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Philips Deluxe All-In-One Multi-Cooker HD2145/72

Philips Deluxe All-In-One Multi-Cooker HD2145/72 (page 2 of 2)

2.1 from 35 reviews

Reviews

(8)
(0)
(2)
(4)
(21)
  • Build Quality
    2.9 (16)
  • Value for Money
    2.2 (17)
  • Ease of Use
    2.8 (17)
  • Cleaning & Maintenance
    3.0 (17)
  • Slow Cooking
    2.4 (13)
  • Steaming
    2.3 (6)
  • Pressure Cooking
    2.0 (11)
  • Sautéing
    1.9 (8)
  • Rice Cooking
    2.0 (9)
  • Product is used
    • Rarely (3)
    • Several times a week (3)
    • Daily (2)
  • Safety
    3.8 (8)
  • Pressurising Speed
    3.0 (6)
Lety B.

Lety B.Sydney, NSW

  • 3 reviews
  • 1 like
  • Verified purchase

We cannot open the pressure cooker to get the food

published

We have been using it for 3 months by now and almost always we had problems trying to opening it. In around 10 different occasions the cooker didn't unlock and we needed to switch it on and use the "add ingredient" button in order to open it.

Just now it's happening again but this time there is no way to open it. We have some food inside and we are trying to open it SINCE YESTERDAY NIGHT. The food will be rotten by the moment we can manage to open it (if we are able to do it).

We will try to take it to the technical service today, but the food is going to be rotten.

Date PurchasedAug 2018
1 comment
Philips
Philips S.Philips

Could be 5 stars but...

published
Date PurchasedOct 2018
1 comment
Philips
Philips S.Philips

Totally not user-friendly

published
Date PurchasedSep 2018
1 comment
Philips
Philips S.Philips
Slow Cookers

Find out how Philips Deluxe All-In-One Multi-Cooker HD2145/72 compares to other Slow Cookers

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Siew Kian C

Siew Kian CAU

  • 2 reviews
  • 5 likes

Worst machine ever!

published

"Pressure up" never end! Wasting my time and food to retest again and again! Not counted yet I got hurt when forced to cancel, disassemble and reassemble the lid because of the never end "pressure up"! Also petrol to go and return to Bing Lee who refuse to make cash refund! This is the unit I got replaced for my first unit HD2178/72 got error E4 after 9 months used. I feel no confident with the machine but Bing Lee refuse to refund but only agree to replace it. Stuck here!!

Date PurchasedSep 2018
1 comment
Philips
Philips S.Philips
  • Verified purchase

These should be recalled!

published
Date PurchasedJun 2018
1 comment
Philips
Philips S.Philips
MGG

MGGmelbourne

This product is a waste of time and money

published

I purchased this machine in January. I persevered in using it as having not used a pressure or slow cooker before I thought it was only a matter of getting used to the machine. However, no matter what I make, or what setting is used, nothing has produced a satisfactory result. Spare ribs pressure cooked as per the recipe book were stringy as was corned beef. Slow cooking resulted in uncooked vegetables and tough meat. After another failure tonight it has now been assigned to the rubbish bin.

Date PurchasedJan 2018
1 comment
Philips
Philips S.Philips
wolfrag3

wolfrag3Melbourne

  • 5 reviews
  • 1 like
  • Verified purchase

One Cooker to Rule Them All

published
Date PurchasedAug 2018
1 comment
Philips
Philips S.Philips
EllenM

EllenMBrisbane

  • 4 reviews
  • Verified purchase

Fast, silent and safe cooking.

published
Date PurchasedJun 2018
1 comment
Philips
Philips S.Philips
Dirty Sanchez

Dirty SanchezSydney, NSW

  • 2 reviews
  • 5 likes
  • Verified purchase

This product is crap. Do not buy

published

This is the 2nd one I have had in a couple of months and neither of them ever pressurised. I have wasted hundreds of dollars in food not to mention my time. Stay away from this crap. This deserves a zero star rating but you can't always get want you want can you, like a working pressure cooker from Philips. I also can see that Philips reply to all negative comments with standard replies that come from a pre written and approved list of crap replies. Well how about Philips pay me compensation for my out of pocket expenses??? What do you think about that Philips. Never again you have lost me for ever and everyone I speak to.

