- PerfectCare Elite Plus GC9681/80
Failed after just 2 yrs - took out our power to the house - dangerous!
We bought this black and gold perfectcare iron as an upgrade to our previous Perfect Care iron that was the base model $199 - it lasted about 5 yrs so I thought the TOP OF The RANGE Black and gold model would keep us going for at least 10 yrs...at least!
Wrong! After only 2 yrs of working, this week it shorted out. A $600 iron gone after only 2 yrs.
I will be contacting the Australia Consumer Law and the ACCC if Philips doesn't contact me.
After the appalling experience we had getting a simple CashBack offer when purchasing this iron, I can'...t begin to imagine the hassle Philips will put up having to deal with a refund or exchange. I can't in good faith recommend this iron to anyone as the company have been less than ideal to deal with up till now. I just want a product to work and if it doesn't then I want the company to deal with customers in a timely manner. Maybe it's a timing thing with Covid shutdowns and people working from home? Who knows? As a customer I just would like to have a pleasant easy experience with aftersales service. Please play nice Philips. Update - writing this review has apparently had the desired result.
Purchased in October 2018 at Appliances Online for $546.00.
Poor customer service
Worked well when working. Stopped working within a year. Dealing with Phillips and service repairer has been terrible. I have had similar delonghi irons before that lasted for years and years. Save your money as despite the price tag you do not get better quality or service.
Purchased in December 2019 at David Jones Retail Stores for $440.00.
- PerfectCare Elite Plus GC9681/80
Comparison with Laura Star
Hi, I have just ordered and will pick up today the GC9681/80 so should be able to offer an "unpaid real review" for those who worry about "paid reviews. Currently use a Laurastar system I've had for nearly 12 years and just need to replace the filler cap, happy to compare bothe systems will be using the Laura Star board which is designed for this type of application. Have used 4 stars but will balance out with final appraisal soon. Cheers, Oatley Park
Purchased in February 2020 at Bing Lee Physical store for $540.00.
This product was provided for review but I will absolutely give my fair reviews as with other products.
It is a pretty good investment if you have a bunch of clothing that cost more than $100-$200 each. You want to protect those.
Quite a foolproof iron that does what it says. No whites marks, no shines, no burns and a sheep load of steam.
Small but thoughtful designs here and there. Made the whole experience better.
Main cons are price and size.
Long meticulous details as follows.-
Find out how Philips PerfectCare Elite Plus GC9681/80 compares to other Irons & Steam Generators
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This iron really is a pleasure to use, the ironing plate is sleek and lightweight and practically glides over fabrics when ironing. The fact that you don't have to worry about changing temps for different fabrics or even lifting it off them if you walk away from the board makes it extremely user friendly for those who just don't love ironing that much. I was actually a little wary of just leaving it sitting on clothes and walking away, but I tested this multiple times when managing my two toddlers at the same time as doing the ironing, and nope..., no burns at all! It was also nice to switch between light and heavy fabrics without having to stop and wait for the iron to heat up again, or cool down after. The only time I had an issue ironing something with this was when I used it for iron on labels and found that on certain fabrics it just wasn't getting hot enough to melt the label on properly, so they've started coming off in the wash. Not a huge issue and not something most people would have to worry about (other than mums of kids at daycare/school) but was a little annoying that I'll have to hold onto my old iron for these. I did also find when turning on the auto steam feature that there would be a little bit of water on the clothes when first turned on, but didn't have this issue when manually pressing the steam on, so not sure what's happening there. While the iron itself is just lovely and lightweight, the base is really big and clunky looking. Set up was fine as it fits on a larger ironing board with plenty of room, or the cord is long enough that you could even put the base on a table near the board, but I found storage a bit of a pain as I have a small house with limited cupboard space to pack it away in. It definitely takes up a lot more room than your standard iron. I also found packing away the cables a bit fiddly. There are little compartments on the side where you have to fold them up and kind of stuff them in. The power cable isn't so bad, but the water hose is one of those things that I think is going to end up going in the 'too hard' basket and getting left out when packing away in the future. I found myself wishing they had some kind of retractable system, like my vacuum cleaner cable. In summary - Pros: Irons like a dream, smooth, lightweight and fast!
Quite frankly, I hate ironing! I can't remember the last time I ironed, but I couldn't wait for this to arrive so that I could give it a go. I've had this for a few weeks now. In the interest of transparency it was sent to me for the purpose of providing a review with no expectations around whether this review be positive or negative. Myself, my husband and my mother in law have all given this iron a good go and overall we think it is fantastic. More details below:
- My first negative about the product was how big it is. Once w...
Nice and light, Does a good job on tougher fabrics
The Elite plus consists of a larger base station which holds a couple of liters of water, and the smaller hand piece which is connected by a not so insignificant cord.
The water jug is removable which makes it easy to fill, and its also easy to see how much water you have left, none the less the machine beeps when its run out or getting low.
The base station takes a minute or so to heat up, and beeps when your ready to iron.
From there, you have the option via a couple of buttons on the hand piece to run the steam in automatic mode, o...r in manual mode. On automatic, the hand-piece delivers a good amount of steam as you move the hand piece about, via some sort of motion sensor, or some kind of black magic. There is no temperature setting at all, which seemed weird at first. but you soon realise that the iron relies on the steam, not the temp to do most of the heavy un-wrinkling.
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|Category||Irons & Steam Generators|
|Features||Auto Shut Off, Detachable Tank and Vertical Steam|
|Water Tank Capacity||1,800 ml|
|Cord Length||2 m|
|Steam Output||150 g/min|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||White|
- GTIN13: 8710103853596
- MPN: GC9681/80
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