Pickles Auctions

Pickles Auctions

 Verifiedpickles.com.au
Pickles Auctions
3.6

1,155 reviews

PositivevsNegative
66% · 760382 · 33%

Reviews

1,155 reviews
1,155 reviews
Kris
Kris
 

Love my new car

I bought my car as a buy-it-now . The Pickles team were great communicators, I always got a quick response to questions and they were supportive at all times. It was a great experience that went smoothly and the car was exactly as described. Show reply
Andrew L.
Andrew L.
 

Fantastic

Helpful every time
Good vehicles, and description. Only thing I would say is getting a zero balance quicker Show reply
Tim
TimSouthwest, VIC4 posts
 

Unusual collections

Have been looking at site for a while but only just recently purchased. There seem to be various collections of different items that pop up along the way. The most difficult part for me would be collection times. More vigilance needed on my behalf Show reply
robsterlo
robsterloSouth East Queensland, QLD4 posts
 

Beware of dealing with this firm

I purchased a vehicle from Picklesit had a shot transmission that was nor mentioned in the condition report and a very bad repair on the rear that was not disclosed. when i tried to return the vehicle they fobbed me off without anyone having the decency to call me. Lesson learnt poor customer service dont deal with these people coz they will take ur money and run.
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shujon_mmr
shujon_mmr
 

Junkyard

They sold me a Holden Captiva7 in 2012 on a fixed price hiding the fact that the car had a timing chain issue with the check engine lights on.Test drives were not allowed. Their mechanic checked a number of times , denied the matter refused to fix it. They even sold me a separate warranty that would not cover the repair cost. I wanted to return the car but they refused. Later on, I had to get it fixed from a Holden Dealership for $3000.
Guys , beware of these scammers. Check the return policy and warranty. Never buy a car without a test-drive.
I
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Holiday maker
Holiday makersunshine coast7 posts
 

waste of time

Bids takes minutes to go through because of their slow web site . Waste of time .
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Lucien H.
Lucien H.Victoria2 posts
 

Easy process, great communication!

Online bidding process was very straight forward. All communication with staff after that was great and car collection was fast.
Car was in great condition and all minor defects were outlined in condition report. Show reply
MAh
MAhSouth East Queensland, QLD
 

Pickles Auction the best place to buy vehicles

Excellent website and bidding is easy.
My pickles admin is superb Show reply
dhorne
dhorneMurrumbidgee Region, NSW
 

Honda just what i wanted

very satisfied with my purchases but also I found pickles helpful, collection of goods at other end left a lot to be desired not pickles fault but will use again. thank you Show reply
Bill
BillSydney, NSW2 posts
 

Pickles Great Service

The pictures and description over the vehicle was 100% accurate Show reply
Jonty
Jonty4 posts
 

Great experience with Pickles Live App

I like the fact you can bid at live auctions through the app. I picked up a lovely vehicle through this.

I wish Pickles was open for half a day on the weekends for vehicle collection. Having to take time off to get your vehicle is frustrating. Show reply

Mcbsla
Mcbsla
 

Pickles Auctions

Easy online bidding, very helpful,great communication. The whole process of buying a car easy as bid, win, pay and Collect. Show reply
DKP
DKPGreater Melbourne (Inner), VIC
 

Excellent experience

We recently bought an ex-Government car at the Vic auctions and were really pleased with the whole experience. It was seamless - from the auction to the payment and collection. Would highly recommend this as a way to buy a used car! Show reply
Alison
AlisonSydney, NSW2 posts
 

Easy & quick

Very simple, Quick and easy purchase and collection from milperra. Show reply
Austin
Austin
 

Wonderful service

Exemplary customer service, an excellent team to work with, very communicative and proactive. Would recommend :) Show reply
Paul
Paul
 

Got a great deal and a top vehicle

Found the whole process so easy I placed bids online. End of bidding was phoned and told about the process moving forward as reserve wasn’t met as stated follow up call and email where sent excellent communication. When picking vehicle up from yard in Alice Springs staff very helpful and made picking car easy thankyou Show reply
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Peter
PeterHobart, TAS
 

Great place to buy a car

Good variety of well priced, solid cars. Easy to deal with. Show reply
PaulP
PaulPMetropolitan Adelaide, SA2 posts
 

Bought a Car online from Pickles

I've been to Pickles Car Auctions in the past, but this was the first time I've used the Pickles Online Car Auctions. It was a bit never racking at first, but with the guidance, support and help by the Pickles staff, it became a relatively simple process. Upon reflection, I've concluded that I actually prefer the Online Car Auction at the comfort of your own home. Because I've bought cars from Pickles in the past, I fully trusted the whole process, and I trusted Pickles to do the right thing by me. And they did. Show reply
Steve
SteveCentral Queensland, QLD2 posts
 

Excellent Buy

Positive experience all-round!!!!!!! Photos and description accurate, the accounts department was on the ball and every person on-site couldn't help enough and very knowledgeable. Thanks guy's!!!!!! Show reply
W R Macartney
W R Macartney
 

Always informed of sales of things I am interested in

Easy to bid, easy to pay, easy to pick up or get delivered. Show reply
Dennis
DennisGreater Melbourne (Outer), VIC
 

First Time User

Easy registration, communications excellent, bought from Frontline Auctions, the whole process from start to finish was user friendly and easy. Show reply
May
MayEyre Peninsula, SA
 

Buying at pickles auctions

Excellent overview and description of product for sale,good clear photos of item ,good to deal with on phone before and after Show reply
Lifestyle Auto's NZ
Lifestyle Auto's NZ
 

Awesome people to deal with

I've bought many vehicles from Pickles and have found descriptions to be very accurate.
I've had the odd problem, (usually of my own doing), and I have always found Pickles staff to be helpful and courteous.
I would not hesitate to recommend them.
I bought a vehicle yesterday, another today and maybe one tomorrow. I'm in New Zealand and I have more faith in Pickles than in our NZ auction sites.
AAA+++ Show reply
Phillip G.
Phillip G.
 

