- Sign in
- Write a review
Planet Shoes
- 22 reviews
- 7 likes
A once great shoe company…
I’ve got a wardrobe full of planet shoes. I’ve been buying them for nearly a decade. But the honeymoon is over. Recently the quality had been falling, sizing has become inconsistent, and their new website is a huge step down from their previous one.
It’s just not worth the risk and effort when half the time the shoes don’t fit and they won’t refund - only store credit! Off to find a new staple.
- 11 reviews
- 12 likes
No. Refund
After trying a pair that was from their online store, with 25% off for a special, and they did not fit, they will not refund.
They were over $100, and they only give a store credit. No where does it tell you when buying that there is a store credit only. You have to source their refund policy and it is written there in small print. Buyers beware.
As I said. No refund. There is nothing generous about that. Anything on special should have a declaration clearly stating no refund, credit only. That then, is a very generous policy
- 20 reviews
- 9 likes
Can’t live without them.
Any other work shoes I’ve bought have only lasted a couple of months max before the heels wear off, they would also be painful and rub my toes, even the brands that are designed for wide feet. Planet shoes are the only ones that don’t rub and I’m still wearing the same pair I bought a year ago with no heel damage so they are definitely value for money. I’m usually a 9.5 and I get a 10 in these so they are mostly true to size. Everyone I work with also wears Planet shoes because they are the only ones that last and are so comfortable to be in all day.
Thank you for taking the time to leave us a 5 star review! We love helping customers be comfortable all day!
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members and Planet Shoes representatives
Details
Category | Online Shops and Footwear Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $100.00 |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Variety of Labels |
Buy Now, Pay Later Options | ZipPay / ZipMoney |
Type of Footwear Offered | Casual & Dress Shoes |
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hey Chris, we are sorry to hear your disappointment with our returns policy - it is in no way hidden or fine print and it is the customers responsibility to familiarise themselves with the returns pol...
Read moreicy before purchasing to decide whether to purchase. We have a very generous returns policy, allowing sale items to be returned for an exchange or online credit with no expiry. Thank you