??!
3 photos
Philips Azur Steam GC4875

Philips Azur Steam GC4875

2.8 from 10 reviews

Reviews

(3)
(1)
(0)
(3)
(3)


Getting more and more disappointed in the Philips Irons

published

We have had a number of Philips irons since getting married almost 15 years ago. They always come highly recommended thru choice. We have had to replace 2 due to dropping them on the tiles (they aren't made of rubber lol), But the last 3 have slowly lost their heat after about 2 years and the one we have now has just stopped getting any heat at all and it would be barely 18 months old, the blue light comes on momentarily and then off, with no heat! For the price I am paying I expect a whole lot better and am thinking of another brand.
I really hope the 2 I bought at the same time as gifts for friends don't do the same thing.

2 comments
Not happy Jan
Not happy Jan

Oh any if anyone has been in the ame boat and had to replace their Philips with another brand.... What did you end up getting and are you happy with it! Thanks in Advanced!!!

Philips
Philips S.Philips

rosst400

rosst400Sydney, NSW

  • 2 reviews

The settings dial broke off.

published

We have had this iron for 12 months now and it irons our clothes really well. The ionic steam function is great, although it's a thirsty iron. Recently the temperature dial popped out and now the setting is stuck on high. We'll have to now arrange for the iron to be repaired.
The ionic steam function is great
The iron is a bit on the heavy side and the temperature dial broke off.

3 comments
Philips
Philips S.Philips

Sorry to hear about the difficulties you’ve experienced. If you could call us 1300 363 391 (Option 1) we’d like to see if we can help you.

rosst400
rosst400
Philips
Philips S.Philips

If you could please contact us again by email with your contact details (philips.product.review@philips.com) we’d like to discuss this further with you.

anon

anonTownsville

  • 14 reviews
  • 7 likes

Well worth the price

published
Lyn

LynOsmington Western Australia

  • 10 reviews
  • 1 like

Not happy

published

Wilburight

WilburightAdelaide

  • 37 reviews
  • 1 like

So far, so good!

published
1 comment
Wilburight
Wilburight

The top edge of the rubber 'skin', on the part of the handle where the inside of my thumb grips, has peeled and worn away rather sooner than expected for its hours of use. More an aesthetic issue than a serious problem.


Leanne73

Leanne73AU

  • 2 reviews

Disappointed

published

Had a Philps iron previously and it always worked really well. When that one would no longer steam during ironing I replaced it with this model and unfortunately from the very first day it leaked from the handle. I've now taken that one back and replaced it with the same model so hopefully better luck this time!
Easy to use and light
Leaked from the handle and the cord is shorter than the previous model I had!


Rob_Biggs

Rob_Biggs*

  • 11 reviews
  • 7 likes

Excellent

published
3 comments
Philips
Eva G.Philips
ZZebra
ZZebra
Rob_Biggs
Rob_Biggs

Tracey_Pogson

Tracey_PogsonSydney Surrounds, NSW

  • 2 reviews
  • 1 like

Not good enough

published

I have persevered with this iron but for cotton business shirts it just doesn't do the job. No matter how hard I press they are never wrinkle free. Very disappointed considering the price. The only reason I am still using it is that I resent having to buy another one when I spent so much on this one.

My advice? Don't touch it, my old $30 one did a much better job, such a shame it stopped working and I bought this as a substitute!
Salesman sold it as the best iron ever so took his word for it.
Expensive, doesn't get wrinkles out well enough.

2 comments
Disapointed27
Disapointed27

Never buy again
I just returned the model before this one and swapped to a better model I thought and got it home and not only did it leak from a hole in the base it also shorted out my power.

timb1234
timb1234

I agree its a bad product and i will never buy again

bmorey

bmoreyVic, 3140

  • 56 reviews
  • 46 likes

Lasted a few months then lost steam

published

This iron is a replacement under warranty for a previous Phillips iron that lasted a few months. Myer said they wouldn't replace this one again, so it's going in the bin. It steamed OK for a few months then gradually lost output. Usage has been ironing for two plus my wife's dressmaking. She has just pointed out that after an hour's ironing it has used a 1/4 tank water and her cotton dresses are not properly ironed. Even I can see they still have creases in them. When first bought it would use a whole tank in that time. Irons just don't last more than a year these days; you're lucky if you get that long.

Expensive, poor steam output, not durable

Perfect, best iron I have ever used. The steam power is unbelievable.

published

Perfect, best iron I have ever used wife quoted.
The steam power is unbelievable (ionic steam). My wife actually doesn't hate ironing anymore.
Makes ironing easy
Expensive RRP was 159 got it for 122 from the Good Guys

1 comment
ZZebra
ZZebra

Is the iron still working as well as new? Thanks
I'm very curious about how effective the ironic steam feature is for clothes that I cannot run the iron over. Would just try the steam alone instead. Thanks


See all Philips Azur Steam reviews

Questions & Answers

CherryB

CherryBasked

We have the PHILIPS AZUR GC4875 STEAM IRON. It worked well for about a year and then it started leaking. The water comes out of the flap where you put the water in and then drips down the handle. It started out as a few drops - now the handle is dripping wet within seconds. I feel it is too dangerous to use now as water and electricity are not a good combination and I don't want to be electrocuted! What can be done about this?

2 answers
Philips
Philips S.Philips

Hey Cherry, thank you for coming to us. Please know that this product has a two year warranty and we are more than willing to assist you. Please contact us at 1300 363 391 to get in touch with our product specialists. They will be able to assist you further.

Kind regards,
The Philips Australia Team

CherryB
CherryB

Thank you - we rang the number as suggested but they were not very helpful. They just told us to take it back to the retailer, but as we bought it a couple of years ago we can't remember where we bought it. This is a good iron, top of the range model and with a brand of such high repute as Philips we would not expect it to have caused problems so soon. Are you able to provide any further assistance please?


Not happy Jan

Not happy Janasked

If anyone has been in the same boat and had to replace their Philips with another brand.... What did you end up getting and are you happy with it!? Thanks in advanced!!!

1 answer
Philips
Philips S.Philips

Hi Jan,

Sorry to hear about the difficulties that you’re experiencing. If you could contact us on philips.product.review@philips.com along with your contact details, we’d like to get in touch and see if we can help you.

Kind Regards,
The Philips Australia Team


Lily Olivieri

Lily Olivieriasked

My iron sprays brown water marks through the steam ducts damaging a few of our clothes

2 answers
Rob_Biggs
Rob_Biggs

You need to clean it out with the calculus cleaner button at least once and sometimes a few times per month as calculus build up is the most likely reason this is happening, you can also get little calculus fragments coming out if you don't clean it out regularly. Also the water in your area can sometimes have something to do with it, especially in areas with hard or bore water were you are best to use distilled water. Another tip is to always empty/remove all the water from the iron when you are not using it and to steam out the excess water and make sure its all out as this reduces the ammount of calculus most of the time (Though please note you will still have to clean with the Calculus button at least once per month and sometimes a few times per month) it should also protect the irons inner parts and extend its life.

Rob_Biggs
Rob_Biggs

Please note that this problem can happen with any Iron. Can answer this question as used to be a demonstrator for a large brand name small electrical appliances manufacturer and also worked in retail specialising in Small electrical appliances.


Get an answer from our members and Philips representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.