33 questions from our users
Is there an age limit
I’m not sure, you get asked some medical questions by an online GP, then they assess your needs!
Yes there is. You must be over 18 to use Pilot. We have an ID verification process to check this as well.
If you have any further questions, please don't hesitate to get in toouch with our support team at firstname.lastname@example.org as well.
Is this service totally a chat based service or do you actually have to speak to someone , that is voice or video call ?
Wtf are you talking about
It’s not a chat service just answer the question there are no video chats or calls it’s worth a try as I have trouble myself talking to other people about my problems give it a try
What i mean is Pilot a text/email type of chat or does it involve talking on the phone or video call with a doctor.
Thank you Colin for your intelligent response.
I wish to be assessed and hopefully order. However, I can not receive it where I am staying even in a non-descript package or envelope. I wish to instead pick it up anywhere in Canberra. pls reply via email : [Email Address Removed] Tks.
Bing, have you got a mate you can trust to receive it? As these packages are non-descript you can always say it is a package of flu tablets or something.
Hi Bing, as HRL says, the packages are non-descript. But the other option is to create an Australia Post account and then you can have packages delivered to a post office and you can pick it up when you are ready. I have included the link below.
That way it doesn't need to be send to your house.
If you have any further questions please feel free to contact the support team at email@example.com
Has anyone tried their ‘daily skin routine’ product?
It’s $49 at the moment but I’m wondering if it is any good?
I am having some erection problems. I am concerned about going to the doctor, and am a little suspect about this site as well. But I am less wary about this "pilot" site as well for some reason. But would still like a bit of reasurrance
Pilot are reputable and they work with Aussie doctors. They are a trustworthy platform.
We understand that people are sceptical about online services like Pilot. But we can assure you that all of our GP's are the very same ones that work in your local practices.
If you would like any further information on our doctors or process. Please feel free to get in touch with our customer service staff at firstname.lastname@example.org. They'll be happy to provide you with as much information as they are able.
The reason I turned down my Drs. suggestion for viagra and or cialis was cost. What sort of a budget will pensioner require for your scripts?
Thanks for the feedback Freddy, we understand that this can be an expensive treatment for some however we are working towards making the treatments far more accessible.
Need something for my erection problem
Thanks for reaching out.
Sorry to hear you're experiencing ED. I can assure you it's a lot more common than you think and we might be able to help.
To see if we have a treatment plan that works for you, just follow this link - https://pilot.com.au/sex/erectile-dysfunction and hit "get started" to begin a new consultation.
Once this is complete, you will be assigned a doctor who will then review your information and get in touch regarding treatment, usually within 24 hours.
If you don't wish to purchase any treatment and are only seeking advice, that's okay too. There is no pressure to go ahead with a treatment plan when it has been prescribed and you will have the chance to review your treatment plan before making that decision. If you choose not to go ahead, or if for some reason the doctor isn't able to prescribe anything for you, we will refund your $20 fee.
Let me know how you get on and, if there's anything else we can help with, just get in touch with us at email@example.com
I just got the pilot t support tablets delivered.
I can’t recall what they are for?
Will the medication that I am on have any effects on liver functions?
Hi I work in the mining industry and would require a copy of my prescription as I need to do regular drug and alcohol screening and need proof of what I am taking. How do I obtain a copy of my prescription?
Hi Nicolas. That's no problem at all. Could you please send us an email at firstname.lastname@example.org so we can pull up your patient record and go from there? Thanks, Charlie (founder)
Where do you source your Cialis from please? What is the cost per 20mg tablet. Where do you ship from? I am in Australia.
Hi there, regulations prevent us from providing medical advice in an online forum like this, but you can always reach out to your doctor with any concerns and can do so free from your profile page, otherwise, you can contact Pilot at email@example.com
Is your medication just a monthly quick fix or is it actually a long term cure for ED and PE. I've been caught before by a few 'fly by night' companies offering similar medications for these symptoms. Regards Phil.
