1 photo
Planet Shoes

Planet Shoes

2.8 from 33 reviews · View Statistics
See the Best Footwear Shops & Brands in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Planet Shoes

Reviews

Previous
Next
Chris
ChrisMetropolitan Adelaide, SA
  • 11 reviews
  • 10 likes

No. Refund

published

After trying a pair that was from their online store, with 25% off for a special, and they did not fit, they will not refund.
They were over $100, and they only give a store credit. No where does it tell you when buying that there is a store credit only. You have to source their refund policy and it is written there in small print. Buyers beware.

Product Quality
3/5
Incentivised Review No
Planet Shoes
Planet ShoesPlanet Shoes
Chris
Chris

As I said. No refund. There is nothing generous about that. Anything on special should have a declaration clearly stating no refund, credit only. That then, is a very generous policy

Charlie
CharlieGreater Melbourne (Inner), VIC

I'm really disappointed

published

I paid $170 for boots which I assume were leather however I've had them maybe 2 months and they are already peeling at the front on the toe . Not happy!!!

Product Quality
2/5
Incentivised Review No
Planet Shoes
Planet ShoesPlanet Shoes

Please email service@omnifootwear.com.au with details of the boot and purchase so as we may assist.

Beware extremely outdated returns policy

published

Beware that if you buy something on sale from their website (which is a large proportion of what is available) you cannot return it for a refund only store credit. These items are not marked "final sale" or anything transparent like that, just ordinary sale items that you would be able to return for a full refund in basically any other store. I also agree with other reviews that the Planet Shoes brand is not as good quality or as supportive for your feet as they once were. I haven't had anything fall apart on me but have had to look to other brands for decent support and cushioning.

Product Quality
3/5
Incentivised Review No
Planet Shoes
Planet ShoesPlanet Shoes
Rose L
Rose LSouth East Queensland, QLD
  • 3 reviews

Poor quality and customer service

published

I bought a pair of super comfortable Planet "Town" boots at a DJs store. Within days of wearing the boot, one of the snaps on the ankle strap fell off. Shoe repairers advised they could not fix it without a completely new snap. Omni Footwear were unhelpful, advising they didn't know where to get a simple snap and fobbed me off, back to DJs who were unable to help further. Customer service all round was poor with no one willing to take responsibility. Will not buy from any of these suppliers again.

Product Quality
1/5
Incentivised Review No
Footwear Shops & Brands

Find out how Planet Shoes compares to other Footwear Shops & Brands

Know better, choose better.

Compare all

Not made to last

published

I bought a pair of leather boots. The rubber (not sure what it is made of) sole began to deteriorate. I took it to a cobbler who said they were not repairable due to the last not going under the boot.

So I have a perfectly good leather upper and cannot repair the boot. Certainly not saving the planet by making shoes that are unrepairable.

Incentivised Review No
Return Claim MadeNo
Sizing True to size
jules
julesGreater Melbourne (Outer), VIC
  • 11 reviews
  • 6 likes
  • Verified

Don't contact us!

published

Planet ladies shoes. Jess. Nearly unbearable to wear when new.. Hard heavy and inflexible on the feet. Worn in now.. heavy and hot to wear. Sent email to Planet suggesting somebody should wear a pair for the day to test them. No customer service.

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Planet Shoes representatives

Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress Shoes
Visit official website

Other Footwear Shops & Brands

Previous
Luxe.It.Fwd

Luxe.It.Fwd

5.0
(165)
YesStyle

YesStyle

4.6
(5,127)
Birdsnest

Birdsnest

4.8
(151)
JENNEN Shoes

JENNEN Shoes

4.8
(112)
Showpo

Showpo

4.4
(4,035)
Hello Molly

Hello Molly

4.3
(518)
ASHLEY LIM

ASHLEY LIM

5.0
(47)
The Iconic

The Iconic

4.1
(3,202)
Beserk

Beserk

4.9
(49)
Next
See all Footwear Shops & Brands

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.