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Planet Shoes

Planet Shoes

2.7 from 37 reviews · View Statistics
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Reviews

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Charlie
CharlieGreater Melbourne (Inner), VIC

I'm really disappointed

published

I paid $170 for boots which I assume were leather however I've had them maybe 2 months and they are already peeling at the front on the toe . Not happy!!!

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Planet Shoes
Planet ShoesPlanet ShoesSend a private message

Please email service@omnifootwear.com.au with details of the boot and purchase so as we may assist.

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Beware extremely outdated returns policy

published

Beware that if you buy something on sale from their website (which is a large proportion of what is available) you cannot return it for a refund only store credit. These items are not marked "final sale" or anything transparent like that, just ordinary sale items that you would be able to return for a full refund in basically any other store. I also agree with other reviews that the Planet Shoes brand is not as good quality or as supportive for your feet as they once were. I haven't had anything fall apart on me but have had to look to other brands for decent support and cushioning.

Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Planet Shoes
Planet ShoesPlanet ShoesSend a private message
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Rose L
Rose LSouth East Queensland, QLD
  • 3 reviews

Poor quality and customer service

published

I bought a pair of super comfortable Planet "Town" boots at a DJs store. Within days of wearing the boot, one of the snaps on the ankle strap fell off. Shoe repairers advised they could not fix it without a completely new snap. Omni Footwear were unhelpful, advising they didn't know where to get a simple snap and fobbed me off, back to DJs who were unable to help further. Customer service all round was poor with no one willing to take responsibility. Will not buy from any of these suppliers again.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
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So Disappointed...

published

Planet Shoes have long been my favorite most comfortable shoes...but the last 3 pairs no longer fit as well as they used to and literally fell apart in the sole and stitching in less than 3 months wear. They lack the old comfort and I will never waste my money on these shoes again.

Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Planet Shoes
Planet ShoesPlanet ShoesSend a private message

We are disappointed to see this - we stand by our product, and would always ask if you have any issue that you contact us so it can be resolved. If you would like to email service@omnifootwear.com.au we would be happy to address this for you.

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Not made to last

published

I bought a pair of leather boots. The rubber (not sure what it is made of) sole began to deteriorate. I took it to a cobbler who said they were not repairable due to the last not going under the boot.

So I have a perfectly good leather upper and cannot repair the boot. Certainly not saving the planet by making shoes that are unrepairable.

Incentivised Review No
Return Claim MadeNo
Sizing True to size
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Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress Shoes
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