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PhoneBot

Reviews

4.1

98 reviews
5
(70)
4
(4)
3
(3)
2
(2)
1
(19)
  • Customer Service
    4.0 (37)
  • Job Satisfaction
    3.9 (19)
  • Product Quality
    4.1 (53)
  • Return Claim MadeYes (9) · No (42)
  • Shipping
    4.4 (26)
  • Warranty Claim MadeYes (10) · No (40)
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Lloyd S.

Lloyd S.South East Queensland, QLD

Samsung S8 great condition

published

Phone arrived fairly quickly and is in as new condition & working well.
Easy site to use & experience was hassle free - many thanks!

Oh . . and the price was very good and a has a 6 month warranty

1 comment
PhoneBot
Adam Z.PhoneBot

Thanks heaps for your feedback

KTee

KTeeSouth East Queensland, QLD

Top Product & Customer Service

published

Purchased an iPhone refurbished. Excellent phone! Had problems choosing so spoke directly by phone, they fell over backwards trying to hel. In the end purchased and I'm so happy with this phone and the extra warranty.

Massive disappointment

published
2 comments
PhoneBot
Adam Z.PhoneBot
Kevin S.
Kevin S.

well If "A grade" phones come with a brand new battery (according to your own website) I don't understand why mine came with an old battery. anyways, I appreciate the time for an answer and the fast refund.Still disappointed. cheers

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Jase

Jase

  • 2 reviews
  • 4 likes

As described mint Samsung Galaxy Watch LTE!

published

Adam over at PhoneBot is running a class online business setup sms updates, tracking, support you name it they have it. The Samsung Galaxy Watch LTE I purchased is as new at a fraction of the price. Can't recommend them enough!

5 comments
PhoneBot
Adam Z.PhoneBot

Have a good one Jase

Jase
Jase

Hey Adam, I'm After an S10 Plus SM-G9750 International version if you get a hold of some let me know.

PhoneBot
Adam Z.PhoneBot

Ok no worries. 128gb or 512gb?

Purchased through Catch

published

Purchased iPhone 6 refurbished A grade through catch, easy process.
Phone had a few marks and scratches but was okay. Was a Christmas gift for my child. She didn’t mention for months that it was glitchy and has some functional problems (likely she didn’t want to seem ungrateful), which were there from the start. When I contacted Phonebot they were ultra unhelpful. Would never purchase through them again.

1 comment
PhoneBot
Adam Z.PhoneBot

Good customer service

published

Easy ordering, honest and not a rip off. It was referred to me by 2 friends of mine and the service is excellent. I ordered a ‘like new iPhone XR” and was sent a brand new one for the same price. Thank you guys I will definitely be telling all my family and friends.

1 comment
PhoneBot
Adam Z.PhoneBot

Awesome enjoy your new device

mark p.

mark p.Greater Melbourne (Outer), VIC

Great purchase

published

After a slight hiccup with a returned iphone the new phone was quickly dispatched and received within two days. Thanks to Adam for his professional service and the new purchase is great!

1 comment
PhoneBot
Adam Z.PhoneBot

Thanks Mark. Much appreciated

Carsten

Carsten

  • 2 reviews

Great service and great prices

published

The phonebot store in Reservoir has a good selection of phones and tablets. The prices for the refurbished devices and accessories are very competitive.
The staff are very helpful, friendly and knowledgeable.
The refurbished IPhone 7, IPhone 6s and an older Ipad are working great. I can recommend this store.

1 comment
PhoneBot
Adam Z.PhoneBot

Thanks heaps

Robert

RobertEvatt 2617, ACT

  • 2 reviews

iPhone 7 plus 128Gb refurbished

published
1 comment
PhoneBot
Adam Z.PhoneBot

Thanks mate

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Daddydaycare

DaddydaycareGreater Melbourne (Metropolitan), VIC

Sold me a Japanese iphone 8 but at least it has actual applecare warranty

published
1 comment
PhoneBot
Adam Z.PhoneBot

Excellent value, quality new Samsung s9+

published

The physical store matches the online stock and the guy working in reservoir was efficient and knowledgeable. Threw in a free glass screen protector and upgraded the case to one worth $70. 12 months warranty. Near new phone, NOT REFURBISHED! So pleased! Thank you!!

1 comment
PhoneBot
Adam Z.PhoneBot

Thanks heaps for your feedback :)
Hope to see you again

PaulS

PaulSSouth East Queensland, QLD

  • 56 reviews

Good phone. Good service (so far). Good price.

published

I have just got my Galaxy S9+ and I'm very happy, and saved a few hundred dollars on a new phone too. The phone was in excellent condition with only a few wear marks on the fingerprint reader which is to be expected. An LED case was added for free and this was an unexpected bonus. So far the phone is performing perfectly. The true mark of a good business is how they handle problems if they arise. I can't comment on that as I haven't had any probs yet. I would never buy a phone new now. Very happy with the overall deal.

