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Philips Viva Collection Air Fryer

So good my whole family has one now

We bought this air fryer cause my husbands parents have one and it’s amazing! It cooks everything to perfection! We started cooking just chips.. but now we cook fish.. sausages.. steaks.. just about anything you can cook in it we do! It’s awesome! So good now my whole family has one too! Highly recommend

Date PurchasedApr 2018
1 comment
Hi Nat, Thanks for taking the time to write this review. Great to hear you're enjoying the Airfryer and trying more and more dishes with it! Did you know we also have lots of recipes online? You can find them on this site: https://philips.to/2Bap8gZ. You'll definitely impress your family with these. ;-) Happy cooking! The Philips Australia Team

Love it!

This is a terrific addition to our home. It's a much better option than starting our huge oven for a few items. Its clean quick, healthy and energy efficient.
It is a product that we rave about to everyone proudly. It's a bonus that its also a very healthy alternative.

Date PurchasedMay 2016
Hi Suz. Thank you for your positive words about the Airfryer, they are very much appreciated! Not only that you have taken the time to share them here, but that you're sharing them with your friends and family as well is the highest compliment for us. :-) If you're in need of some inspiration what to cook next, you might find our Airfryer App useful. It's full of recipes and tips your can use, and you can find it in both the Play Store and App Store. Kind regards, The Philips Australia Team.Thank you. I did find the app helpful For ideas as well as a few Facebook groups. Hi Suz. We are glad to hear that you find them helpful too. Please feel free to reach out to us if you ever have a question or remark. You can contact us here or through one of our social media channels (Facebook, or Twitter). For now we wish you a great week. Kind regards, The Philips Australia Team

Just amazingly cheap and healthy

I can cook just about anything with this appliance. It doesnt require any oil and food can be prepared within just a few minutes. Never had a problem buying it either. Can upgrade this appliance when you can and is easy to clean up after. Never went back to the frying pan after this.

Date PurchasedFeb 2018
1 comment
Hi there, Andre. Sounds like you're a great fan of the Airfryer. That makes us very proud! Did you know we have a cool app with recipes? It's called the Nutri U app. It's an interactive app where you can share your own recipes, and read recipes created by other people. Try it out! You will like it ;) Kind regards, The Philips Australia team

Great but won’t but Philips again

Great time saver, better results than cooking in the oven, super simple to use and clean. Anything that you cook in a regular oven can be done faster and usually better in the air fryer.
Expensive appliance compared to others on the market.
I would recommend airfryers BUT I wouldn’t buy Philips again based on price and after sales service.

Date PurchasedApr 2017
Hi Lyn. Thank you for taking the time to write down your experience with the Airfryer. We're glad to hear you've been enjoying using it, however we do regret hearing you've had a negative experience with our after sales service. Please know we're here to help, and if there's still anything we can do for you, we hope to hear from you. You can find us on Facebook, Twitter (@PhilipsCare), or via any of the options on our contact page: https://bit.ly/2PZHOcQ. Kind regards, The Philips Australia Team.I’ve been round that loop with your public offer to help but then I’ve just been bounced around Phililips call centres with no attempt to resolve. The resolution for me is to not buy Philips products.Thanks for your reply, Lyn. We're sorry to hear about this, as this was never our aim. Please know that if you have any questions or you want to speak to one of our representatives directly, you can give us a call on 1300 363 391 (Mondays to Saturdays: 7:00 am - 7:00 pm EST). We're always here and ready to help. Kind regards, The Philips Australia Team

The Best Oven Ever!

This product is absolutely the best oven I have ever used. The Airfryer is awesome at cooking French fries perfectly but I love how you can put a piece of steak in and 11mins later it is cooked to perfection. The oven is easy to clean compared to the cheap knockoff branded Airfryers.

Date PurchasedFeb 2018
1 comment
Hi Joel, we appreciate you sharing your thoughts and experiences, and we're happy to hear you like it that much! Thanks for your review. :-) Kind regards, The Philips Australia Team

Amazing little device!

Just started using this model of Air Fryer, and I have to say I'm extremely impressed. It cooks so quickly and you can even hear the food inside starting to cook as soon as you press start. Tasty smells start to waft through the house not long after.
So far we've cooked crumbed raw chicken tenders, frozen crumbed chicken breast and fish fillets, frozen packet hash browns & roasted potatoes. All came out perfect!
The best function is the tray. Normally in the oven, these foods would just sit in their oils and become soggy, but this just stores all that unnecessary stuff underneath, and then just easily wipe down the non-stick bucket afterwards.
We're looking forward to trying more things out.

Date PurchasedDec 2018
1 comment
Hi Corey, it sounds like you've found a great new kitchen companion in the Viva Collection Airfryer. We're happy to hear that you're so keen on the device. Thank you for sharing your review here. We wish you a wonderful week. Kind regards, The Philips Australia Team

Great machine

It is great idea to buy this beautiful fancy air fryer. Especially for family who got some kids is able to use so easy for cooking such as chips, deep fried chicken and dumplings.
Only 20 min is required to cook completely. Little different texture compare to a oil fryer.

