Worked well for 2 years
We loved it while it lasted. Exactly 2 years since we bought it, it stopped working. We also cooked rice but before it died, the rice started to be overcooked.
Luckily we bought product care and Harvey Norman gave us an option to get a replacement HD 2238-72. Apparently they ran out of this model.
Purchased in October 2018 at Harvey Norman for $286.00.
Underrated- best money I ever spent on a pot
I was very hesitant before buying this product after reading all the negative reviews. Decided to risk it and I am glad that I did. I never had any problems, use it at least 3 times a week and cook absolutely everything, from beans to cakes; even cream caramel I have cooked with it. Their orange cake recipe is my signature cake, everybody loves it. I did have the same issue many people reported with the lid getting stuck but I found out the issue and found a way around it: you just need to program it to cook again and put the timer for a minut...e. Then let the pressure reaches zero. It unlocks immediately. Not sure if I have have been lucky or others were unlucky but I just can’t recommend this product enough. I simply love, love, love it. Best money ever spent.
Purchased in April 2019 at Myer for $349.00.
Love it! Use it 3-4 times a week
I did not read the reviews before purchasing. I purchased this particular brand because it gave me the temperatures for Low and High slow cook - Low 70 degrees, High 90 degrees. All the other slow cookers are way too high, they boil the meat instead of slow cooking it or burn it. I have never ever had a problem with it. I did read the reviews and since I use it so often (I have 10 month old twins and this makes dinner super easy), there are a couple of comments I would like to make.
* Not getting pressure up is usually because either i...s not enough liquid, or the liquid is too thick. Usually thinning this out or adding more liquid will stop this problem. * Lid getting stuck on and unable to open - Super easy fix. Yes this happens and I have informed customer service of this fix but they will not tell people. Its stuck on because the valve is under a small amount of pressure and therefore the safety is to lock the lid. It even happens with the slow cook. Take the little steam removable part off. Being careful not to scald yourself use a skewer (I use a metal one) to gently pry to one side the steam valve (tilting it) to release the steam. Steam will come out so dont put your head over it or arm! Keep it tilting till steam releases and then you will hear the lock unclick. I leave the cooker turned on while I do this and this is only in situations where it may say pressure 01 or 00, I wouldnt recommend doing it under full pressure I would just use the steam release button which will then release the steam in short bursts. What do I cook in it - Everything - Full roast chickens, roast lamb, roast pork and roast beef. They come out lovely and succulent. Add your veg in too - carrots, potatos whatever - on slowcook they still come out soft but with shape - not mush. To cook a roast 2kg I use slow cook high for minimum 9 hours, 12 hours is better. I also cook bolagnaise for spagetti bolagnaise, chuck in slow cooker in morning set and forget. Thai green curry - same. Meatballs - keep their shape. Apricot chicken. Chicken noodle. Pretty much anything, chuck in set and forget. If you want that oven feeling, chuck it in the over for a bit. The leftovers from roasts make awesome pies. The key to cooking roasts is to add good quality stock - continental stock pots are great (the jelly ones), and then when finished pour juices into pan and cook down until flavour has developed add cornflour and you have an amazing gravy. I also make yoghurt in this, using the yoghurt setting for 12 hours to make thicker. I rarely use the pressure cook setting now as I find the morning its easier for me to put something on earlier.
Questions & Answers
I would like to buy sealing ring replacement of philip hd2145/72 where can l buy it ?
Hi there, thanks for asking. We like to get in touch and see how we can help.
Please call us on the below number for further assistance:
1300 363 391
Monday - Friday: 09:00 am - 05:00 pm EST
Hope to hear from you.
The Philips Australia Team
We should have looked at the review before buying this junk. Had lid issues in few months. After a wait of 4 months got a replacement lid and thought it was all good after that. Yesterday it decided to turn off mid-way cooking and doesn't turn on since. So frustrated!!!!!
Thank you for leaving your feedback, we are sorry that your All-In-On Cooker turns off by itself.
We can suggest you to try using a different power outlet. However, if the problem persists, we'd like to refer you to our product team for more information. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
The Philips Australia Team
I had issues with the locking mechanism. Phillips replace the cover where the rubber ring is now sealed permanently onto the cover and I can’t take out the rubber ring to wash. They say this is an upgraded version. Am puzzled as to how can an upgraded version compromise hygiene ?
Hi Eli, thank you for sharing your concern. We understand that hygiene is of utmost necessity when it comes to cooking. Here's a video that provides a step-by-step guide on how to clean the cover and rubber ring of your Multi Cooker: https://www.youtube.com/watch?v=adrz8FUvNc8 - We hope this helps! Should you have any other questions, feel free to reach our colleagues directly at 1300 998 851 (Australia) or 0800 836 761 (New Zealand), from Mondays to Saturdays: 7:00 am - 7:00 pm EST. Hope to hear from you soon!
The Philips Australia Team
I have had the same problem. I am also concerned at how to clean this new version lid too.
Philips representatives: Please note this video link you attached is for the old version lid to clean. The new version does NOT allow for the gasket seal to be removed. It is actually riveted to the metal work. Pks advise. Thx
Hi, I've recently bought the same model as yours and I am having problem locking the lid. Any of you experience the same thing? Thanks
Get an answer from our members and Philips representatives
|Category||Slow Cookers, Multi Cookers and Pressure Cookers|
|Keep Warm Setting||Yes|
|Dimensions||371 x 350 x 490 mm|
|Outer Body Construction Material||Stainless Steel|
|Cooking Bowl Material||Stainless Steel|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||Black|
- GTIN13: 8710103828310
Other Multi Cookers
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