Reviewer Photos & Videos
I have worn planet shoes for years and I was very happy with my shoes but have found them to be inconsistent with sizing and not value for dollar. I have reverted back to a $25 sandals and my feet are much happier. I wont be buying them again, think before spending you money
Down spiral in quality
Searched in shops and finally found online, a pair of Planet sandals like those that have served me beautifully for many years...thought they looked exactly the same on the net, so bought them directly from Planet Shoes website. On receiving, despite looking very similar in pics, the quality was so poor that that there was no comparison. Fraying, inferior quality plastic and leather (imo) replaced with imitation. Just looked like any other really cheap sandal. The return directions were very 'comprehensive' and thus, I ended up paying half the cost of the shoes in posting them back. Still have not received a refund. Disgusted with the inferior quality of a once wonderful brand of shoes.
Faulty shoes & poor customer service
I purchased genuine leather shoes for $170 - the most I have EVER spent on a pair of shoes. After a month they were wrinkled, tatty & scuffed. They look like I had owned them for two years. Customer service fobbed me off and provided no buyer protection at all. Will not buy from planet shoes again or recommended their service.
Very happy with my black summer sandals, so comfortable (this is my second pair, different colour), really good price; I’m a size 9, true fit - highly recommended. Ordered online, fast professional service.
Find out how Planet Shoes compares to other Footwear Shops & Brands
Know better, choose better.
I broke a bone in my ankle,my family bought me some Planet sandels and they have been awesome!!!As they are adaptable when my foot swells!Would buy more!!Amazing shoes!
Inventory does not match website
Online order - I found three shoes on sale that I wanted to purchase - over $380 worth of product. Ordered online and everything went through ok. I received an email stating one pair was out of stock and received an apology that the online order went through but due to an issue with inventory they were unable to provide my product. This was very disappointing but not a huge problem because I was happy they notified me and refunded me so quickly - they did notify me in a very reasonable timeframe however it should not have happened. Their packin...g and delivery timeframe is pretty poor. Be mindfull that if a product is showing as "in stock" on their website it may not be the case. Also, don't expect a normal online delivery timeframe as this company is quite slow. We'll see how they fit when they finally get here...
Not as good as use to be
I have worn Planet Shoes for years but have noticed the last 2 years, quality is not like it use to be. I now only pick them up on sell-out, as that is the price I think they are only worth now. They don't tend to last like they use to, so no use spending $150-$220 & they only last one season, like happened to me with two lots of winter boots from Planet. Shame as their footbed is like no other, especially since I've had a lot of back surgery.
Don't contact us!
Planet ladies shoes. Jess. Nearly unbearable to wear when new.. Hard heavy and inflexible on the feet. Worn in now.. heavy and hot to wear. Sent email to Planet suggesting somebody should wear a pair for the day to test them. No customer service.
Other Footwear Shops & Brands
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.