I used the kneading option this morning to knead my pizza dough. The recipe suggested to knead in a machine for 8 to 10 minutes. I could only knead the dough for 3 minutes because the machine began to smoke and was jumping all over the place....not happy.
Purchased in September 2019 at The Good Guys for $300.00.
Shocked by Quality of Customer Service
I cannot describe the quality, performance or my satisfaction with the Philips 7762/90 Food Processor I purchased because after 4 weeks I am none the wiser on how to effectively utilize the product, following my interaction with the Philips Customer Service team.
I can declare that I have never previously owned or operated a modern Food Processor, so maybe my expectations of product support are unreasonable?
The boxed unit came with 2 small booklets - a Quick Reference Guide & User Guide. I have good eyesight, but was really struggling to read ...
Purchased in March 2019 at JB Hi-Fi.
The shredding disk broke in the first use.
Hi team, my shredding and slicing disk broke the very first time I used the food processor to shred carrots. The blue knob and the steel disk were separated. I fixed that and the same thing happened again. I can provide the pictures if necessary. I am happy with the other attachments but I didn't expect that Philip's product would break in first use.
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partly excellent / partly poor
All blades are excellent, multi-functional, sharp.
Phillips have decided to use a poor quality black resinous plastic on the base of the blenders (bowls), it wears out after only 6 months of low usage. It has a 2 year warranty, but Phillips are reluctant to cover the bowls, even though by Australia Consumer laws they have to.
Plastic shoot cracked when grating cheese.
poor quality plastic wearing out after only 6 months
Questions & Answers
Hi, can i buy a julianne cutter for my hr7761?
Thank you for your query. To give you an expert answer on this, we kindly advise that you contact our product specialists directly through the numbers below:
0800 658 224 (NZ) from Monday - Friday: 09:00 am - 09:00 pm and 1300 363 391 (AU) Monday - Friday: 07:00 am - 07:00 pm EST.
Have a wonderful week ahead!
The Philips Australia Team
Hi, I just bought this food processor and in order to test the blender and the mini chopper it I put some water in and it immediately started leaking from the bottom. The blade does not fit well. Please advice
We bought this processor last year (20.01.19) from target, however it stopped working recently.
Is this still covered under warranty (replacement/repair)
Hi there Saf,
Thank you for reaching out to us. Good news! It should still be under warranty. We'd like to invite you to reach out us directly by phone at 1300 363 391 (AU) or 0800 658 224 (NZ). You can also reach out to us on social media on Twitter (@PhilipsCare) or Facebook. Our colleagues there will be happy and able to help you out. We hope to hear from you!
The Philips Australia Team
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|Category||Food Processors||Food Processors||Food Processors||Food Processors|
|Dishwasher Safe Parts||Yes||Yes||Yes|
|Included Blade Types||Grating / Shredding and S- Shaped (standard)||S- Shaped (standard) and Slicing Disc||S- Shaped (standard) and Slicing Disc|
|Number of Speed Settings||3||3||2|
|Cord Length||1 m||1 m|
|Dimensions||210 x 210 x 368 mm||210 x 210 x 368 mm||377 x 244 x 244 mm|
|Power||750 W||750 W||800 W|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||Black||Black|
|Release date||Dec 2012|
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