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Philips Hue Lighting

Philips Hue Lighting

MPN: PHI-HUEKIT
4.0 from 21 reviews

Reviews

4.0

21 reviews
5
(10)
4
(6)
3
(2)
2
(2)
1
(1)
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JCL

JCLTasmania

  • 32 reviews
  • 21 likes

Responsive, Reliable and Well Integrated

published

Purchased in April 2020.

1 comment
Philips
Philips S.Philips
Court G.

Court G.Greater Melbourne (Outer), VIC

  • 2 reviews

Utter money grabbers

published

Phillips cut off support to their bridge v1 and basic hung their long term customers out to dry. Utterly useless money grabbers. Treating a large group of their customers as second rate.
I now cannot use my lights as advertised or as I have been.
No refunds offer, no discounts on upgrades. Just told to go read their end of service policy and buy more of their products to get back to the functionality I use to have.

Would recommend going with a cheaper more supported company and products.

Purchased in May 2017 for A$350.00.

1 comment
Philips
Philips S.Philips
Michael

MichaelGreater Melbourne (Inner), VIC

Left in the dark

published

I purchased $300 worth of Philips Hue smart lights products in January 2018. The Bridge stopped working last month and the product support team are unwilling to offer repair/replacement or even a discount to replace it rendering the entire purchase worthless.

On review of this website https://www.consumer.vic.gov.au/products-and-services/refunds-repairs-and-returns/warranties/expired-warranty it seems this is in breach of consumer law.

Worked well before this and intended to add to my collection. I'll find another brand now.

Purchased in January 2018 at Amazon for A$300.00.

1 comment
Philips
Philips S.Philips
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Barrie F.

Barrie F.Greater Melbourne (Outer), VIC

  • 2 reviews

Hue Lights and Security door Electric striker open when I get home

published
1 comment
Barrie F.
Barrie F.

Found an App that connects to the Hue Bridge, "All 4 Hue", a little bit of logic and now the security door electric striker relocks without having to do anything. Hue is the best

Dee Jay

Dee JaySydney, NSW

  • 7 reviews
  • Verified purchase

Easy to set and operate

published

I have tried two other smart home kits Kaasa and WEMO . So far the best is Philips hue with wide range of products covering indoor outdoor , Ambience , sensors and down lights. They Are easy to setup and control via Hue app or Alexa or Google nest . The only negative is the product js too pricy compared to its competitors.

Purchased in December 2019 at JB Hi-Fi for A$514.00.

1 comment
Philips
Philips S.Philips
Andrew

AndrewCentral Queensland, QLD

  • 91 reviews
  • 25 likes
  • Verified purchase

Exceptional Smart Lighting Solution

published

Purchased in December 2017 at Harvey Norman for A$289.95.

1 comment
Philips
Philips S.Philips
Storm S.

Storm S.Central West, NSW

  • 3 reviews

Awesome

published

Got giving the Phillips hue for my birthday ! Very pricey but gives a awesome experience while I am gaming. Got with it the media lights that sync with what is on the screen. So immersive. Love it

1 comment
Philips
Philips S.Philips
Milord

MilordDuffy 2611, ACT

  • 194 reviews
  • 112 likes

Its good but pricing is not so much

published

Purchased in July 2019 at JB Hi-Fi Online Store.

2 comments
Milord
Milord
Philips
Philips S.Philips
Grahame

GrahamePerth, WA

  • 10 reviews
  • 14 likes
  • Verified purchase

So Easy

published

Thought I would give these a cautious try, so only purchased the Hue Bridge and a single globe. Setup of the bridge and the globe took around 10 minutes at the most. Adding to Apple Home Kit took another couple of minutes after confirming an email address. The Bridge and globe automatically updated. Now I can dim or turn off and on the light using Siri.

Truly a user friendly solution, very easy to set up. I have now purchased further globes to expand the system. Adding the extra lights was just as easy as initial setup.