There is no cure, it's medication that is taken to eleviate a problem. It's the same medication a face to face Dr appointment would prescribe. I don't know why you are using the term quick fix? It works for me & because of my job, getting it delivered means ease of access. If not I would go to the Dr and get it bulk billed cheaper.
Yes, it’s certainly a help while other factors such as stress etc are being sorted out.
Delivered and with a few repeats.
Great price for the product and convienience
Hi Phil, thanks for your question, and thanks to Steven and Nicky for your contributions.
Our doctors provide treatment plans for ED and PE which are ongoing. The aim is to fix the issue, but there can be a number of factors that cause both ED and PE. Your doctor can prescribe medication which we will deliver to you directly and discreetly and then provide ongoing advise through free follow up consultations and support to help you try and find a solution.
There is no 'magic pill' that fixes everything over night. We provide an discreet and easy method of obtaining treatment and ongoing support for men's issues that often more difficult to discuss.
If you have any further questions please feel free to get in touch with us at firstname.lastname@example.org
I'm using finisteride and minoxidil foam, I was just wondering is there any problem putting a bit of hair wax into the old hair after using the foam? Or should that be avoided? Thanks guys love this product
Hey Josh, that's fine to use the wax! All the best, and thanks for the love. Charlie
I'm still on the fence whether to use finisteride for hair loss since the internet is filled with negative reviews. what's your personal experience on that. how long have you been taking it for, any side effects?
been using minoxidil for 2 years, but the effectiveness seem to wear off slowly, also take saw palmeto supp. please help . thanks
Hello. I've filled up the PE questionnaire on the web page but I'm hesitant to go ahead with the doctor consultation. Is Pilot going to provide me with a permanent fix to my condition or am I going to be hooked to medication from here on if I want to have a satisfactory life? I need to turn this situation around and fast. I've ignored this issue for far to long.
These are questions you can raise with your doctor on Pilot. Sadly, I'm not a doctor so I'm not trained or comfortable in answering the above, but our doctors on the platform are independent doctors who know men's sexual health. Please email us at email@example.com if you require extra assistance in the process. All the best, Charlie
Pilot is both informative and prompt if you want help fast do your consultation you will not regret it. They will only prescribe what your GP would normally. Easy, discreet and fast.
I have prescription for 5m daily dose Cialis but the cost has gone through the roof and I am looking to see if it is cheaper to purchase it on line. Regards Bob Donald
You can purchase online, but you need to be sure that you don't get product from China or India. They are very "Hit & Miss" products, that work "Sometimes"!!! If you think you are ok purchasing from that big 'Canadian' company, think again. Their products are Direct from INDIA
Love the product but wonder why the hair growth is only temporary, happy with the results but seeing on the letter that come with the package the hair growth is only temp. Making us buy more and more of your product, don’t get me wrong I love it but just wish I didn’t have to spend so much money and have the hair growth permanent
Hey Habib. Hair loss treatments are all like this - that's just unavoidable I'm afraid. Our partner pharmacies source the best treatments, and it is not designed to make you keep using them, that's just the current best-in-class solution.
All the best,
Ok to easy thank you. And one more question I’ve been using it but at the start noticed hair loss increasing, is this part of the treatment? I’ve stopped using just invade but if it’d A ok I’ll continue it
Cialis 5mg pay at home
It seems the His Clinic who run a very similar business model also have a customer support representative named “Charlie”. Lately His Clinic has been getting bad reviews with unsatisfied customers not receiving their paid for products. Is there any association between Pilot and His Clinic whatsover?
Hi AussieArgo - that is sadly (for me) a coincidence.
We are in no way affiliated with His Clinic!
Thanks for the question,
Charlie Gearside (One of the Pilot founders)
I initially tried to purchase through His Clinic and I can only say it was a frustrating and annoying experience. I will never use their service again. Very unprofessional and I couldn't even get a reply to an email or a message sent from their own platform. PILOT on the other hand is nothing but professional and efficient. I love PILOT...
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