Date PurchasedSep 2018
2 comments
Philips
Philips S.Philips
Dirty Sanchez
Dirty Sanchez

Another pre written and approved list of crap replies. Thanks for nothing Philips. I have returned the crap Philips item and have my money back now.

Slow Cookers

Find out how Philips Deluxe All-In-One Multi-Cooker HD2145/72 compares to other Slow Cookers

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Ahmad Amin

Ahmad AminSingapore

  • Verified purchase

Can't pressurise

published
Date PurchasedJun 2018
1 comment
Philips
Philips S.Philips
Robbo

RobboWinchelsea

  • Verified purchase

This is a replacement model and we're not happy

published

Our first all in one cooker not even 12 months old wouldn't build any pressure so we had a store warranty that allowed us to get a new one so we chose this upgrade but this one won't allow the quick pressure release and to be honest the natural pressure release takes add long as some of the settings very disappointing and it WILL be going back

Date PurchasedAug 2018
1 comment
Philips
Philips S.Philips
Skew

SkewPerth, WA

  • 2 reviews
  • 1 like
  • Verified purchase

Problem with pressure and display

published

Nice looking unit

Problems on pressure cooking settings 1) takes at least 20 mins to start the countdown timer on the pressure settings AND 2) pressure display stays at 0 despite timer counting down so you have no idea if it’s reached the pressure in the preset

I called the philips hotline and they said to wait 30 mins for pressure to build and time to start - seems long. Not sure why the pressure display doesn’t show the pressure that has been set though !

Very frustrating

Date PurchasedAug 2018
3 comments
Philips
Philips S.Philips
Skew
Skew

Thanks the Phillips team were prompt and helpful. Advised to return the unit. Thanks

Philips
Philips S.Philips

We are glad to know that you were helped out immediately. Please feel free to reach out to us whenever you have a question in the future. Have a nice day!

evilselena

evilselenaKallangur

Pressure issue

published

This is my second unit that I will be returning. It won't build any pressure, very disappointed. Rang Philips with the first unit Philips wouldn't help because I bought it from TVSN an not a store. No sense ringing them with this one. Have to try another brand, pity I like Philips.

Date PurchasedJul 2018
3 comments
Philips
Philips S.Philips
evilselena
evilselena
Philips
Philips S.Philips

Sorry to hear about the difficulties you’ve experienced.  We’ll send you a private message for your contact details. We’d like to get in touch and see if we can help you.

K Will

K WillBrisbane

  • Verified purchase

Technical Issues - Not recommended

published
Date PurchasedMay 2018
1 comment
Philips
Philips S.Philips
Jazzman

JazzmanAU

  • 9 reviews
  • 8 likes

Cooking in a fraction of the time with a flavour boost.

published

I love this new model, it's very easy to use and understand.
So far it has cooked everything pretty good.
It does cook much quicker than a slow cooker and achieves the same results.
Cooks up to 70KPa. The auto functions seem just right.
The only criticism I have isn't with the appliance, it would be with the cookbook.
I would have like instructions on the simple things like pasta, rice, steak, fries, baked potato as examples. There are hints at how you cook rice (using the marks on the bowl) in the book, I just wish the instructions were clearer.
I must admit, the recipes are probably not ones I'll try but they do a good job showing the many ways this unit can be used.