1 comment
Philips
Philips S.Philips

Hi there, thank you for sharing your experiences with Hue Lighting here. We're happy to hear that you find it a user-friendly solution. Hopefully, you'll be enjoying them for a long time.

Kind regards,
The Philips Australia Team

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CyberKingKong

CyberKingKongCentral Highlands and Goldfields, VIC

  • 19 reviews
  • 11 likes

Phillip Hue White, Simple but practical

published
1 comment
Philips
Philips S.Philips

Hi there, thanks for sharing your thoughts with us. We're happy to hear that the Hue lights have been of such convenience for you. Hopefully you'll be able to enjoy them for a long time!

Kind regards,
The Philips Australia Team

GrillaBBQ

GrillaBBQBrisbane

  • 26 reviews
  • 27 likes
  • Verified purchase

Soooo easy, simply works the iPhone of lighting

published

Hue is so simple, easy, and magnificent.

I tried the Lifx, setup is tedious and kept dropping out. The Hue is the complete opposite; it’s plug and play.

The only aspect of Phillips Hue that is missing is a complete 90cm downlight replacement, you have to retro fit old down light fitting to add Hue downlights, they do have one option, but it is 120cm cut out and who wants to cut plasterboard to fit a downlight!!!?. The Lifx offer this option, pity it doesn’t work. Come on Philips all modern downlights have a 90cm fitting and you don’t have a Hue option? You are missing the opportunity to replace all those cheap builder LED’s, literally Millions of the them.

4 comments
Philips
Philips S.Philips
GrillaBBQ
GrillaBBQ

I phoned the number provided, the music playing is quiet pleasant but after 15 minutes I got bored

Philips
Philips S.Philips
Mark J

Mark J

  • 2 reviews
  • Verified purchase

Starter kit found lights initially unreachable

published

I bought a starter kit (bridge and 2 lights) to use with Google Home Hub. The bridge hooked up and paired no problem but the lights returned "unreachable" errors. Many suggestions, turning lights off and on, deleting and adding using serial numbers were tried, the Hue app eventually returned a message that an update to the lights was needed which I let run for 4 hours with no obvious result. I terminated the update and restarted the app then it reported the device was unsupported! After another restart suddenly the lights started responding. It was a real trial to get these things working, no plug and play that's for sure.

1 comment
Philips
Philips S.Philips
Kyle Alexander

Kyle Alexander

  • 2 reviews
  • 2 likes

This product is brilliant for getting your smart home set up

published

I have been using Philips Hue now for about 6 months. Despite the initial investment being a little on the pricey side compared to other Smart Lights, it has been a pleasure to set up and use. I have a full scene set up to wake me up to natural light and an awesome entertainment area that I can control everything using my Google Home. I highly recommend Philips Hue Smart Lights as a brilliant way to light up your home.

1 comment
Philips
Philips S.Philips
Newbs

NewbsVictoria

  • 7 reviews
  • 5 likes

Smart Lighting - The Future

published

The Philips Hue Smart Lighting allows you to customise your lighting in just about every way possible. I have 2 of the white and 5 colour changing bulbs connected to the Smart Hub. The white bulbs are automated with timers for security or controlled remotely through the Hue app. Controlling the colour bulbs with Amazon Alexa voice commands is pretty awesome. Dim your lights to just the right percentage for watching TV or turn on your bedroom lamps without moving a finger. It would be great if the software updates were a little faster as up to an hour per bulb would test anyone's patience. Overall, a great addition to any smart home.

1 comment
Philips
Philips S.Philips

Good, but could be a lot better

published
1 comment
Philips
Philips S.Philips
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Fed up with poor custome

Fed up with poor customePerth

  • 9 reviews
  • 9 likes

Disappointing

published

When I first started using this product I was blown away but over time it has shown its true colours - incredibly unreliable. The app often gets stuck in away mode which means when I come home it’s supposed to turn the lights on automatically but recently fails more often than not. Integration with Google home is very very poor, dosnt sync newly added lights, and now the lights won’t dim. IFFT is now also failing. I could go on, this really needs Philips to step up and take some ownership of these issues, I am so put off now I won’t be buying any more Hue products.

