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Philips Viva HR7769/00 (Stainless Steel)

Philips Viva HR7769/00 (Stainless Steel)

3.3 from 3 reviews

Reviews

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    Mohammed Shabab

    Mohammed ShababWestern Australia

    • 2 reviews
    • 1 like
    • Verified purchase

    Jar Leakage (within 6 months)

    published

    I bought Phillips HR7769 food processor in July 2015 but it started leaking the jar within few months and when contacted the seller, they told the jar is not under warranty! Can anyone tell me if this machine is useful without the main jar? I mean the manufacturer should offer warranty to the jar also as its costing around 400 dhs in UAE.
    I have decided not to buy any Phillips products ahead.

    3 comments
    Mohammed Shabab
    Mohammed Shabab

    Best thing, Philips dealer has agreed to replace the jar free of cost. - update

    Philips
    Philips S.Philips
    Mohammed Shabab
    Mohammed Shabab

    Thank you !


    • Verified purchase

    Perfect machine but

    published

    It is perfect processor for small pieces,and it is multi-function, sharp but the black resinous plastic on the handle of the bowls is poor quality. Today is my mother's birthday, I decided to make a small cake for her, when I assembled the bowl on the base, I found it was hard to undo, I tried, then the plastic handle was broken and difficult to find replacement.
    I have had it for only 3 months, though I use the blender every day, but I really want to make more by the other parts which I have used just few times, and some parts are still new. It is really my ideal machine, the size, capacity and function.

    3 comments
    Philips
    Philips S.Philips
    Chloe
    Chloe

    I call the number for the subject problem on 01/12, the stuff told me to wait for email, but haven't received any response yet.

    Philips
    Philips S.Philips

    Hey Chloe, we just sent you a private message for your contact details so we can sort out the problem.

    Kind regards,
    The Philips Australia Team

    Emily W

    Emily W

    • 3 reviews

    Love it

    published

    I have had my Phillips Food Processor for 2 years now. I use it everyday, to make Smoothies for breakfast and to grate, mix and blend for dinner. And to crush nuts and biscuits for baking. It is powerful enough for everything, and I love how I can put all the attachments in the dishwasher.
    I really do put it through it's paces. The blade for the blender has broken, just this morning. I have been online to see if they have spare parts and I can buy a replacement for a small amount. I was happy with the customer service, and the fact that I don't have to replace the whole machine if one part has broken is a bonus.

    1 comment
    Philips
    Philips S.Philips

    Hi Emily. Thanks for the elaborate feedback on this product. We value customer feedback! And of course we are happy to read that you like the item. Hope you can enjoy it for many more years. :)


    See all Philips Viva Collection Food Processor reviews

    Questions & Answers

    Anupam N

    Anupam Nasked

    Hi, can the processor be used to make dough and chutneys ?

    1 answer
    Philips
    Philips S.Philips

    Hi there, thanks for asking. For this this questions we advise you to contact our colleagues here https://www.philips.com.au/content/B2C/en_AU/support-home/support-contact-page.html#n62Contact=HOUSEHOLD_PRODUCTS_GR%2BCOOKING_CA for further assistance.

    Kind regards,
    The Philips Australia Team


    Nishi

    Nishiasked

    Hi. Can I use this for blending cashews to cream? Can I blend other nuts with it as well?

    1 answer
    Philips
    Philips S.Philips

    Hi Nishi, thanks for your interest and for your question! We looked into it closely for you, and to be honest, we were not able to find a definite answer to your question, as some of the information we found was a bit contradictory. Therefore, we'd like to recommend you to get in touch with the product specialists via 1300 363 391 (AU) or 0800 658 224 (NZ). We hope you'll have the information you're looking for soon!

    Kind regards,
    The Philips Australia Team


    Bobby

    Bobbyasked

    I was wondering if the plastics used in my food processor/blender were BPA free. I would love to wash everything in the dishwasher but would also not like to poison my family. Thank you in advance!

    1 answer
    Philips
    Philips S.Philips

    Hi Bobby, thanks for your question.

    BPA hasn't been a concern with our products for quite some time already. Any part that get in touch with food is completely BPA free.
    If you have more detailed questions, we would recommend ringing 1300 363 391.

    Kind regards,
    The Philips Australia Team


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