Spewing I didn’t read these reviews first. No I don’t want to be on hold all night ringing them. Terrible product
Purchased in June 2020 at JB Hi-Fi for $300.00.
This product should be recalled
Bought this product and having the exact same problems as the other reviews. The lid gets jammed and it took me a while to open it. Now I’m scared to cook anything inside. It’s just collecting dust in the cupboard. I wish I read these reviews before purchasing. Truely a garbage product
Purchased in January 2019 at JB Hi-Fi for $349.00.
Loved it at first til it didn’t work!
Loved it and used it often. Looked after it well. The machine started but pressuring properly and then not de pressuring properly. I wrote to the customer care email and never received a reply! Now I’m looking to buy a new machine!!!!! Should have believed the reviews.
Purchased in June 2018 at Harvey Norman for $450.00.
Underrated- best money I ever spent on a pot
I was very hesitant before buying this product after reading all the negative reviews. Decided to risk it and I am glad that I did. I never had any problems, use it at least 3 times a week and cook absolutely everything, from beans to cakes; even cream caramel I have cooked with it. Their orange cake recipe is my signature cake, everybody loves it. I did have the same issue many people reported with the lid getting stuck but I found out the issue and found a way around it: you just need to program it to cook again and put the timer for a minut...e. Then let the pressure reaches zero. It unlocks immediately. Not sure if I have have been lucky or others were unlucky but I just can’t recommend this product enough. I simply love, love, love it. Best money ever spent.
Purchased in April 2019 at Myer for $349.00.
Worst used it twice lid got stuck.
Used this for the second time, lid stuck while family was there with a half cooked silverside. I had to open it with a screwdriver to feed the family. Taking this back for refund.
Purchased in November 2018 at Harvey Norman.
Love it! Use it 3-4 times a week
I did not read the reviews before purchasing. I purchased this particular brand because it gave me the temperatures for Low and High slow cook - Low 70 degrees, High 90 degrees. All the other slow cookers are way too high, they boil the meat instead of slow cooking it or burn it. I have never ever had a problem with it. I did read the reviews and since I use it so often (I have 10 month old twins and this makes dinner super easy), there are a couple of comments I would like to make.
* Not getting pressure up is usually because either i...s not enough liquid, or the liquid is too thick. Usually thinning this out or adding more liquid will stop this problem. * Lid getting stuck on and unable to open - Super easy fix. Yes this happens and I have informed customer service of this fix but they will not tell people. Its stuck on because the valve is under a small amount of pressure and therefore the safety is to lock the lid. It even happens with the slow cook. Take the little steam removable part off. Being careful not to scald yourself use a skewer (I use a metal one) to gently pry to one side the steam valve (tilting it) to release the steam. Steam will come out so dont put your head over it or arm! Keep it tilting till steam releases and then you will hear the lock unclick. I leave the cooker turned on while I do this and this is only in situations where it may say pressure 01 or 00, I wouldnt recommend doing it under full pressure I would just use the steam release button which will then release the steam in short bursts. What do I cook in it - Everything - Full roast chickens, roast lamb, roast pork and roast beef. They come out lovely and succulent. Add your veg in too - carrots, potatos whatever - on slowcook they still come out soft but with shape - not mush. To cook a roast 2kg I use slow cook high for minimum 9 hours, 12 hours is better. I also cook bolagnaise for spagetti bolagnaise, chuck in slow cooker in morning set and forget. Thai green curry - same. Meatballs - keep their shape. Apricot chicken. Chicken noodle. Pretty much anything, chuck in set and forget. If you want that oven feeling, chuck it in the over for a bit. The leftovers from roasts make awesome pies. The key to cooking roasts is to add good quality stock - continental stock pots are great (the jelly ones), and then when finished pour juices into pan and cook down until flavour has developed add cornflour and you have an amazing gravy. I also make yoghurt in this, using the yoghurt setting for 12 hours to make thicker. I rarely use the pressure cook setting now as I find the morning its easier for me to put something on earlier.
Present from my son
The cooker looks great. Cost $349. It is difficult to work out how to use, but for anyone with two degrees should be able to manage it.
When we finally got to work out how to use the cooker it Flashes E10 error. So never got to use the cooker. Since my son purchased it from good guys he did not keep his reciept so money gone.
It looks great. It would be better if it worked.
Purchased at Movie Guys / Game Guys for $349.00.
Biggest piece of junk I have owned
I brought this cooker and from day one the slow cooker feature was very average to say the least . I had better results with $49 slow cookers from k mart , however the pressure cooker function worked very well for a short period of time . Then I had problems with getting the lid to open and tonight I had to waste $50 worth of meat because the unit wouldn’t build up pressure . It is out of warranty but I can honestly say it wouldn’t have been used more than 20 times since I brought it ... Last Philips appliance I will ever buy .... do your self a favour and stay away ...
Purchased in March 2018 at JB Hi-Fi for $349.00.
ABSOLUTE PIECE OF GARBAGE.
Will not reliably pressurise irrespective of how it's assembled after use and it only assembled the one way.
Utter waste of money.
Burns meals unrecoverably whilst it futilely attempts to pressurise.
Purchased in August 2019 at Harvey Norman.
Questions & Answers
I would like to buy sealing ring replacement of philip hd2145/72 where can l buy it ?
Hi there, thanks for asking. We like to get in touch and see how we can help.
Please call us on the below number for further assistance:
1300 363 391
Monday - Friday: 09:00 am - 05:00 pm EST
Hope to hear from you.
The Philips Australia Team
We should have looked at the review before buying this junk. Had lid issues in few months. After a wait of 4 months got a replacement lid and thought it was all good after that. Yesterday it decided to turn off mid-way cooking and doesn't turn on since. So frustrated!!!!!
Thank you for leaving your feedback, we are sorry that your All-In-On Cooker turns off by itself.
We can suggest you to try using a different power outlet. However, if the problem persists, we'd like to refer you to our product team for more information. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
The Philips Australia Team
I had issues with the locking mechanism. Phillips replace the cover where the rubber ring is now sealed permanently onto the cover and I can’t take out the rubber ring to wash. They say this is an upgraded version. Am puzzled as to how can an upgraded version compromise hygiene ?
Hi Eli, thank you for sharing your concern. We understand that hygiene is of utmost necessity when it comes to cooking. Here's a video that provides a step-by-step guide on how to clean the cover and rubber ring of your Multi Cooker: https://www.youtube.com/watch?v=adrz8FUvNc8 - We hope this helps! Should you have any other questions, feel free to reach our colleagues directly at 1300 998 851 (Australia) or 0800 836 761 (New Zealand), from Mondays to Saturdays: 7:00 am - 7:00 pm EST. Hope to hear from you soon!
The Philips Australia Team
I have had the same problem. I am also concerned at how to clean this new version lid too.
Philips representatives: Please note this video link you attached is for the old version lid to clean. The new version does NOT allow for the gasket seal to be removed. It is actually riveted to the metal work. Pks advise. Thx
Hi, I've recently bought the same model as yours and I am having problem locking the lid. Any of you experience the same thing? Thanks
Get an answer from our members and Philips representatives
|Category||Slow Cookers, Multi Cookers and Pressure Cookers|
|Keep Warm Setting||Yes|
|Dimensions||371 x 350 x 490 mm|
|Outer Body Construction Material||Stainless Steel|
|Cooking Bowl Material||Stainless Steel|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||Black|
- GTIN13: 8710103828310
Other Multi Cookers
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.