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Planet Shoes

Planet Shoes

2.8 from 33 reviews · View Statistics
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Listing monitored by Planet Shoes

Reviews

2.3
4 reviews
5
(1)
4
(0)
3
(0)
2
(1)
1
(2)
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Chris
ChrisMetropolitan Adelaide, SA
  • 11 reviews
  • 10 likes

No. Refund

published

After trying a pair that was from their online store, with 25% off for a special, and they did not fit, they will not refund.
They were over $100, and they only give a store credit. No where does it tell you when buying that there is a store credit only. You have to source their refund policy and it is written there in small print. Buyers beware.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Planet Shoes
Planet ShoesPlanet Shoes
Chris
Chris

As I said. No refund. There is nothing generous about that. Anything on special should have a declaration clearly stating no refund, credit only. That then, is a very generous policy

Michelle1180
Michelle1180Perth, WA
  • 17 reviews
  • 7 likes

Can’t live without them.

published

Any other work shoes I’ve bought have only lasted a couple of months max before the heels wear off, they would also be painful and rub my toes, even the brands that are designed for wide feet. Planet shoes are the only ones that don’t rub and I’m still wearing the same pair I bought a year ago with no heel damage so they are definitely value for money. I’m usually a 9.5 and I get a 10 in these so they are mostly true to size. Everyone I work with also wears Planet shoes because they are the only ones that last and are so comfortable to be in all day.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Planet Shoes
Planet ShoesPlanet Shoes

Thank you for taking the time to leave us a 5 star review! We love helping customers be comfortable all day!

Bobbit
Bobbit
  • 2 reviews

Extremely disappointed, didnt even want to give one star!

published

expensive pair of shoes expecting quality. Less than 3 months of wearing they were falling apart. They didnt even attempt to resolve the issue instead they did nothing but discard me. Wether this was last week or last year the fact they disregarded any correspondence or explanation was disgraceful

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
Planet Shoes
Planet ShoesPlanet Shoes

The boots were purchased some 7 years ago, please don't misrepresent the situation.

Bobbit
Bobbit

These shoes are on websites available NOW you said you haven't sold them for 5 to 6 years! The fact is they are very much readily available. Dont try to put this on me. Wether it was 1 year ago 2, 4 5 or whatever you did nothing about it at all.

Sam H
Sam HSydney, NSW
  • 3 reviews
  • 1 like

Broken sandals after a couple of wears

published

Broken sandals after a couple of wears. Shoes bought in Melbourne whilst on holiday I Emailed customer service on April 22 with photos and a copy of bank statement. No response. Disgusting quality and customer service.

Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Planet Shoes
Planet ShoesPlanet Shoes

I am sorry to see this here -I realise a lot of time has passed, but if you would like to email service@omnifootwear.com.au with the details we would very much like to address this for you?

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Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress Shoes
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