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Philips Premium Analog Airfryer
HD9621/11 (Black), HD9630/21 (White), HD9721/21 (White), HD9621/41 (Cashmere)Reviewer Photos & Videos
raywst
- 31 reviews
- 16 likes
Bubbling and Peeling. Else Perfect Airfryer
Had the unit since 9/2020 and loving it.
It has been cleaned well with a non-abrasive sponge.
The disappointment came a few days ago I noticed the bottom pan's coating had a few bubbles and it then peeled off. Those tiny white spots are the outcome after the black coating came off.
On the good side, it cooks perfectly well and shorten the cooking time.
It is an alternative to the stove/microwave for me.
Purchased in September 2020 at Appliances Online.
2 comments
Thank you. My issue has been resolved.
Thi NguyenSydney Surrounds, NSW
- 11 reviews
- 1 like
Brilliant product
Really good product and efficient with the way it cooks. I am really happy with product. We bought other similar product from Philip air fryer for family member as well
Purchased in July 2020 at Harvey Norman for $389.00.
1 comment
Philips S.Philips
Hi there,
Thank you for your feedback. We highly value the opinions of our consumers. ...
Read moreIf you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer CareThe reviewer stated that an incentive was offered for this review
TraceyPerth, WA
- 4 reviews
Love it
Perfect size,heats up quick,cooks evenly and really simple to use,cleans really good,I don't need to use my big oven any more,makes anything you make in a oven,and has a good size cord
Purchased in May 2020 at The Good Guys Physical store for $400.00.
1 comment
Philips S.Philips
Hey Tracey,
Thank you for writing your review. We are very happy to hear that the AirFryer is working so well for you. Do you have any favorite recipes you cook with the AirFryer? If you have any ques...
Find out how Philips Premium Analog Airfryer compares to other Air Fryers
Know better, choose better.
Sarah GrovesGreater Melbourne (Inner), VIC
- 4 reviews
- Premium Compact Analog HD9621/11 (Black)
- Verified purchase
No oil needed
This airfryer has helped me maintain a healthy lifestyle. I have used this air fryer for all types of meals prepared including savoury snacks, fish and chips. It fries the food in approximately 10-20 minutes. Only problem I faced so far is that the drawer can be sometimes hard to shut and and I accidently dropped it because the handle is a bit hard to grip. Can be cleaned easily and can use a second tier for cooking two types of food.
Purchased in October 2019 at Harvey Norman for $299.00.
1 comment
Philips S.Philips
Hi Sarah, thank you for sharing your feedback with us. We are happy to hear you are enjoying cooking with your Philips Airfryer. Honestly, we are also a bit hungry now! Regarding the issue you flagged...
Read more about the drawer of your appliance, please remember to be gentle. It is normal that the drawer is a little hard to shut sometimes but it shouldn’t become excessively difficult. In case you need assistance, please do not hesitate to contact us at this number (1300 363 391), we will be happy to look into it for you. For now, happy cooking! Kind regards, The Philips Australia TeamShaunakSydney, NSW
- 10 reviews
- 3 likes
- Premium XXL Analog HD9630/21 (White)
- Verified purchase
Great Airfryer overall, some room for improvement
Does its job well. The only complaint we have is that the drawer compartment is slightly flimsy and sometimes doesn't close flush to the body.
I find the internals easy to clean, and the overall quality and performance good.
Purchased in June 2020 at Myer.
1 comment
Philips S.Philips
Hi Shauna, thanks for sharing your experience with the HD9630/21. We advise you to contact our product team for assistance with the drawer that isn't closing. You can reach them via 1300 363 391 (Mond...
Read moreay - Friday: 07:00 am - 07:00 pm EST). Our colleagues will gladly assist you! Kind regards, The Philips Australia Team1 week in and having timer issues
Have only purchased 10 days ago and am a little concerned. The machine turns off before the timer has finished. The machine and the timer don't appear to be in sync. For e.g.: The timer may still have 5 mins to go and the machine finishes cooking and all i can hear is the remaining ticking of the timer until it finishes. I am feeling very worried that this could potentially be a safety hazard.
