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Planet Shoes

Planet Shoes

2.8 from 34 reviews · View Statistics
See the Best Footwear Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

1.5
4 reviews
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Beware extremely outdated returns policy

published

Beware that if you buy something on sale from their website (which is a large proportion of what is available) you cannot return it for a refund only store credit. These items are not marked "final sale" or anything transparent like that, just ordinary sale items that you would be able to return for a full refund in basically any other store. I also agree with other reviews that the Planet Shoes brand is not as good quality or as supportive for your feet as they once were. I haven't had anything fall apart on me but have had to look to other brands for decent support and cushioning.

Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Planet Shoes
Planet ShoesPlanet Shoes
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Rose L
Rose LSouth East Queensland, QLD
  • 3 reviews

Poor quality and customer service

published

I bought a pair of super comfortable Planet "Town" boots at a DJs store. Within days of wearing the boot, one of the snaps on the ankle strap fell off. Shoe repairers advised they could not fix it without a completely new snap. Omni Footwear were unhelpful, advising they didn't know where to get a simple snap and fobbed me off, back to DJs who were unable to help further. Customer service all round was poor with no one willing to take responsibility. Will not buy from any of these suppliers again.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
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Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress Shoes
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