Can’t go wrong, support tops

I wasn’t only satisfied with my purchases but also I found pickles helpful,
Also it’s convenient for a yard near you , they have multiple depo’s Show reply
Doug G
Doug GSouth East Queensland, QLD2 posts
 

Happy

Very happy with the whole process from bidding to receiving goods, excellent communication - recommend to all Show reply
Harry
HarryNewcastle68 posts
 

Cant inspect

Ive just closed my pickles account just in case I got tempted to use it.
Cant inspect, must trust description , even though description is dodgy.
Just because it says not on wovr dosnt mean that to be true.
Check all wovr descriptions , check rego vins, check check and bloody check.
Once purchased you have zero comeback. Its Not uncommon to have not on wovr written and then have written off vehicle written elsewhere or vice versa.
A once great auction house now rivals Grays for lies and deceit. Never ever again for me.
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Thank you for taking the time to share your feedback. If you would like for us to have a further look into your situation please email us at cx@pickles.com.au or call our customer team at 1300 052 392

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arivalchick
arivalchickGreater Melbourne (Outer), VIC24 posts
 

Great place to buy used vehicles

I have purchased a number of vehicles/caravans from Pickles in the past few years. The descriptions are very accurate it's an easy process from signing up to bidding.
Have never had any issues with sales and its hassle free pick up each time.
I couldn't recommend them highly enough. Show reply
Harvey brady
Harvey brady
 

It’s good for people buying at auction

I bought car its great service was very good and people when picking was excellent. Thank you Show reply
Padma T.
Padma T.
 

Great customer service

Customer service is great. Staff at the collection docks are every helpful Show reply
Stevo
Stevo2 posts
 

Great front desk help staff - a business can't get better PR than that. (Give them a pay rise I say!)

Having driven 3 hours after being successful in an online auction to collect our car, only to find that there was a holdup with our bank (not at all pickles fault). The front desk staff went above and beyond to do as much as they could to untangle things and inform us as to what needed to be done and the best way to do it - all at closing time. Top marks! Show reply
Sree
SreeGreater Melbourne (Outer), VIC
 

E- Salvage vehicle on line auction

It is very easy to participate online salvage vehicle auction, and it is very quick to get the vehicle. Show reply
Srikanth
SrikanthSydney, NSW
 

28/09/2023

The pickles team have been outstanding with their service and the vehicle I bought was perfect as described, great work Pickles team and the smooth transition from bidding to collecting my vehicle.

Best regards
Srikanth. Show reply

Tony
TonyMurray Mallee, SA
 

Great company with even better staff

I have purchased several items from Pickles at Pennington over the last five years and cannot do anything other than praise the assistance and service that I have experienced Show reply
Darlene H.
Darlene H.
 

Would I do it again? In a heartbeat!

I purchased my vehicle from Pickles Auctions. I had never bid at any sort of auction before but I was very interested in the vehicle so I thought I would give it a try. My advice is work out what your budget is and put in a max bid. Don't forget that you need to allow for buyer's fee in your budget!
I found out, after asking lots of questions, how payments are processed and how to collect your goods. When you make a payment, don't forget to email through your payment receipts to the remittance address! All in all it was a great experience - and I am very happy with my car. Show reply
Dawny T.
Dawny T.Perth, WA
 

Customer service and purchase satisfaction that I couldn't praise highly enough ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Absolutely perfect, couldn't be happier with my purchase money well spent I can assure you. Smooth transaction from start to finish with customer service that I couldn't praise highly enough. Awesome job⭐⭐⭐⭐⭐ Show reply
Ash
Ash South East Queensland, QLD2 posts
 

Easy transaction

Staff happy to explain
Bidding was easy
Process was fast
Photos and condition description of the car were very accurate and precise Show reply
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Hasan
HasanCentral Highlands and Goldfields, VIC
 

Great service

Fantastic service , very professional and products purchased as described. Thank you Show reply
Bernard M.
Bernard M.South-Eastern Region, NSW3 posts
 
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Darryl G.
Darryl G.Murray Region, NSW
  Verified

Pretty happy with the service

I was pretty happy with the service and how straightforward everything was with their auction. Every step went smoothly with no mix ups. I was impressed that they bring your items to you rather than let the customers in the warehouse. In other places where I used to go to auctions, we all went in to grab our items and other people stealing stuff from lots that did not belong to them was a problem. Nice to see that we do't have to worry about the items we have paid for going walkabout here. Show reply
REA001
REA001South East Queensland, QLD
 

Fair and simple auction process; easy collection

The auction process was simple to understand and, by extending the bidding time if higher bids were received, fair in the same manner as a live auction. Collection was straightforward. Some of the items were damaged or incomplete, as was stated might be the case in the advertisement; hence nothing to complain about. Show reply
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