Worked for about 3 months
I bought this food processor in February as it was a Choice 'Recommended Product. I had only used it a few times but within about 3-4 months the motor would spin the blade around but wasn't crumbing bread crusts. Just spun them around without cutting them. Have sent it back to Appliances Online and still waiting for my refund. Now on the hunt for a new decent food processor. Why is it so hard?
great little machine! lasted 3 years
it looked good, it was cheap to purchase, and lasted a fair while (for appliances these days).
it wasnt as powerful as it could have been, and it got stressed out blending almonds up, but for the price I think it was very reasonable.
yes i was never clear on what the other attachments did, but I could have worked it out with someone more experienced at cooking than myself
It says blander can be used with ice - but it can't ! I am replacing jar for the fourth time
If you plan to use the blender with frozen fruits for milkshake like me you better find another one - I am now replacing leaking jar for the fourth time. Always break in the same point - very fragile plastic. They really should say it is not suitable for ice or frozen stuff (e.g. strawberries). Anyone know if is possible to replace plastic jar with glass jar?
Philips support disappointing
This is my first food processor and the manual that come with it is not helpful. I have no idea what i can do with each attachment this comes with. Its advertised as having 28 + functions but when i ask Philips what they are they cant tell me. So far i have made fries with the attachment and works ok , crushed biscuits for a dessert and made smoothies for breakfast and seems to be ok
Good but could have been better
I have been using this for over a year. Its good but the plastic quality is bad. The blender jar broke after falling on the floor and the the other small jar is also showing cracks.If you are not looking for something long lasting then this is ok.The blade is good.
Super useful but difficult to store
Love this unit and can't live without it! Have used almost all the functions and blades it comes with. It works well, and the blender and mini processor is a huge bonus for me and space saver in the kitchen.
Only downside for me is the size - which is understandable due to its multifunctionality - but it does make it hard to store in a small kitchen.
Usage-wise however it is a lifesaver and if mine breaks down after a couple of years, I will buy the same one from Phillips!
Good food processor and blender
We loved this food processor / blender / milling combo. I'd regularly use the blender to make smoothies during summer. It's powerful enough to blend ice. Unfortunately, a few months ago I accidentally put some whiskey stones into the blender and it broke the blade attachment. I would have really liked to purchase spare parts so I could use the blender again, but I looked online and the new blade would cost half as much to purchase the entire set again. It lasted two years. I wasn't having any trouble with it - though you had to double check you'd put the blade attachment into the blender properly otherwise it would leak. A shame I broke it.
Bought this processor few months ago..I cant use the main blender due to leaky blade stem..I have tried to contact the seller, as its still under warranty..but haven't got any positive reply..hopefully Philips can replace that part. I would recommend this product if Philips's customer care can sort this out soon.
Amazing Machine But..
I love this food processor, it's very powerful and diverse but my tool holder broke at the top when chopping potatoes with one of the discs..
Only had the machine for a little over 6 months now, but it's on Amazon. I still use the blender part everyday.
Very disappointing that I can't find replacement tools anywhere on the Philips website though for the tool holder.
- Verified purchase
Blender leaking. good only for 2 years
At the beginning we were quite happy about the machine (HR7762/90), but after 2 years (mixing only fruit smoothies, no ice or any hard products) the blender knife started to leak. I contacted Philips support in France and asked if I could buy the broken part. Their answer- no, I should send machine to repair and it would cost 85 EUR (crazy! price of new machine is 72-75 EUR). Very disappointing...
How could I live without it?
I live in Slovakia Europe and you helped me to make up my mind and buy this product. It is great - I use it every day and it does its job perfect. It is powerful, quiet, not too big and relative cheap. I recommend this for 100%.
- Verified purchase
Good product but disappointed
I really like this food processor but am very disappointed that, in less than 2 years, the blender knife has started to leak through the 'screw' that attaches the blades to the bottom part (not very technical!). It now rubs against the base unit and has scratched it. Also, if I try to blend nuts it actually now undoes the blades from the blender jar and the nuts go everywhere. I gather this is happening because it is dragging against the base unit and causing it to come undone.
Excellent customer service
I recently purchased this food processor and it has done everything i have tried from grating to smoothies to grinding coffee and making fresh curry paste. I can't fault it especially for the price. I also lost the main spindle inside the processor and phillips have sent a replacement free of charge!
Great value for light usage
It seems too good to be true. A food processor, blender and mill for $100!? I've always believed you get what you pay for but this unit is great value.
When I opened the box for the first time I went *urgh*! The plastic of the blender and food processor felt cheap and I was immediately disappointed. But after 6 months of use the results are effective so I'm back in love with this unit. In fact, the plastic is robust and I've even dropped it a couple times so *yay* plastic.
