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Stella service from Darwin heavy transport auctions
We have purchased several units from Pickles Darwin Facility, have ALWAYS found Max & Jason + the support team extremely helpful / expedient & genuine towards us here in Brisbane. The tyranny of distance of between Darwin > Brisbane means we can't always get upto the Auction to appraise the product = The Darwin Branch have made the choice to purchase alot easier & comforting...
Efficient and well organised.
I recently was able to bid online for a tractor at the Rockhampton Pickles site. Each time I called to make enquiries (Many times) I was always met with a friendly voice and on each occasion my queries were addressed. I requested to have a live walk around the tractor and had all of my requests met. I must comment on the courtesy of Brady. He was very willing to provide any answers he had to additional questions. He advised me of Mechanical inspectors that would be able to inspect the tractor as I am 2000+ km away.
The auctioneer was very profe...
Great service, we have purchased a new vehicle and had no issues very easy to deal with and hassle free thanks
Thanks for the service was great will be buying again in the near future definitely.
Hassle free auction site with no crap
Pickles made buying a car really easy. From inspecting the car to making payments and picking up the car, everything was smooth and simple.
Good experience - Great Staff - but Careful of the details
I bought a van at auction for the amount I expected. Pre-auction the guys in the warehouse couldn't have been more helpful and spent time answering all sorts of questions. The auction software is a little iffy and I'm pretty sure I ended up bidding against myself for the last couple of bids as I wasn't certain I was winning! Sorting out the pick-up took a while, but the staff helped sort out the little niggles.
Bought Every Car From Pickles !
I've bought every car I own from Pickles for the past several years and I've always had a good experience. Pickles is someone I can trust, their communication and service is always excellent and I've scored some great bargains. I really enjoy the bidding and auction excitement. Have a go, you never know what you might win !
Easy from start to finish!
I wanted to buy a car from an auction so I signed up online, and got everything I needed to do so via email super quickly. Once I knew the live auction date and time, I put in an online bid, which was super easy, and won. An invoice was sent to me, I paid it, and picked the car up the next day. It was a very easy process and would do it again without hesitation.
Second purchase from pickles, so far.
I found the staff I spoke to in person, and on the phone, to be very professional, friendly, and helpful. I highly recommend purchasing vehicles from Pickles Auctions, and I shall continue to so. Thanks for your wonderful service. See you again.
Good long term auction house with helpful staff.
Web site is even better than before and user friendly.
Would be nice to view in person again once Covid-19 restrictions ease as photos can't show everything, but in fairness Pickles take plenty and as accurate as possible under the circumstances.
Fees and costs are set out clearly so the buyer can calculte the final price.
I've been buying for many years and always great to deal with.
Always helpful to me , thoroughly recommend
I deal with pickles Vic and WA quite often and they always look after us . They return call and help immediately. Good people
Extra Effort from The Team
Purchased a caravan from interstate. Pre auction help was excellent as was assistance after the sale. Payment was a little tricky due to my bank, staff smoothed out the transaction. Our truck was given easy access by yard staff with no delays. All good for us- thanks team.
Using Pickles auctions @ Athol Park
I have used pickles to purchase various items and bid a few times on things I have missed out on. The staff are always helpful and their systems easy to understand and use. Not only would I recommend them to friends I have already
Easy to deal with
Great fast easy purchase, condition was as described. Great customer service with friendly understanding staff with the border restrictions.
Thankyou for an easy stress free transation.
Great Customer Service.
Had a problem with my purchase but with Sam's great Customer Service and, going over and beyond to help, it was resolved in no time.
Easy to deal with
Pickles Townsville purchased a car the description of car good , photos of car good out come good easy to deal with the ease of bidding on line was a great help .
Questions & Answers
Internal surface rust or water damage under seats? This wasn't on Pickles report prior to buying. Will Pickles make good under 3 month warranty??
Hi Telco, I would need to know more information about your purchase before I can answer your question. If you can please send us an email with a copy of your invoice I can look into this for you. CX@pickles.com.au Speak soon, Many Thanks Sam
I'm interested in buying a new car but we are currently in lockdown so I can't inspect it. Does Pickles have any processes in place to ensure buyer confidence? If so, what are they are how can I find more information on them?
Good Morning Luce, Great question.
All our vehicles have a condition report available online, There are a few places on our website that you can find this report, One way is to click on the vehicle you are interested in, below the vehicle image you will see the description box, in this box is a link to the condition report. You can also view on the search results screen just under the view button.
All our branch locations are happy to help and answer any questions, Here is a link to all of our locations and their contact information. Once you find a vehicle you like feel free to pop the branch a call and they can answer any addition questions out the asset that you may have. https://www.pickles.com.au/about/contact-us
Best of luck and we hope you find your dream car soon. Thanks Sam
Thank you so much for your fast reply Sam. I love checking the Pickles website for cars as there are always new ones (I can dream). I have also found the condition reports which is very helpful.
Do I need to have my finance approved before I buy a car? This is my first car - I'm getting a little over whelmed with sorting out things needed for this purchase.. Does Pickles have finance too?
I don't know if pickles auctions have finance, but you can put a deposit down for car and pay balance later, speak to pickles for more info, im only a person who had money to buy the car I got...
I don't know but being an auction house I would say that you need to have funds prior to buying. I suggest you contact Pickles as I am only a buyer like yourself.
Good Morning PJ, Yes Pickles offers finance.
Simply choose which finance type you need and apply online or over the phone, One of our finance managers will then be in touch.
Here is a link to our finance page https://www.pickles.com.au/Services/finance .
If you plan on bidding at auction we ask that you have your finance approved before bidding.
Best wishes Sam
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