Blender blades stopped spinning.
Already replaced the blender blade once and now they are intermittent/ineffective. There appears to be nothing wrong otherwise as the processor works still. Not happy as we use it often.
Purchased at Kitchen Warehouse Online Store for $199.00.
Does the job
Good product. Worth the price. Was looking for cheap but multi purpose processor. Does all the basic jobs. The negative about this product is the same blade used for blender and grinder. Which means change blade again and again which can make its rubber go loose. Quality of the plastic is average.
Could be better
I purchased a Philips Food Processor & while it works great the parts seem to break easily & require replacement. So far I've had to replace a black O-ring for blender which wasn't easy to get & now the lid has broken/chipped. I also wouldn't recommend the blender as it doesn't work well.
so far am happy with the level of efficiency
With a baby in one hand the functions really help my other hand with food prep when making a meal. The grinder function is great for blending meat into a baby food. The size is not overwhelming for my small kitchen but is big enough to help me make a meal for 3 adults. If I could perfect anything it would be to make the container sections glass, have the small grating and slicing discs that attache to one big plastic disc change to several big discs and have a safety switch on machine rather than having to turn main power of at power point. I did get it on sale and so far I am happy with the level of efficiency.
Philips support disappointing
This is my first food processor and the manual that come with it is not helpful. I have no idea what i can do with each attachment this comes with. Its advertised as having 28 + functions but when i ask Philips what they are they cant tell me. So far i have made fries with the attachment and works ok , crushed biscuits for a dessert and made smoothies for breakfast and seems to be ok
Good but could have been better
I have been using this for over a year. Its good but the plastic quality is bad. The blender jar broke after falling on the floor and the the other small jar is also showing cracks.If you are not looking for something long lasting then this is ok.The blade is good.
Love it but...
Have had my food processor/blender for 3 weeks now, I love the food processor but after 3 uses of the blender the blade no longer spins so now have to return the whole device. Very disappointed as it's Christmas and I really need it and will have to wait weeks for a replacement.
Bought this processor few months ago..I cant use the main blender due to leaky blade stem..I have tried to contact the seller, as its still under warranty..but haven't got any positive reply..hopefully Philips can replace that part. I would recommend this product if Philips's customer care can sort this out soon.
Blender leaking. good only for 2 years
At the beginning we were quite happy about the machine (HR7762/90), but after 2 years (mixing only fruit smoothies, no ice or any hard products) the blender knife started to leak. I contacted Philips support in France and asked if I could buy the broken part. Their answer- no, I should send machine to repair and it would cost 85 EUR (crazy! price of new machine is 72-75 EUR). Very disappointing...
Good processor but the blender hasn't lasted
Similar to a few other reviews, we have loved this processor and the blenders up until recently, but are really disappointed that the blender, after only 12 months, now leaks on use.
We are a family of two, so haven't given the processor too much work.
We picked it based on good reviews, but it really hasn't lasted.
Good product but disappointed
I really like this food processor but am very disappointed that, in less than 2 years, the blender knife has started to leak through the 'screw' that attaches the blades to the bottom part (not very technical!). It now rubs against the base unit and has scratched it. Also, if I try to blend nuts it actually now undoes the blades from the blender jar and the nuts go everywhere. I gather this is happening because it is dragging against the base unit and causing it to come undone.
Questions & Answers
Hi, can i buy a julianne cutter for my hr7761?
Thank you for your query. To give you an expert answer on this, we kindly advise that you contact our product specialists directly through the numbers below:
0800 658 224 (NZ) from Monday - Friday: 09:00 am - 09:00 pm and 1300 363 391 (AU) Monday - Friday: 07:00 am - 07:00 pm EST.
Have a wonderful week ahead!
The Philips Australia Team
Hi, I just bought this food processor and in order to test the blender and the mini chopper it I put some water in and it immediately started leaking from the bottom. The blade does not fit well. Please advice
We bought this processor last year (20.01.19) from target, however it stopped working recently.
Is this still covered under warranty (replacement/repair)
Hi there Saf,
Thank you for reaching out to us. Good news! It should still be under warranty. We'd like to invite you to reach out us directly by phone at 1300 363 391 (AU) or 0800 658 224 (NZ). You can also reach out to us on social media on Twitter (@PhilipsCare) or Facebook. Our colleagues there will be happy and able to help you out. We hope to hear from you!
The Philips Australia Team
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|Category||Food Processors||Food Processors||Food Processors||Food Processors|
|Dishwasher Safe Parts||Yes||Yes||Yes|
|Included Blade Types||Grating / Shredding and S- Shaped (standard)||S- Shaped (standard) and Slicing Disc||S- Shaped (standard) and Slicing Disc|
|Number of Speed Settings||3||3||2|
|Cord Length||1 m||1 m|
|Dimensions||210 x 210 x 368 mm||210 x 210 x 368 mm||377 x 244 x 244 mm|
|Power||750 W||750 W||800 W|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||Black||Black|
|Release date||Dec 2012|
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