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Philips S7710/26

Philips S7710/26

2.7 from 3 reviews

Very Disappointed

Shaver never completely removed beard or neck stubble. Followed Philips customer service suggestions (except upgrading to series 9000) but have returned shaver and reverted to HQ9190 for much better shave.

Purchased in December 2018.

Performance
Shave Closeness
Wet Shave
Dry Shave
1 comment
Hi Richard, thank you very much for taking the effort to write this review. We regret to hear your recent experience with the S7710 hasn't been a very good one. Hopefully, your HQ9190 will keep on doing a great job for you. If there's ever anything you would like to contact us about you could always reach out to us on Social Media (Facebook or Twitter). Have a nice day. Kind Regards, The Philips Australia Team

Very basic-Lot's of cons

Pros: feels good in the hand, quite ergonomic
3 large cutting heads make a quick shave on all the face
lightweight

Cons: Cutting blades grab when you get close around the chin area

Pro's Awful power cord connector. You can only use supplied AC cord to charge
Takes a long time to charge/Quick to run out
Thumb turns unit on & off if pressed too hard whilst shaving
Quite a large shaver overall, could be smaller
I will dispose of the shaver when the cutters are worn.
I wouldn't buy another one. I may try another model

4 comments
Hi there, Pete, thanks for reviewing the S7710/26. We're happy to hear that the large cutting heads make sure you have a quick shave. The cons on the other hand make us quite sad. Could you please explain what you mean by "cutting blades grab when you get close around the chin area"? We wish you the best in finding another model. Will it be a Philips one? :) Once again, thanks for the review! Kind regards, The Philips Australia TeamThanks for your reply. The cutting will not go deeper than a certain level,then won't cut. Maybe I'd buy a Philips model next but it wouldn't be the base model.regardsThanks for the quick response, Pete. We'd like to refer you to our customer service team for them to see if there's any way to improve your experience with the appliance. You can reach out to them on 1300 363 931. Good luck finding a new model! :) If you need assistance in this search, you can get in touch with our social media team on Facebook or Twitter. They're available 24/7 and would be happy to assist. Kind regards, The Philips Australia Team.

Improved it is.

After 40 years with Philips with several departures to Braun and Remington this latest from the Dutch is the best yet.
Easy to clean, once you can decipher the cartoon manual.
Easy to charge and what's more it seems to hold its' charge for weeks.
The multi directional head is great for loose neck skin and it is as good as its' advertising guff giving me a smooth close shave.
Further there is NO skin irritation and the trim attachment (subject to reference to the cartoon manual for attachment) is effective and easy to clean.

Purchased from The Good Guys through the web (eBay) the price was 10% better than the Shaver shop.
The down side is the poor response from Philips re: issues with warranty activation i.e no response despite several emails. Their website does not recognise the barcode nor the model number.

1 comment
Hey Chuck, first of all. Thank you for taking the time to write this amazingly flattering review. We’re glad that we’re able to give you the quality that we envision for our customers. :) However, we‘re only satisfied when our customers are completely happy. So it is unfortunate to hear that the registration progress is not going as smoothly as we would’ve hoped. We’d recommend contacting our call center about this. If you’re located in Australia this would be the number to call: 1300 363 391 and if you’re based in New Zealand you could dial this one: 0800 658 224 If you prefer to contact us through social media about this you’d be more than welcome to do so and we will happily look into what’s happening and how we could assist you best from here on. Kind regards, The Philips Australia Team

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Details

Philips S7710/26
CategoryMen's Electric Shavers
Price (RRP)$449.95

Visit official website
  • GTIN13: 8710103734277

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