Date PurchasedMay 2018
2 comments
Philips
Philips S.Philips
Philips
Philips S.Philips
Slow Cookers

Find out how Philips Deluxe All-In-One Multi-Cooker HD2145/72 compares to other Slow Cookers

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Page 2 of 2
See all Philips Deluxe All-In-One Multi-Cooker HD2145/72 reviews

Questions & Answers

trish.thompson.77

trish.thompson.77asked

We bought this machine back in November and we have terrible trouble with the lid as it keeps locking and won't open. Sometimes the lid is locked but it will tell you it is unlocked and you can't open the lid or use the pressure cooker . As it thinks the lid is unlocked. Last night we used the slower cooker function and then at the end of cooking it took us 30 minutes to get the lid to open. Even though we never locked the lid and it shouldn't of locke for slow cooking. Why would this keep happening?

3 answers
Philips
Philips S.Philips

Hi Trish,

We appreciate the time and effort you took in writing us a review about your All-in-One Multicooker. We are very sorry to hear that you are having trouble using it. It is indeed odd to experience this with your appliance. If you have the time, we kindly ask you to reach out to our product team through these lines: 1300 363 391 (Mondays to Saturdays from 7:00 am until 7:00 pm) in Australia and 0800 658 224 for New Zealand. You may also opt to coordinate with us via Facebook (https://www.facebook.com/Philips/) or Twitter (https://twitter.com/philipscare).

Looking forward to hearing from you soon. Have a great week!

Kind regards,
The Philips Australia Team

Thankyou. I did try to call Phillips but didn't get through to anyone. So we spoke to the lovely staff at the Harvey Nornam where we had bought it from and they told us to bring it in and they will replace it with a new one. So heres hoping we don't have any issues with the new one.

Philips
Philips S.Philips

Thanks for updating us on this, Trish. We are sorry to hear that you were not able to get a hold of a representative. Please know that due to the current situation, there may be a delay in answering the calls.

Kind regards,
The Philips Australia Team

marco

marcoasked

hello,
i regularly use my Philips All in one multi. it work very well and i am happy. But just recently.
i noticed that it just turn off while i was steaming. then i thought there was no electricity as the Refrigerator beside where i was cooking it turned off too. but then when i turn on and check the lights there was a electricity.
so i check other outlet and it was working too.
so to continue my steaming. i transferred to another socket then again the Philips All in one multi just turn on a second and off. and the rest of the socket are not working anymore.
so i went out to check my fuse box to turn on it all.
so i tried again and i figure it out that once i use my Philips All in One multi it causes a electricity failure.
can you help me explain with this and what is your advice?

thank you.

Marco

1 answer
Philips
Philips S.Philips

Hi there Marco,

Thank you for sharing your experience with your Multi-Cooker with us. We're sorry to hear it seems to be malfunctioning, causing power failure. Surely, this should not be happening, and we'd like to investigate this for you further. Moreover, we recommend refraining from using the appliance for now.

Please feel free to contact our Consumer Care team on 1300 363 391 (Mondays to Saturdays: 7:00 am - 7:00 pm EST). They're always happy to help!

Kind regards,
The Philips Australia Team

david

davidasked

I tried to use slow cook with time delay, it's not working, then I tried pressure cook with delay, it works well, why? does it mean that time delay only can work on pressure cook? but the manual says, only not available with sear and reheat.

3 answers
Philips
Philips S.Philips

Hi again David, thanks for your question. The time delay should indeed work with the slow cook mode selected. If this isn't the case on your model we advise you to reach out to our product team for further assistance. You can reach them on 1300 363 391 from Mondays to Saturdays: 7:00 am - 7:00 pm EST for Australia. We hope this information helps you!

Kind regards,
The Philips Australia Team

david
david

got a refund, then bought a 2237!
update: owned a 2237 nearly 2 month, very nice pot, very happy, very good design and quality.

Philips
Philips S.Philips

Hi there, David.

We're glad to hear that you were able to exchange your product and that you're happy with the results.
Feel free to reach out to us whenever you've got a product related question. Our product team can be reached directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.

Kind regards,
The Philips Australia Team

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