Date PurchasedSep 2018
1 comment
Hi there, Sun, Many thanks for writing these kind words about your Airfryer. :) It sure sounds like you and your family are eating some tasty meals! :) Enjoy your dishes, and happy frying! Kind regards, The Philips Australia Team

Love it

I love this airfryer I just wish I had of purchased the bigger one. Only because the bigger one has levels so you can cook multiple types of food at once. I’ll probably upgrade soon. Very easy to use. Cooks like an oven without having to heat up a big oven. Quick and easy. Easy clean up. Highly recommend

Date PurchasedSep 2018
1 comment
Hi Sarah, Thanks for recommending the Airfryer! Your opinion is very valuable, and we appreciate the fact you've taken time to share this here. Happy frying! Kind regards, The Philips Australia Team

Starwhite model - best thing since sliced bread

Have now owned and used it for 12 months and is the ideal size for a Darby and Joan couple like ourselves. With the addition of the optional platform insert, will cook a complete meal for two, so we have hardly used our oven or microwave griller in the past year. Meat, chips and almost everything else you can cook in the oven emerges perfectly cooked.
If we have any concerns, it does have a limited capacity, but is adequate for our needs for we rarely entertain any more. Also, the temperature parameter only allows 200C and the timer 30 minutes, so sometimes you have to adjust your cooking strategies.
One feature we particularly like is that you can slip it into the dishwasher after use and it emerges like brand new Would like to give it 5 stars (maybe even 6) but this page seems to have the rating feature disabled after the third star.

Date PurchasedAug 2017
Hi there, Alec. We're glad to see you and your family like your Airfryer. It's great to hear it has been able to provide you with some healthy meals, while being easy to use. Many thanks for sharing this here, we appreciate your opinion! Happy frying. ;) Kind regards, The Philips Australia TeamDisappointingly though, as it approaches its second birthday, we find that the coating on the main basket is shedding. Although this does not appear to affect its functionality, its annoying to have to fish pieces of black lining out of your mealWe can definitely understand that, Alec! Please do contact us on 1300 363 391, or through http://philips.com/support/. We'd certainly like to see what we can do. Kind regards, The Philips Australia Team

Very good

My sister got this as a gift while purchasing one for herself,I have used it only couple of times as,it's bit bulky and I dont like getting it out and putting it back all the time because of this I end up using my oven more than this.But it fries the food perfectly without much oil.

Date PurchasedDec 2015
1 comment
Hello there, thanks for sharing your review here. We are glad to hear that you like the performance of the AirFryer. Great for parties or preparing some crispy snacks without oil. Enjoy your new AirFryer! Kind regards, The Philips Australia Team

Cooks well but maintenance is hard

This cooks really well with very less oil. It holds a full chicken. Maintenance is high on this. Every now and then I have to have to clean the coils properly otherwise there will be a lot of smoke. The scrubber to clean the tray and basket need to be non scratchy otherwise the non stick coating will go off.

Date PurchasedDec 2016
1 comment
Hi Navin, Thank you for taking the time to share this valuable feedback here. Regarding the cleaning, here is a link to some more cleaning tips: https://www.philips.com.au/c-m-ho/airfryer/tips-tricks. Perhaps they can be of use. Happy frying! Kind regards, The Philips Australia Team.

Best kitchen appliance every.

We have one of the first ones that came out and we are still using it. We even have a spare one for when the other one dies? If you buy takeaway fish and chips put them in and just see the excess oil that you would normally eat it's frightening. Every home should have one. .

Date PurchasedJul 2014
Hi Byll, Thanks for sharing your positive experiences with the Airfryer here. We're so glad to hear you've been enjoying the Airfryer so much that you even got a second one. Happy frying! Kind regards, The Philips Australia Team.It's the best product that we have in our kitchen. We have talked friends to buy one also. We have a son who is a chef and he says that it is so good to cook steaks in. Keep up the good work.Hi Byll. Wow, those are some wonderful compliments! Thank you so much for sharing. :-) Kind regards, The Philips Australia Team.

Love it

The food always come out so crispy and still juicy as needed. We cook wedges, potato gems, meat balls, chicken schnitzel and many more .the cleaning process is really nice and easy. Couldn't be happier with out air fryer and can't see yourself going back to deepfryin our food.love love it

Date PurchasedJan 2017
1 comment
Hi there, Julie. Hmm, it sure sounds like you're cooking some pretty tasty dishes! We're glad to hear you're so happy with your AirFryer. Thanks for sharing this here, and all the best! Kind regards, The Philips Australia Team

This is an exelent air fryer

We've been using this air fryer for many many months now and love how simple it is. Cooking time in the book is wrong and takes a little more time than specified but works still good. Saves on fat and oil and makes eating much more healty and tast just as good as take out food

Date PurchasedApr 2017
1 comment
Hi Jerrie, we're pleased to hear you've been happy with the AirFryer. Thank you for sharing your experiences here and enjoy your healthy low-fat meals! Kind regards, The Philips Australia Team

Excellent air fryer

The quality of the food cooked by this unit is excellent and it is straight forward to clean, we usually use it to cook marinated meat and this air fryer really delivers. Phillips has has been known to me as a audio_visual specialist from many years back, never thought that they would make an air fryer and did a great job making it. Thanks Phillips.

