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Planet Shoes
- 5 reviews
- 3 likes
My favourite brand of comfort shoes
First bought planet shoes 15 years ago since then they have become a fashionable shoe not just a comfort shoe ,must have over 15 different styles for summer and winter they are my go to shoes
Love Planet Shoes
They are the only make that I buy now, always comfortable from the start. I am recovering from a hip replacement and I find Planet Shoes supportive and easy to walk in.
- 11 reviews
- 12 likes
No. Refund
After trying a pair that was from their online store, with 25% off for a special, and they did not fit, they will not refund.
They were over $100, and they only give a store credit. No where does it tell you when buying that there is a store credit only. You have to source their refund policy and it is written there in small print. Buyers beware.
As I said. No refund. There is nothing generous about that. Anything on special should have a declaration clearly stating no refund, credit only. That then, is a very generous policy
- 20 reviews
- 9 likes
Can’t live without them.
Any other work shoes I’ve bought have only lasted a couple of months max before the heels wear off, they would also be painful and rub my toes, even the brands that are designed for wide feet. Planet shoes are the only ones that don’t rub and I’m still wearing the same pair I bought a year ago with no heel damage so they are definitely value for money. I’m usually a 9.5 and I get a 10 in these so they are mostly true to size. Everyone I work with also wears Planet shoes because they are the only ones that last and are so comfortable to be in all day.
Thank you for taking the time to leave us a 5 star review! We love helping customers be comfortable all day!
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- 2 reviews
- 1 like
So comfortable
I’ve had neuromas on my feet for 8yrs, bought a pr of Pl Earth sandals, walked home and have had none of my daily foot pain when wearing these.
Went back to shop next day and got a 2nd pair, am very happy with my purchases, so comfortable, it is a joy not to have constant pain
Hi Sam - we are so glad to hear you are happy and your feet are comfortable. All the best
I'm really disappointed
I paid $170 for boots which I assume were leather however I've had them maybe 2 months and they are already peeling at the front on the toe . Not happy!!!
Please email service@omnifootwear.com.au with details of the boot and purchase so as we may assist.
Beware extremely outdated returns policy
Beware that if you buy something on sale from their website (which is a large proportion of what is available) you cannot return it for a refund only store credit. These items are not marked "final sale" or anything transparent like that, just ordinary sale items that you would be able to return for a full refund in basically any other store. I also agree with other reviews that the Planet Shoes brand is not as good quality or as supportive for your feet as they once were. I haven't had anything fall apart on me but have had to look to other brands for decent support and cushioning.
We have a clear and generous returns policy - it is not hidden. The customers who tend to have issue with it are generally those that haven't read it prior to purchasing. We offer store credit, no exp...
Read moreiry, or exchange on ALL purchases (excluding Final Sale), and we refund full price purchases. It is not a consumers right to have their purchase, full price or not, refunded. We have incorporated a range of materials and price points into our offering, in an attempt to have something for everyone at different price points. This does mean that some of the less expensive items will not have the same features and comfort.- 3 reviews
Poor quality and customer service
I bought a pair of super comfortable Planet "Town" boots at a DJs store. Within days of wearing the boot, one of the snaps on the ankle strap fell off. Shoe repairers advised they could not fix it without a completely new snap. Omni Footwear were unhelpful, advising they didn't know where to get a simple snap and fobbed me off, back to DJs who were unable to help further. Customer service all round was poor with no one willing to take responsibility. Will not buy from any of these suppliers again.
Planet shoes Amy
I recently bought 2 pairs of planet shoes Amy, I have the black and blue, they air like walking on air, size is spot on,I will definitely get the sand colour next
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Not made to last
I bought a pair of leather boots. The rubber (not sure what it is made of) sole began to deteriorate. I took it to a cobbler who said they were not repairable due to the last not going under the boot.
So I have a perfectly good leather upper and cannot repair the boot. Certainly not saving the planet by making shoes that are unrepairable.
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Details
Category | Online Shops and Footwear Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $100.00 |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Variety of Labels |
Buy Now, Pay Later Options | ZipPay / ZipMoney |
Type of Footwear Offered | Casual & Dress Shoes |
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Hey Chris, we are sorry to hear your disappointment with our returns policy - it is in no way hidden or fine print and it is the customers responsibility to familiarise themselves with the returns pol...
Read moreicy before purchasing to decide whether to purchase. We have a very generous returns policy, allowing sale items to be returned for an exchange or online credit with no expiry. Thank you