1 comment
PhoneBot
Adam Z.PhoneBot

Thanks for your positive feedback Paul. Much appreciated

Faraz Khan

Faraz KhanGreater Melbourne (Outer), VIC

Finally...a happy customer!

published
1 comment
PhoneBot
Adam Z.PhoneBot

Hi Faraz
Were dealing with fastway on our end but you came in store and we gave you a pixel 3 instead for a very reasonable price difference.

iPhone 7 red 128gb refurbished

published

having been burnt before through eBay (not phone bot) we decided to order this iPhone 7, it arrived promptly and was well packaged. The phone was in excellent condition as described online, after thorough testing (being the sceptics that we are) the phone was found to be in excellent condition with our battery test in particular coming back with top results. The case that came with it was of better than expected quality and all extras were new, which we also didn't expect.
Thank you Phonebot we are very happy with our purchase from you and will happily shop with you again,
Well done!

1 comment
PhoneBot
Adam Z.PhoneBot

Thanks for your positive feedback. Much appreciated.

Unhappy costumer

Unhappy costumerGreater Melbourne (Metropolitan), VIC

Thieves

published

I ordered a iPhone 7 online and it arrived faulty. I sent it back (15 $ delivery) and got a notification from the post that it had been delivered. Since then I haven’t got a new phone and they’re not answering my multiple emails and phone calls. But they still have my phone and my 400$! NEVER ORDER ANYTHING FROM THEM YOU’RE JUST GONNA LOSE YOUR MONEY!!!

1 comment
PhoneBot
Adam Z.PhoneBot
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peeved1

peeved1Perth, WA

  • 23 reviews

Excellent

published

I contacted PhoneBot asking for a certain type of iphone and they delivered, am so very happy with my purchase will recommend them to friends and family who need new phones. 10/10 Cheers Guys :)

1 comment
PhoneBot
Adam Z.PhoneBot

Thanks heaps
Regards
Adam
Www.phonebot.com.au

Tim

TimGreater Melbourne (Metropolitan), VIC

They sold me stolen phone

published

They sold me a Note 8 that was blocked because it was reported as Lost of Stolen to Optus. One month after the day it got blocked by Optus, they sold the phone to me and told me the phone is grade A. At the time of sale, the phone was considered as stolen and the act of selling the phone mainly for the benefit of Phonebot is considered illegal. It was a pain to get my money back and the gentleman whom I believe to be the owner did show a unpleasant attitude. Highly recommend people to avoid this place. Be careful!

1 comment
PhoneBot
Adam Z.PhoneBot
MTH

MTHFar North Queensland, QLD

Thanks PhoneBot

published

i bought a refurbished iPhone 6s plus from PhoneBot. it has been a great experience shopping on their online portal. the support team is very cooperative and friendly. best of all i got a great phone and really happy with my purchase. thanks Phonebot!

1 comment
PhoneBot
Adam Z.PhoneBot

Thanks

Great staff best prices

published

Bought a refurbished phone from here. Staff was kind and genuine, first getting the phone I was searching for to the store near me, and later after purchasing they helped me with an issue regarding the phone protector.
Had a great experience, very professional and best prices.
Highly recommended!

1 comment
PhoneBot
Adam Z.PhoneBot

Thanks

True gentlemen

published

Wow, these guys have fixed my iPhone 6 three times in two weeks, each time with a smile, communicating well, giving me discounts and even replacing a screen that was cracked for free when I disputed it. Their prices are lower than local competition, their service is human, they are classic gentlemen, and I cannot recommend this place highly enough. Thank you Farouk and service for your kindness, I won’t forget you.

1 comment
PhoneBot
Adam Z.PhoneBot
See all PhoneBot reviews

Questions & Answers

Matt

Mattasked

PhoneBot

Can I pick up a purchase rather than have it delivered?

No answers
Jon

Jonasked

PhoneBot

Do A grade listed phones come with a bew battery ? Looking at a iphone 6 plus on your website.
cheers
Jon

No answers
Natalie

Natalieasked

PhoneBot

How long does it usually take for delivery to far north coast NSW. I would like to buy one today.

1 answer
PhoneBot
Adam Z.PhoneBot

Hi Natalie
We ship using Australia post or toll priority. If you place an order today for far north coast of NSW, your most likely to get it sometime next week around Wednesday or Thursday latest

Get an answer from our members and PhoneBot representatives

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