Will never recommend Philips to anyone
Complaint Reference: Philips Consumer Care [ ref:_00Dw0Cp29._5002X2hxmMK:ref ]
My Cooker HD2145/72 is faulty and still under warranty.Philips have been notified back in January 2020 and there has been no resolution yet. I sent them everything that they requested but doesn't look like they care.Terrible customer service.I am never going to buy another Philips product, nor recommend it to anyone. I am surely going to take this up with ACCC, because this is beyond joke!!!
The product is faulty and customer centre is not helpful
I purchased all-in-one cooker and after few months, the inner lid cover came off. I raised warranty service and they replaced it. But after the service, the pressure cooking is not working at all. When I use the pressure cooking for rice, the steam came out and it makes so weird noise. I was so scared and I reported to philips customer centre and all they were saying is inner lid rubber sealing was faulty - are you serious?
They sent me the new rubber seal and I tried and the same thing happened again. Now they want me to waste my time again to take it to the warranty service centre.
I don't believe philips products anymore and I am not purchasing any more philips products.
- Verified customer
Productreview helped me to get the cashback
I purchased the Airfryer on December 18 and submitted the cashback claim right away. I provided all the information that was needed at the time. Three months later when nothing happened, I contacted the customer service asking about the progress and was told that I was contacted via email (which I didn't) and now the cashback offer is closed!!
After I submitted this the above-mentioned review, Philips contacted me again and decided to reconsider my request. The cashback was paid a couple of days after that.
Thanks to Product Review website!!
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