Kevin Vickers - Brilliant Trainer
I completed the 2 day Fork Lift training with Kevin as the trainer. Although the course was intense as it was only over 2 days Kevin was a great teacher, he was patient and supportive and did great in making the course as easy to learn as possible. He also made the content interesting to keep the class engaged. I was also lucky enough to have a great work group which made it a better environment to learn in. Would highly recommend Kevin, awesome teacher.
Keen is a brilliant trainer!
I studied Cert IV in Training and Assessment and was lucky enough to have Keen as my trainer. He is exceptionally knowledgeable in the TAE arena and provided a fantastic 2 week training opportunity. He was patient, kind, supportive and extremely effective in delivering TAE and transferring knowledge. In addition to this he was funny and warm and always kept the course content interesting and enjoyable. I was also lucky enough to have a great group to work with. Keen is the best of the best and I would highly recommend him!!
Cert IV TAE - Brilliant Trainer. Unfortunately that's where it ends.
1. I had to contact Pinnacle more than twice to ask about my certificate. There was a delay in sending my certificate, even via email. Even after I asked the first time, I did not get instant reply. This was annoying.
2. The course fee I paid was not worth the whole experience (close to $3000). If it were to be broken down in half, the $1500 for my trainer would be fair, because he is an excellent trainer. But the other half I believe I should be reimbursed because Pinnacle really did nothing to help after face-to-face class. I cannot see t...he value of that $1500 going anywhere. I really did not get my $3000 worth. 3. The admin and after hours service was APPALLING. My first day, I got lost and could not contact ANYONE to help me direct to the Port Melbourne venue. I got directed to some 2 useless teenage girls aka idiots all the way in Arizona who could not do jack apart from "we will leave a message" which I could've done my self. It was an infuriating first day. Also the office hour said they open at 7am and no one was there to answer my call at 7.30am. It was a joke. 4. The Post Course Modules on the online learning program was ABSOLUTELY APPALLING. The programming was abyssmal, some of the tickboxes did not even work. My correct answers got marked wrong just because of STUPID reasons such as I wrote "parent" instead of "parents" or the words are in the wrong order. It was the most FRUSTRATING and TIME WASTING online modules that really did not help any learning process, only adding to stress and anger. They should be ashamed for employing such incapable IT programmers. I had to repeatedly contact my trainer to override the answers. Definitely the WORST ONLINE MODULE I've ever experienced. 5. They do not have specific consultation hours and more availability of all TAE trainers. It was difficult to get in touch with anyone from Pinnacle for support after the face-to-face classes were over. Obviously we will have questions after the face-to-face classes! Our teacher also trains somewhere else, which is their right to do so. But in their absence, there should be someone else (a TAE trainer) to help and available at all times. Most of the time we needed help immediately and the only answer was "we will get back to you" which really means nothing. And they never got back to me! I could not get help immediately at all.
- Verified customer
Tae40116- Brisbane with Mary-Ann
Mary-Ann was amazing both during face to face block and after with very honest and helpful feedback.
She kept the course content interesting and she had An amazing knowledge bank herself .
Our experience was great as a group we had fun thanks . Thanks a lot
TAE40116 - Brisbane with Mary Ann
A fantastic course that was fun but still challenging. Our trainer Mary Ann was fantastic and bought real depth of experience and knowledge to the course, she really got the best out of us and has stayed in co fact to make sure we progressed through the online self paced component of the course to the the final assessment. Check the completion rate of the training companies your considering, Pinnacles is very high.
Great indepth training
I needed to get and EWP licence for work, so i booked in at pinnacle safet andy training and was very surprised at how thorough and incepth the course was. My teacher Kevin Vickers had a sound understanding of the course and had real life experience an was very helpful in getting my ticket. Couldn't recommend it more!
High quality trainer unfortunately not backed up by the company
Thank you Keen for being an outstanding trainer, and being a true artist in the training field. Six weeks after completing the course, assessments, quizzes and a hastily re-scheduled two day presentation, I still have not received my certificate.
Boom type Elevetated Work Platform Operation 11M > @ 2 Days Training Course
A beautiful example of Professionalism and Business carried out by Trainer & Assessor, KEVIN VICKERS from PINACLE at 159 Salmon St Port Melbourne ! Very happy and impressed by your vast knowledge and patience in delivering such a course together with a lot of experience. Australia needs more people like you !
Today I got a Notice of Assessment for a Licence to perform High Risk Work after attending this 2 days course.
Thank you !
- Verified customer
A great course (LVR-CPR) made even better by the presenter Craig Seelenmeyer
I highly recommend this course and the presenter.
The Company was also prompt with acknowledging my booking and receipt. Also it was great to be able to leave with the Accreditation Certificate and Licence.
- Verified customer
Bunch of crooks
Our employee was 1/2 late because trains were cancelled and buses put on instead. When he got there the door was locked. We contacted Pinnacle as soon as we were aware and they just laughed and said bad luck and said it was our own fault and there would be no refund. We will never use Pinnacle again.
Questions & Answers
Hi All, I am doing the Online TAE upgrade and am having issues with assessment 6 and 7 has anyone completed these?
I have completed units for the HSR 1&2 can I get RPL for these and complete the last of the units to get my cert IV OH&S?
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