Date PurchasedSep 2016
1 comment
Hi Merc, Thanks for writing a review about your Airfyer. We're delighted to hear you're Airfryer has provided you with some tasty and healthy meals. And, you're welcome! We're more than happy to. ;) Kind regards, The Philips Australia Team

Pretty good

I’m pretty satisfied as i use it often and had for over a year. Paid $199 Good guys. I usually put baking paper in the baking dish $34.95 which I purchased over a year ago. I never use oil and magically all the oils (from the food) drips into the paper. Very healthy. It doesn’t take very long to cool either and I usually just leave the setting on the highest 200. I even bake my bread to make toast just to have more counter space. Goodbye toaster.

Date PurchasedMay 2017
1 comment
Hi Kate, Thanks for sharing these kind words! Good to hear the Airfryer has helped you cook some healthy dishes. Happy frying! Kind regards, The Philips Australia Team

great product

i found air fryer from Philips an amazing product for everyday healthy diet. the cooking is very quick and less time consuming for every thing to prepare. you can get favorite food without using alot of oil and putting your self while frying in oil on the cook top. highly recommend this product for food lovers.

Date PurchasedFeb 2018
1 comment
Hey there, Aamir. Thanks for letting us know you love your Airfryer. We're happy to hear it has been helping you to eat healthy on a daily basis. Thanks for recommending, and happy frying! Kind regards, The Philips Australia Team

This is perfect

This product is amazing my dad isn’t a big fan of oily food but with the air fryer his in love with it he make all his favourite food with out the fatty oil it’s so quick and easy halfs the time off preparation very little mess and super easy to clean I would highly recommend this item

Date PurchasedSep 2018
1 comment
Hello Daniel, thanks for letting us know that you and your dad are now fans of our AirFryers. We can definitely imagine why he likes it now that he tried it out. ;) Do let us know if you ever got any questions in the future. Our team would love to help you further. Kind regards, The Philips Australia Team

Perfect low fat cooking

I am totally satisfied with my Phillips Airfryer my husband loves chips & this is a healthy way for him to have them He also cooks hash browns spring rolls chiko rolls pies & sausage rolls in it As I am a shift worker it is very convenient for quick snacks Airfryer is very easy to clean

Date PurchasedJul 2016
1 comment
Hello Floleen, We are happy to know that our AirFryer has been such a supporting appliance in your daily routine. The snacks you prepared with it sound very nice too. Our team wishes you and your husband many more enjoyable moments with the Airfryer! Kind regards, The Philips Australia Team

Amazing taste and quick cooking time

Amazing product, quick cooking time very minimal fat left in food, cooked all foods properly very well love this product was really easy to prepare baby foods as well

Was a great product until my 12 year old brother burnt a whole I'm the side because he didn't want to move it of the stove

Date PurchasedMar 2016
1 comment
Hello Brianna, Thank you for your kind words. We are happy to know that you like our Viva Collection AirFryer, and that you were able to prepare different kinds of food in it. Please know that you can reach out to our customer service team if you are facing any issue with your appliance. You can contact us on: Australia: 1300 363 391 Mondays to Saturdays: 7:00 am - 7:00 pm EST New Zealand: 0800 658 224 Mondays to Saturdays: 9:00 am - 9:00 pm EST Kind regards, The Philips Australia Team

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Questions & Answers

Is it OK to cook small portions with a fryer this size on occasion?
No answers

I have a Phillips 9622 viva collection air fryer the fan quits running with 3minutes left on timer, is that normal?
3 answers
I think that you may not be setting the timer correctly. It will always warm up for about 3 minutes so, I wonder if that's the issue. Definitely give them a call as they are very helpful with customer service.Hey Ronald, Thanks for sharing your experience with us on here. We can see this raises a couple of questions, and therefore we'd like to invite you to give us a call. We'd gladly discuss this matter further. :) You can reach us on 1300 363 391 (AU) or on 0800 658 224 (NZ). Kind regards, The Philips Australia TeamNo haha I had this struggle upon first purchasing, No need to worry at all. You will need to adjust the timer according to the charts provided on the airfryer specifying what the required cooking time is. The Usual time is approx 15-18 mins so I suggest turning it abit more hehe Have fun with the airfryer I guess... you wont feel bad cooking without oil

have a brand newHD9621, Christmas gift. Cannot remove the basket , no matter how hard we press on button when trying to ift out. Any ideas?
4 answers
We just pushed the button in, and then lift up. If that’s not working, the mechanism in yours might be faulty.I think your product is faulty if the button doesn't release the basketThanks! Reaching that conclusion also:)

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