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Philips Airfryer Premium Compact Analog HD9621/11 (Black) has been discontinued. See all Philips Air Fryers.
Philips Airfryer Premium Compact Analog HD9621/11 (Black)
LynPerth, WA
- 11 reviews
- 5 likes
- Premium Compact Analog HD9621/11 (Black)
- Verified purchase
Great but won’t but Philips again
Great time saver, better results than cooking in the oven, super simple to use and clean. Anything that you cook in a regular oven can be done faster and usually better in the air fryer.
Expensive appliance compared to others on the market.
I would recommend airfryers BUT I wouldn’t buy Philips again based on price and after sales service.
3 comments
I’ve been round that loop with your public offer to help but then I’ve just been bounced around Phililips call centres with no attempt to resolve. The resolution for me is to not buy Philips products.
Philips S.Philips
Thanks for your reply, Lyn. We're sorry to hear about this, as this was never our aim. Please know that if you have any questions or you want to speak to one of our representatives directly, you can g...
Read moreive us a call on 1300 363 391 (Mondays to Saturdays: 7:00 am - 7:00 pm EST). We're always here and ready to help. Kind regards,
Emily
- 4 reviews
- 6 likes
Not too bad
Bought this Airfryer last year , all good only concern it is hard to clean the net . hopefully it will updated later on.
Now using it to cook meat and vege like a small oven. save electricity and all washing . whole family like it so much!
Recommend to small family,
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DeePerth
- 4 reviews
Good machine
Sleak stylish looking air fryer that fits enough chips for a family of 4. Lots of room, healthy option for cooking. Quick to cook the food. Use this matching every day. Would be lost without it. No problems with it what so ever. Would recommend to all. And would stick with this brand
1 comment
Philips S.Philips
Hi Dee, thank you for writing this review. It's great to hear it's matching your expectations and you love it so much. If there's anything we could improve then we hope to hear. Kind Regards, The Philips Australia Team.
Find out how Philips Airfryer Premium Compact Analog HD9621/11 (Black) compares to other Air Fryers
Know better, choose better.
suzyq48Sydney, NSW
- 2 reviews
ok for quick cooking
I am satisfied with some of the cooking it does . I have to do it in batches the machine is ok for cleaning eg the basket & bottom half & storage, but how can I clean the element & fan on the top part. I can not get my hand in for that .
5 comments
Philips S.Philips
Thanks for the review. Suzy! Good to hear you're satisfied with your Airfryer. :-) We're assuming that you're having a hard time cleaning the heating element. To clean this part, you can use a soft to...
Read more medium bristle brush to remove the food that's stuck. Please, don't use a steel wire or a hard bristle brush, as this might damage the coating on the heating element. Hope this helps! Kind regards, The Philips Australia Team
thank you for the reply, I do clean the element with a soft cloth when it is warm but my problem is the fan underneath the element & the surrounding parts I can not get to clean, may I send you a picture please.
Philips S.Philips
Hi Suzy,
of course you can send us a picture. :) We will send you a private message here on Product Review and then you can attach it for us. Alternatively, you can contact our Customer Service line ...
Funky pigPerth
- 4 reviews
- 2 likes
Great product
Good product easy to use no fat or oil fast to use easy to clean can cook most things frozen products great can make many dish’s bake portable stylish take any where popular well trusted brand good accessories reliable compact good warranty good customer support seen on tv looks good
1 comment
Philips S.Philips
Sounds like you're a fan! Thank you for taking the time to point out your enthusiasm here, that's much appreciated. If you're ever looking for some inspiration, have a look on our recipe page here: ht...
Read moretps://www.philips.com.au/c-m-ho/airfryer/recipes. Enjoy!
Lance & Claudia Sterling
- 9 reviews
- 9 likes
Does a reasonable job
I have persevered with this appliance for several months. If you are not fussy and near enough will do you will like this appliance. But if you are fussy you will find you produce a better product from a normal fan forced oven or deep fryer. Best results for chips is to purchase the 1kg pack of frozen standard sized chips, place half the pack in a large bowl, sprinkle over about a tbs of oil, shake well, and put them on for 25 minutes at 200 degrees. Roast potatoes come out soft and dry at any setting. Just don't ever fool yourself into belie...