The things I use it for:
- Making smoothes (Done very well)
- Grinding nuts (Good)
- Chopping and pureeing garlic/onion (Good)
- Mixing dough (Very Good)
- Making fries with the attachment (Bad. Comes out short, limp and shrivelled to the left) ...
Its cheap price is deceiving
Love this. This was listed as number 2 or 3 in Choice Magazine's review and I was skeptical as it was so much cheaper than the others. Scored it on special at Harvey Norman for $98.
Was looking for something to do everything without the huge price tag; chop, slice, milkshakes, grate parmesan, beat cake mixes. This machine supposedly does it all (separate bowls) though Id be weary about doing dough as it is quite a light machine. Beats egg whites to perfection!
It doesnt take up a lot of space on the benchtop if you can store the accessories elsewhere.
I agree with the other reviews regarding hard to read manual. I disagree about some reviews and the Choice review about noise - its not invasive, it just makes the noise of a blender.
Excellent food processor for the price
I read some reviews on Choice.com.au and was surpised that this one came out equal first with another brand several hundred dollars more expensive. I've never had a food processor but do own a Braun Multiquick Pro that I love. I have been very impressed with this machine. The manual isn't the best (you can see it at http://download.p4c.philips.com/files/h/hr7762_90/hr7762_90_dfu_aen.pdf) but it's easy enough to work out. The parts are quite sturdy and easy to clean, they all go into the dishwasher which is great. The only small issue is that th...e handle fills up with water and has to drain out of a small hole, I'm never quite sure if all the water has come out. As I'd never had a food processor I was quite surprised that small amounts of food at the end of slicing / grating end up spinning on top of the disc and can't be processed, but you can minimise this by packing correctly. I think all processors do this. The only other thing I'd like to see is maybe a pouring lip on the processor jug. Please be aware you can't process foods / liquid above 80 degrees C. I have used it to prepare cupcakes, chop and slice vegetables, grate cheese, prepare quiche egg mix (I did this in the blender) and mix shortcrust pastry. It made all of these tasks very easy. I own a Kitchen Aid and will continue to use this for most of my baking needs, but for food prep I am very happy with my new kitchen gadget. Great price, easy to store, compact, simple to use, easy to clean Water difficult to drain from some areas after cleaning, can't use on very hot liquid
Nice little unit
I bought one of these 4 months ago, and it's been great. I chose it for it small size, light weight and the small chopping bowl that came with it. I use it for grating, chopping, and it does those tasks well, and at a low price. I have never used the blender as I have a dedicated one.
I would not use it as a blender or dough mixer though; it's small and light and I don't think it would do a good job doing that. But when I want to make hummus and don't have any tahini, the small chopper bowl does a great job making tahini and the large bo...wl does a great job chopping chickpeas, garlic and other ingredients. It also grates and slices veg good, and I like the fact it's solid metal discs, not inserts that fit into plastic discs (that could discolour, chip or break) like my parents cheaper processors. But the speed and power don't seem convincing to me enough to bother using the blender for any frozen or hard ingredients, so haven't tried that at all. Don't buy it for a blender, or dough mixing. I think the processor will last for ages if you only use it for veg chopping, grating and mixing. Low price for a competent food processor is how I'd sum it up. Compact, light, so far reliable.
Essential item for kitchen
We have used this food processor on a regular basis and has not let us down. It's easy to clean and easy to operate! Was very affordable for the quality of the processor. It has many attachments included. The instruction book wasn't fantastic but the attachments are easy enough to work out.
Simple to use
More informative booklet would have been helpful
Questions & Answers
Can you please tell me if the Philips Viva HR7762/90 is suitable to grind chicken with bones for a cat's raw food diet? And if so, which blade should I use?
Hi there, that's a very interesting question. We advise you to get in touch with our local product team via this number: 1300 363 391. Alteratively, you can find us on Facebook and Twitter (@PhilipsCare). We're there 24/7 to help. :)
The Philips Australia Team
Hello, I am planning to grind a wet mix or rice and lentil mix to make a batter for an Asian pancake. Do I use the mini chopper or can I use the larger jar? Your input would be much appreciated. Thanks.
Hello there, Ray. Thank you for purchasing the Food processor. Regarding your question, we'd like you to get in touch with our local product team via 1300 363 391 for AU or 0800 658 224 for NZ. Perhaps they can advise you more on which part of the food processor to use. We hope to hear from you soon.
The Philips Australia Team
What is the difference between philips HR7762/00 and HR7762/90?
Hey there, thanks for asking your question here. Unfortunately the HR7762/00 isn't available in Australia anymore. The difference is between the two is that the capacity of the bowl. Hope this has been helpful, and please, feel free to reach out again if we can assist you further.
The Philips Australia Team
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