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Pickles Auctions

Pickles Auctions

1.9 from 355 reviews

Reviews

1.7

72 reviews
5
(9)
4
(1)
3
(4)
2
(6)
1
(52)
  • Product Quality
    2.0 (50)
  • Return Claim MadeYes · No (72)
  • Shipping
    1.0 (8)
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Paul A.

Paul A.Perth, WA

Water damaged car purchase

published
Product Quality
Return Claim MadeNo
Chris Kozy

Chris KozySouth East Queensland, QLD

  • 7 reviews
  • 1 like

Awful ripoff scam, do not risk your money unless you like trouble

published

Priced my car at $28k and told me all kinds of nonsense how hard it will be to sell. I've listed it on gumtree for 39900k and it sold the first weekend for 37500!!!
Can not be trusted. Read the reviews. Stay away from pickles and manheim, scammers.

Product Quality
Shipping
Return Claim MadeNo
1 comment
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Trevor hallam

Trevor hallamCentral West, QLD

Waste of time

published

Won 2 items at pickles. they took money out of my account rang the next day told my wife items have been stolen. Turned out they had been reprocessed. Will not use pickles ever again

Return Claim MadeNo
2 comments
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Trevor hallam
Trevor hallam
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jimm

jimmMetropolitan Adelaide, SA

  • 3 reviews

Don't expect bargains

published

I've registered as a bidder quite a few times for government, council online auctions, the process is painless and professional.
However only camrys,evokes and craptivas seem to get passed in ( don't reach reserve ) and or sell just under market value.
Everything else like 4wds, rav4s, Calais,etc etc, always go 30 to 70 percent above market value..
I just shake my head at buyers paying nearly the same price for a 5 year old car that they could get brand new or way lower at car sales.
Maybe it's an auction physiological rage thing that gets people to pay these prices.
I wouldn't recommend non government auctions as it would be a great place to get rid of an lemon without any blow back.

Product Quality
Return Claim MadeNo
1 comment
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paul lawson

paul lawsonGreater Melbourne (Outer), VIC

  • 3 reviews

My Pickles Experience

published

I have purchased three vehicles from Sunshine. Other than them misplacing one of them for 45 minutes, my experience has been very good. All of them saved me about 20% against Dealer prices. I have purchased from other auction houses but the selection at Pickles is far superior.

Product Quality
Return Claim MadeNo
1 comment
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Jamie

JamieHobart, TAS

  • 5 reviews
  • 4 likes

DO NOT BUY FROM PICKLES

published

Unfortunately buying this fixed price car from you was a very bad move. In the past month I have had the run around. Not only does it require cosmetic repairs ($4000 worth) (which I was fine with at the time) . But it turns out the car requires a clutch replacement ($2800) and there is a large oil leak from the timing covers ($1800) as well as the alternator requiring replacement a further ($800).

I would find it rather difficult to recommend Pickles in the future and before you tell me the warranty I purchased covers this it does not cover wear and tear items.

It's a shame I didn't check product reviews. It seems Pickles has a history of selling fixed priced cars in this sort of condition.

Very disappointed customer.

Return Claim MadeNo
Jesse W.

Jesse W.

  • 2 reviews
  • Verified customer

Stole money from me.

published

Won an auction. Bid was rejected. Over a week later they took the money from my account and told me to pick it up. After emails saying I no longer wanted it they agreed to refund me. No refund received and ignoring my emails. It has been almost a month.
Bank and ACCC now getting involved.

Product Quality
Return Claim MadeNo
1 comment
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Leanne C.

Leanne C.Central, SA

mixed results

published
Product Quality
Return Claim MadeNo
John

JohnMurrumbidgee Region, NSW

  • 4 reviews
  • 4 likes

Buying a car with Pickles finance

published

found a vehicle on carsales/pickles and ask for a little finance which i have a rating off 98% but refused by them which was a little strange and found befor being refused i ring sent emails but after 10 days no one replied i rang a 1300 number and some one rang sorry can not do finance never been knock back before alway paid direct credit

Product Quality
Shipping
Return Claim MadeNo
1 comment
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AndrewG

AndrewGHunter Region, NSW

  • 2 reviews
  • 2 likes

Car damaged. A/C components & condenser smashed. Engine mounts bent. No inspections during Covid

published
Product Quality
Return Claim MadeNo
2 comments
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AndrewG
AndrewG

Thanks for touching base. Yes, the Pickles team contacted me late last week to work through the issues. Very satisfied with the response. It’s not what happened, its how you respond that makes the difference.

Callum

CallumGreater Melbourne (Inner), VIC

  • Verified customer

Budget Prices but Hidden Fees

published

Knowing the car sales are complicated, I had read up all the terms and conditions before purchase.