Read moreving this appliance will do chips and roast vegetables as good as the traditional methods. There is a difference. People who post rave reviews like the convenience and using less oil. But I cook frozen fish taking exactly the same time in a conventional fan forced oven (22 minutes), and my roast potatoes in the oven are crisp on the outside and moist and fluffy inside. This is something I can't ever achieve in this appliance. So for the sake of convenience it is O K, but just another appliance to clutter our kitchen to cook chips when the grandkids come over.2 comments
Philips S.Philips
Hi there,
We appreciate your honest feedback. We would have loved to hear you were more satisfied of course, but thanks a lot sharing your thoughts. Let us know if there is anything you'd like to ask us. ...
Read more Kind regards, The Philips Australia
I wish I had read the Choice report prior to purchasing. Even the grandkids can tell the difference between the Philips roaster and deep fried chips. They are differed and dryer. This product will hel...
Read morep a busy mum desperate to get a quick meal on the table for a not too fussy family.Questions & Answers
Nurasked
Hi, my son cooked fatty steak in the fryer and the fats burned and stuck on the basket. My kids used harsh sponge to clean it and removed the black coating. Where can I replace the frying basket.
3 answers
I am not sure but I think if you call Phillips customer service center to ask then they will tell you where you can buy new basket
Thanks Jenny
Philips S.Philips
Hi Nur, thanks for reaching out here. What a pity to hear the coating of your Airfryer pan got damaged. As Jenny already mentioned, we indeed recommend reaching out by phone for support. You can call us on 1300 363 391.
Kind regards,
The Philips Australia Team
brooklansasked
Hi. Can I use a little olive oil, or other true oils, in place of spray. I’m cautious about spray oils. Cheers
1 answer
Philips S.Philips
Hi there, thanks for asking this. It is possible to use any kind of oil which is suitable for grilling, baking, roasting or frying. However, we do recommend to be aware of cold-pressed oil, because this is not suitable. This type of oil can burn at high temperatures.
If you have any other questions, please feel free to reach out to us on one our social media channels (Facebook and/or Twitter @PhilipsCare) or by phone (AU 1300 363 391, NZ 0800 658 224).
Kind regards,
The Philips Australia Team
Butterflyasked
How many lbs, Liters or quarts is this air fryer?
1 answer
Philips S.Philips
Hi there, thanks for your question and interest in the Airfryer! We looked the information up for you, and the capacity is 0.8kg. We hope this answers your question and please feel free to let us know if anything else comes to mind. :-)
Kind regards,
The Philips Australia Team
Details
| Category | Air Fryers |
|---|---|
| Price (RRP) | $329.00 |
| Capacity | 0.8 kg |
| Timer | Yes |
| Weight | 5.3 kg |
| Power | 1,425 W |
| Colour / Finish | Black & silver |
| Cord Length | 0.8 m |
| Dimensions | 292 x 266 x 365 mm |
| Release date | Apr 2011 |
| Discontinuation date | Sept 2019 |
| Manual | Download manual |
- GTIN13: 8710103765349
- MPN: HD9621-11 and HD9621/11
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So happy we took the plunge
Super fast and super even cooking.
Love..Love..LOVE it..
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4.4(145)
So happy we took the plunge
Super fast and super even cooking.
Love..Love..LOVE it..
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Philips S.Philips
Hi Lyn. Thank you for taking the time to write down your experience with the Airfryer. We're glad to hear you've been enjoying using it, however we do regret hearing you've had a negative experience w...
Read moreith our after sales service. Please know we're here to help, and if there's still anything we can do for you, we hope to hear from you. You can find us on Facebook, Twitter (@PhilipsCare), or via any of the options on our contact page: https://bit.ly/2PZHOcQ. Kind regards, The Philips Australia Team.