Purchased at Harvey Norman.
3 comments
Philips S.Philips
Hello Cat,
Thank you for taking the time to share your initial impressions of this Airfryer. We can see this isn't quite what you had expected - and to be honest, we hadn't either. We would recommend...
Read more either contacting the store where you've got this Airfryer at, since the purchase was this recent. Alternatively you're also more than welcome to contact us directly on 1300 363 391 (AU) or on 0800 658 224 (NZ).Thank you for your prompt reply. Harvey Norman were fantastic and refunded my purchase amount.
Philips S.Philips
You're welcome, Cat. Glad to hear a solution was to the matter has been found. We hope your next experience with one of our products will be a better one.
Kind regards,
The Philips Australia team
Very satisfied customerSydney, NSW
- 5 reviews
- 1 like
Love this product
This product is simple to operate and makes cleaning after cooking a breeze. I use my air fryer to cook things I would normally use my micro wave and conventional oven for. The difference from using a microwave is how crispy the finished food is as well as the colour the food is left with, just the same as if it was fried only with less fat. Fish and chips are just like buying then from a restaurant. I love that the kitchen is not heated up as it is when using a conventional oven. The Phillips Airfryer XXL can also grill, bake and roast foods i...
Read moren less time then using other appliances. I also purchased a few accessories to help me convert to this cooker rather then use my oven (and extra electricity) such as the silicon muffin cups. It makes great cup cakes in 18 mins. You can download an Airfryer app which gives you step by step instructions for a variety of recipes. The benefits of this product are endless. Cons: My only downside is the size of this product, it takes up a bit of bench space however as it is nearly replacing my oven and microwave for a lot of my cooking it is worth it.Purchased in December 2019 at David Jones.
1 comment
Philips S.Philips
Hi there, thank you taking the time to share your thoughts on Philips Airfryer XXL. We are very glad to hear that you are satisfied with this product's performance and we hope that it keeps delivering...
Read more a great result for many years to come. Should you need any assistance in the future, you can reach our product team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. Kind Regards The Philips Australia TeamDonCentral Highlands and Goldfields, VIC
- 3 reviews
- 1 like
Very good
We use very often our air Fryer. Nearly replace the micro way.
Is a very quick and small oven. Easy to keep clean - just dish washer-
Cook sausage of chicken tenderloin AMAZING. Gold and juicy.
Purchased in April 2019 at JB Hi-Fi Retail Stores for $130.00.
1 comment
Philips S.Philips
Hi there Don,
Thank you for sharing your feedback with us. We're happy to hear your Airfryer has suited your needs, and it has become your new cooking companion. Do feel free to search our website for more delicious recipes!...
Read more Should you need any assistance in the future, feel free to contact us on 1300 363 391 (Mondays to Saturdays: 7:00 am - 7:00 pm EST). Our team is always happy to help! Kind regards, The Philips Australia TeamThe reviewer stated that an incentive was offered for this review
Mirza G.Sydney, NSW
- 2 reviews
- Premium XXL Analog HD9630/21 (White)
- Verified purchase
Made life so easy!!!
Excellent air fryer. It's quick and more imporantly, the increased basket capacity (1.4kg) of this XXL model is an absolute game changer. You can fry so many items at the same time.
Go for it. Greaat buy :D
Purchased in September 2018 at KG Electronic Online store for $320.00.
Find out how Philips Premium Analog Airfryer compares to other Air Fryers
Know better, choose better.
Gurrrr
- 2 reviews
- 2 likes
Very nice
Very satisfied with the product bought this two months back and i l just love it.
I make fries nuggets and chips and love the final product no oil super healthy
Very use to use and clean
Purchased in April 2019 at eBay for $299.00.
1 comment
Philips S.Philips
We're glad to hear this and thanks for sharing! :) We hope that you can use the product for years to come.
Kind regards,
The Philips Australia Team
The reviewer stated that an incentive was offered for this review
MicDaManThe Mallee, VIC
- 12 reviews
- 12 likes
All I can say is EXCELLENT!!!