I then purchased a car from a Victoria Fleet (government vehicle) auction at Pickles Auction Sunshine branch- the car was a bargain.

I was surprised to see them charge $200 more in auction fees than was listed on their website for Victorian Fleet auctions.

When I spoke to the cashier about this, she told me that the Vic Fleet price only applies to the first 100 lots in the auction. This information was nowhere on the website or their terms and conditions!

Pickles boasts - "Pickles charge competitive fees with no hidden costs."

They fail to live up to this boast.

Return Claim MadeNo
5 comments
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Callum
Callum
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Staff paddock bashed my car, left windows down in a rainstorm, ridiculous fees and online auctions started 1 hour late!

published
Product Quality
Return Claim MadeNo
David

DavidSydney, NSW

Check carsales.com thoroughly first.

published

You can get a good deal on pickles but they are not as common as they should be since you are taking the risk of not having a proper look at the car and technically it could blow up 300 yards down the road and there is no come backs. Just had a simple check of the fixed price Rav4 on pickles and found I could get exactly the same car with less milage and more rego for $3000 cheaper from a dealer that means there is some guarantees with the dealer. Dont think it is an automatic bargan most sales on pickles are not better that carsales.com but with more risk.

Return Claim MadeNo
Bernard.

Bernard.South-Eastern Region, NSW

Pickles make an error, then ban the customer!!

published
Return Claim MadeNo
Paula Silbery

Paula SilberyGoldfields, WA

Awesome Reviews

published
Product Quality
Return Claim MadeNo
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William B.

William B.Central Highlands and Goldfields, VIC

  • 3 reviews
  • 2 likes

Uninformed Customer Service

published

This company clearly doesn't know what they are doing. On their website, there is/was a PC that is sort of meant for gaming and so I was still deciding if I should bid. When I called the branch about the inquiry about the PC, i got moved 5 times in the call because I've apparently reached the wrong branch or because they didn't even know that they had a PC in their branch. Customer service was absolute garbage except for a nice man whose name I've forgotten but i have yet to get a shipping price for a PC that is located in Dubbo to Victoria. If they cannot even do this then i don't think they deserve even 2 stars.

Product Quality
Return Claim MadeNo
1 comment
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Don’t buy anything for Pickles auction

published

They are bunch thieves and liars
I will never deal with them ever again
After what there did.
They damaged and stole parts from my car.
And then when I spoke to them they threatened me.

Product Quality
Shipping
Return Claim MadeNo
1 comment
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Lee

LeeSouth East Queensland, QLD

Overcharge and give misleadIng information

published
Return Claim MadeNo
2 comments
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Lee
Lee

Some Dodgy practices, otherwise have been a good business deal

published
Product Quality
Return Claim MadeNo
bob

bobMetropolitan Adelaide, SA

  • 2 reviews
  • 2 likes

caravans online

published

shonky. have tried several times to purchase, even after being highest bidder with no other bids for 24hours against me suddenly at last minute another bid comes in and surprise surprise in every auction its been the same bidders from pakenham and playford vic. this then extends auction time. then sometimes you will see same item in next auction. i think its called ghosting

Return Claim MadeNo
2 comments
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bob
bob
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Questions & Answers

J Crawford

J Crawfordasked

My daughter had her vehicle sold by Pickles at Tamworth on the 2nd July only to be advised a week later the buyer had freighted it to Sydney but had pulled out of the sale because of a mechanical issue.
She was told the sale had been withdrawn and she was now being charged for the costs of the buyer transporting the vehicle to Sydney and return.
Now she has been notified she has an accrued fee of $924 with an additional storage fee of $66 each day it remains in the Pickles yard which they have told her they would waive if she picked the vehicle up by 18th August.
What part of the terms and conditions am I missing? I understand if I buy it’s on an ‘as is, where is’ basis with no guarantee or warranty.
Why is my daughter being bullied with these stand over tactics?

No answers
Paul

Paulasked

Why do you keep moving the auction date forward? Frustrated spending so much time to find items, making time to be online to bid only to find out the auction time has been changed.

No answers
Chad C.

Chad C.asked

I bet on a car by mistake and I won the bet how to cancel that

1 answer
Pickles Auctions
Pickles CxPickles Auctions

Hi Chad,

Thanks for the question.

Under the terms and conditions of participation at auction(s) all sales are final and there is no ability to cancel a sale. If you do not proceed with the sale then you stand to forfeit any deposit paid and are likely to be banned from participating at any future auctions.

Did you contact the branch immediately, and if so, what was their response?

Please email me your response (along with a copy of your invoice) directly to cx@pickles.com.au and I will review this for you.

Regards,
Pickles Cx

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