In all seriousness this organisation is a joke. 1 star is to many, should be zero stars, the idea is to be diagnosed without having to go to your gp. This couldn't be any further from the truth

After the whole process I got a message saying that the parcel was in the post and would arrive on the 22nd or 23rd October. The deadlines went past and never received the parcel.
Until today I am still waiting!!

Due to a new health issue I haven't used it as yet. I have to have a minor procedure done in a weeks time, so will use it upon recovery.

I have been waiting for the products more than a month but still I couldn’t get it? I contact pilot team they told me it will delivered next week but where’s it?

When discussing my current condition/problem with the allocated physician, They Gave me a treatment plan with medication that I’m already using/have used in the past. In which I had stated isn’t working. When following this & explaining with the allocated physician that I’ve used those products with no luck, they didn’t even respond & instead just sent me back the exact initial treatment plan as a reply. Which I find to be very unprofessional & disrespectful in regard to individuality, without even going into ridiculous pricing. I wouldn’t recommend this service to Anyone.

11 times the pharmacy price. Paroxetine 20mg, 10 tablets for $58 and they are sold with $15 for 30 tablets. to recover hidden cost for cheap doctor fees, express shipping. Ripping off, don’t use, no refund or change of medication unless you pay for the repeats. Absolutely ridiculous.

Was sceptical at the start, but still proceeded to give it a go. Was asked a question by the Dr, responded. 72hrs later still nothing. What a waste for $20 consultation fee. Will not be recommending to anybody

Still waiting for my prescription to be sent to me as requested. It has been a week. Sent them emails twice and no reply. Don't think I will use it ever again.

Also you cannot delete your card details. This website doesn't seem ok to me.

They charged me the 20 dollars but didn't help me with my problem. This is borderline scam. I want my money back scummy people. Sort this out straight away scum.

I didn’t have any real reaction with this medication, a generic brand turned up not what I was promised, I think I was scammed again, people praying on mens misfortunes, shame on you

I have ED I was knocked back!
Do not use this crap!
Going to a REAL GP not a bot that charges $20 Thanks for leaving me in the cold!

Been waiting for my script for 2 weeks now was suppose to receive it on 18 April. Haven’t received anything yet although they reply back to your emails but is of no use as they provide you with the same tracking number that you already have and which does not show any updated information.

I have been sending emails back and forward for a week. They charged me three times for a refill and still didn't send my script. If you have mental health issues, it could be a really stressful experience dealing with Pilot. I noticed they sent a reminder on my first repeat, but my second they charged my card when I didn't need it. It's also quite expensive.

I've been taking the medication for a week now and they are certainly not doing anything. It actually seems to be even worse than before. The black "herbal" tablets taste horrible and are difficult to swallow.

Disappointed, filled in all forms, paid the fee. I recieved a message about answering further questions from Dr Thou, the site said there was no account linked to my email address

They just want to sell you stuff that doesn't work. I told them the meds don't work, they suggested taking a different brand. They sell you a tiny amount of meds for a very high price. You can get cheaper anywhere else. NOT WORTH IT!

The idea of online consultation is great dont get me wrong, but to be honest the price of the meds is outrageously expensive compare to out there. I have been consulted $20 and prescribed for $80. Outside it’s free consult and $20 for meds. I asked if its possible to get prescription and i’ll get meds myself outside. First they say “yes of course”, guess what? It never came. Even after contacting them again. So for customers out there, if you dont mind paying way extra money for these guys and getting their expensive prescribe medication then go for it. Note for PILOT, do not say you guys will help me sending prescription and all if in the end nothing came, its a waste of time.

This sounded great - save time and money by not going to a regular GP. Signed on, filled in a comprehensive health questionnaire, and requested a prescription for ED medication that I've been taking occassionally on doctors prescription for more than a decade.

Paid $20 for the consultant, who reviewed my response and told me to go and see a regular GP to have my blood presure taken and provide that information to get the prescription. So now I'm out of pocket $20 and need to go and see a GP in person, so that the Pilot doctor can prescribe. Well, I can just get the script from my GP when I go to see him to get my blood presure taken! What a waste of time and money.

Pilot informs you of mens mental health problems and the rate of suicide, then asks for $20 to review your symptoms.We have bulk billing in Australia and alot of people suffering havnt got $20 but need help.Im sure Pilot could work something out with Medicare to help those in need

Customer service may be great but no one has actually stated that the hair loss treatment works , not one person at all , think I will wait to see it on a current affair first sounds dodgy as !