I can not explain how much I absolutely love these airfryers. We will use it at least once per day and it has a permanent spot on our kitchen bench.
I originally purchase the smaller viva airfryer. Then a digital version, and about 8 months ago purchased the much larger XXL digital version. WOW!!
My wife and I both agree that if any of them packed it in, we would not hesitate in going straight out and buying a new one.
And yes I still own all three.
From nuggets and fish, to snags, steak and chips. Healthy no oil cooking. And does it in half the time. I can't recommend these airfryers enough.
Purchased in November 2018 at Harvey Norman for $459.00.
1 comment
Philips S.Philips
Hello there,
Thank you for sharing your positive review about the Viva Collection AirFryer with us! We are happy to hear that you like the results of the appliance and the you are able to enjoy many...
Read more different snacks with it. Please feel free to reach out to our team on social media (Facebook or Twitter) if you have any questions in the future. We would love to help you out!Sandy
- 3 reviews
- 1 like
Love it best ever buy
Love this air fryer can’t go wrong we cook everything in it also reheat food make good less oily and taste amazing definitely a winner in our house so good
Purchased in January 2018 at Big W for $170.00.
1 comment
Philips S.Philips
Thanks for the kind words, Mathew. :) Good to hear you like your Airfryer! Let us know if there is anything we can assist you with.
Kind regards,
The Philips Australia team
Bee097Sydney, NSW
I use it daily& couldn’t live w/o it. It’s cut my cooking time dramatically. Everything tastes amazing!
The food is so light and fluffy, especially roasted veggies! I love not having to use oil anymore, and being able to start dinner after 5pm without worrying that it’s still going to take hours to cook. Chicken based dishes cook incredibly well in it too, as do breakfasts (poached eggs, hash browns & croissants) and desserts. We made amazing brownies!
It’s also really quick & easy to clean up. Dinner clean up takes 5 minutes thanks to using the airfryer!
Purchased in May 2019 for $329.00.
1 comment
Philips S.Philips
Hi there, thank you so much for your kind words about the airfryer - we couldn't be happier to hear that it's been such a welcome addition to your house for breakfast, dinner and even dessert! Happy c...
Read moreooking! :) Kind Regards, The Philips Australia Teamfaded number dial XXL white viva collection
My family loves our new air fryer. After a month of using it the numbers on the dial analogue faded. I only used a damp cloth in cleaning around the dial and all of the outside part. Has anyone had the same experience? Philips NZ replaced my airfryer. I am considering of bringing it back to the store and getting the digital black colour instead as the same thing might happen if I used the white colour again?
Purchased in March 2019 at Harvey Norman Manukau NZ.
1 comment
Philips S.Philips
Hi Joy,
Thanks for writing this review. It's amazing to read your family loves the AirFryer. That makes us very happy. We're sorry to read the numbers faded. That shouldn't happen. Have you already t...
Read moreried to call our colleagues at 0800 658 224? They'l be able to give you direct assistance with this. You can also reach out to us via Facebook or Twitter (@PhilipsCare), if you prefer.Absolutely in love with this machine
Absolutely in love with this machine. I'm not a fan of spending ages in the kitchen so the fact that i can save time and still make delicious healthy food is fabulous. I love roasting vegetables in it and they come out perfecr each time but really you can cook anything in here! So easy to use and clean too making it a must have! Perfect for families.
Purchased in April 2019.
1 comment
Philips S.Philips
Hi Danielle, we love hearing that you like the device as much as you do! We appreciate you taking the time to share your feedback here. Feel free to ask us any question on this website in case somethi...
Read moreng comes to mind. :-) Kind regards, The Philips Australia TeamFind out how Philips Premium Analog Airfryer compares to other Air Fryers
Know better, choose better.
SarahSydney, NSW
Very convenient and versatile
I love my airfryer! I was a little skeptical because there’s been so much hype around them but I was really impressed. Great tool if you’re cooking for one - you can make your whole dinner in one appliance in about 15 minutes. So versatile - I use mine to cook anything from fish, to toast, to roast vegetables and even kale chips! Love that it requires no oil at all for crispy food. Highly recommend.