Mickey D

Mickey DSouth East Queensland, QLD

  • 10 reviews
  • 2 likes

I use my Philips Hue Lights every day.

published

I have entered into the world of Home Automation and I have to say, it is a lot of fun. And quite helpful. The Philips Hue makes it relatively easy. With a connection to Google Home, you can't go wrong.
We have, just 3 bulbs. One in the main living area and the others in the bedroom.
We have set the main bulb to come on at Sunset. This means our Birds are not sitting in Darkness until we get home, which means they aren't startled when we do.
The best part is lying in bed and telling Google to turn off the lights without having to reach for the switch.
If they were a little cheaper, I would have them all over the house.

1 comment
Philips
Philips S.Philips
Androo1970

Androo1970Hobart

  • 13 reviews
  • 8 likes

Great. Once you get it set up.

published

I had real problems setting up my starter kit . I was able to set up and verify an account from scratch, but then I would get to a screen asking me if I wanted to allow Philips access to my lights, regardless of pressing Yes or No I was then sent to a page on Safari that gave me a 401 error.
Finally, after re-registering via Google I was able to get the lights registered and working properly. Since then no problems, I'm enjoying playing with the colours and Themes. But, there is a bug in the set up process that definitely needs squashing.

1 comment
Philips
Philips S.Philips
Gabe P.B.

Gabe P.B.Sydney, NSW

  • 11 reviews
  • 4 likes

It's fantastic, but will fantastic be enough?

published
1 comment
Philips
Philips S.Philips

Thanks for your kind words, Gabe! Have a nice day. :)

Kind regards,
The Philips Australia Team

NKM

NKMGreater Melbourne (Outer), VIC

  • 7 reviews
  • 5 likes

Colorful

published

Philips Hue light strip is easy to use and configure. It can be remotely handled and using disco app, home ambience can be changed to colourful . Philips Hue is one of the best-developed DIY smart-home platforms money can buy, and this white-light starter kit is your most affordable entry point. It's practically a must-buy if you're serious about smart lighting.

1 comment
Philips
Philips S.Philips
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Questions & Answers

Mamta

Mamtaasked

Is colour led downlight (for ceilings) available in Phillip hue? I can only find in white..

2 answers
Barrie F.
Barrie F.

The standard downlight can be pure white or the yellow colour not sure about other colours

Philips
Philips S.Philips

Hi Mamta,

Thank you for reaching out to us. We recommend that you contact our colleagues at 1300 304 404. They are available from Mondays to Saturdays: 9:00 am - 5:00 pm EST. They will be able to assist you with your inquiry. We hope that helps.

Kind regards,
The Philips Australia Team

Amir M

Amir Masked

Hi everyone
I’m hoping to get some answers here. I want to use Philips smart bulbs in our backyard. Do I need to have a Hue bridge as well or only Philips bulbs suffice?
I can’t find answers and Philips website doesn’t cover answer to this question or at least I can’t find.

2 answers
CyberKingKong
CyberKingKong

You do need a hue bridge to connect your bulb. it requires to buy a starter kit (one bridge and 2 bulbs)

Philips
Philips S.Philips

Hi Amir,

Thanks for the question - our colleagues in the specialized Hue team will be able to shed more light on this. You can call them at 1300 304 404 (Monday - Friday: 9am - 5pm), or reach out to them on social media (HuePhilips on Facebook and @TweetHue on Twitter). We hope this helps!

Kind Regards,
The Philips Australia Team

R4r4

R4r4asked

I do not have wifi only from mobile phones will the hub still operate?

1 answer
Gabe P.B.
Gabe P.B.

You'll need a Wi-Fi router since it needs a local network - it unfortunately doesn't work like expected on a mobile hotspot. Hope that helps!

Get an answer from our members and Philips representatives

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