Purchased in May 2019.
1 comment
Philips S.Philips
Thanks for the great review, Sarah! We appreciate it. It's very nice to hear that you've been exploring the versatility of the Airfryer, as it's indeed able to do so much more than only fries and snacks. :)
Kind regards,
The Philips Australia Team
Questions & Answers
Jasmineasked
I put 4 mins just wanted to cook the food a bit longer, it stoped without bell sound after only ran for 30 seconds. Is this air fryer can only cook longer than 6 mins?
Jasmine
4 answers
I am facing the same issue sometimes
Philips S.Philips
Hi there,
Thank you for your query. To give you an expert answer on this, we kindly advise that you contact our product specialists directly through the numbers below:
0800 658 224 (NZ) from Monday - Friday: 09:00 am - 09:00 pm and 1300 363 391 (AU) Monday - Friday: 07:00 am - 07:00 pm EST.
Have a wonderful week ahead!
Kind regards,
The Philips Australia Team
Hi, I tried to call the above Aus number at 8:10am this morning but it said the service was closed.
Jenasked
I wanted to ask what is the solution you are giving to the client about the dial or timer wearing off? I would like to hear the solution straight here rather than calling you. If you could give us an answer the sale of this product would be higher rather than not disclosing it to us, we do not have free time to call you just to ask a simple question
1 answer
Philips S.Philips
Hi Jen,
Thank you for raising your concern to us. We understand that you are busy, and wishes to resolve the issue as soon as possible. For us to examine the problem with your Airfryer, we kindly ask that you send us a private message with a picture of your Airfryer's number display, along with a copy of your receipt. We will then, assist further.
Hoping to speak to you soon!
Kind regards,
The Philips Australia Team
Maria D.asked
Hi there I am looking at purchasing this item but has anything been done about the numbers fading issue? From reading the reviews it seems that it happens a lot. I would like to know before purchasing.
Thanks
1 answer
Philips S.Philips
Thanks for your question about our Airfryer, Maria. We're happy to hear you are interested in purchasing this item. To answer your question, we always strive to improve the quality of our products. Generally, we would recommend not using strong cleaning products, especially on the appliance's surface. If you have any questions, please feel free to contact our colleagues directly with these numbers here: 1300 363 391 from Monday - Friday: 07:00 am - 07:00 pm EST (AU) or 0800 658 224 from Monday - Friday: 09:00 am - 09:00 pm (NZ). They'll be happy to help you.
Kind regards,
The Philips Australia Team
Details
Category | Air Fryers | Air Fryers | Air Fryers | Air Fryers |
---|---|---|---|---|
Price (RRP) | $429.00 | $329.00 | $329.00 | $329.00 |
Capacity | 1.4 kg | 0.8 kg | 0.8 kg | 0.8 kg |
Dishwasher Safe Parts | Yes | |||
Timer | No | Yes | Yes | Yes |
Weight | 7.93 kg | 5.3 kg | 5.3 kg | 5.3 kg |
Power | 2,225 W | 1,500 W | 1,425 W | 1,425 W |
Colour / Finish | White | White | Cashmere Grey | Black & silver |
Cord Length | 0.8 m | 0.8 m | 0.8 m | |
Dimensions | 316 x 433 x 322 mm | 276 x 292 x 266 mm | 292 x 266 x 365 mm | 292 x 266 x 365 mm |
Release date | Apr 2011 | Apr 2011 | ||
Discontinuation date | Sept 2019 | Sept 2019 | ||
Manual | Download manual | Download manual | Download manual | Download manual |
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Philips S.Philips
Hello there. Thank you for sharing your experience with the Air fryer. We're happy to hear you are enjoying the experience with this appliance, though it's unfortunate that the coat is peeling off. We...
Read more recommend you to contact our colleagues directly with this number here: 1300 363 391 from Monday - Friday: 09:00 am - 05:00 pm EST (AU) or 0800 658 224 from Monday - Friday: 09:00 am - 05:00 pm EST (NZ). They are happy to help you with this. Kind regards, The Philips Australia Team.