Planet Shoes

I’ve got a wardrobe full of planet shoes. I’ve been buying them for nearly a decade. But the honeymoon is over. Recently the quality had been falling, sizing has become inconsistent, and their new website is a huge step down from their previous one.
It’s just not worth the risk and effort when half the time the shoes don’t fit and they won’t refund - only store credit! Off to find a new staple.

I have worn planet sandals and boots for years and been very happy. The last sandals I bought, Maui13, approx 2 months ago, are not as comfortable. The padding does not extend to the outside edge which is extremely hard & uncomfortable. There is no defined stitching on areas of the innersole as has previously been the case. The colour is not really rose gold as shown in the photo.
The size is not printed anywhere on the sandal. As they fit that was not a problem for me.
The stitching on my previous sandals frayed which was unusual. As they w...

First bought planet shoes 15 years ago since then they have become a fashionable shoe not just a comfort shoe ,must have over 15 different styles for summer and winter they are my go to shoes

They are the only make that I buy now, always comfortable from the start. I am recovering from a hip replacement and I find Planet Shoes supportive and easy to walk in.

After trying a pair that was from their online store, with 25% off for a special, and they did not fit, they will not refund.
They were over $100, and they only give a store credit. No where does it tell you when buying that there is a store credit only. You have to source their refund policy and it is written there in small print. Buyers beware.

Their boots are very lightweight made with very thin leather covering a synthetic shoe body. I have worn the Maddy boot for a couple of years and the toe has just ripped finally revealing what I had suspected all along was underneath. They are NOT the best boots and NOT AT ALL worth the price they charge for them. For around $200 usually you can buy very good quality boots/shoes. These are nowhere near being 'very good quality' but are passable. The fit is not snug and feels like they've modelled them on something other than a foot.....cannot q...

I’ve been buying planet shoes boots for a few years now. They don’t last as long as they used to and a pair of boots I bought to replace a pair the dog chewed are literally different sizes even through they’re marked as the same size.

Any other work shoes I’ve bought have only lasted a couple of months max before the heels wear off, they would also be painful and rub my toes, even the brands that are designed for wide feet. Planet shoes are the only ones that don’t rub and I’m still wearing the same pair I bought a year ago with no heel damage so they are definitely value for money. I’m usually a 9.5 and I get a 10 in these so they are mostly true to size. Everyone I work with also wears Planet shoes because they are the only ones that last and are so comfortable to be in all day.

I’ve had neuromas on my feet for 8yrs, bought a pr of Pl Earth sandals, walked home and have had none of my daily foot pain when wearing these.
Went back to shop next day and got a 2nd pair, am very happy with my purchases, so comfortable, it is a joy not to have constant pain

I paid $170 for boots which I assume were leather however I've had them maybe 2 months and they are already peeling at the front on the toe . Not happy!!!

Beware that if you buy something on sale from their website (which is a large proportion of what is available) you cannot return it for a refund only store credit. These items are not marked "final sale" or anything transparent like that, just ordinary sale items that you would be able to return for a full refund in basically any other store. I also agree with other reviews that the Planet Shoes brand is not as good quality or as supportive for your feet as they once were. I haven't had anything fall apart on me but have had to look to other brands for decent support and cushioning.

I bought a pair of super comfortable Planet "Town" boots at a DJs store. Within days of wearing the boot, one of the snaps on the ankle strap fell off. Shoe repairers advised they could not fix it without a completely new snap. Omni Footwear were unhelpful, advising they didn't know where to get a simple snap and fobbed me off, back to DJs who were unable to help further. Customer service all round was poor with no one willing to take responsibility. Will not buy from any of these suppliers again.

I recently bought 2 pairs of planet shoes Amy, I have the black and blue, they air like walking on air, size is spot on,I will definitely get the sand colour next

I bought a pair of leather boots, wanting style, quality and comfort, I think all I got was style.

They look nice but don't seem very strong for leather. They have a flimsy light feel. After a couple days wearing they are already getting a crease across the toe area. It has nice soft padding across the back of the heel so no blisters.

It has good padding support around the heel but doesn't have any padding around the ball of the foot and the inner sole around the front feels thin and hard and not soft and padded like the back. Doesn't have ...

I purchased a new pair of my favourite brand of shoes "PLANET" just recently.
Sadly the foot bed inner sole is not longer like it used to be and the very reason I have stayed loyal to this brand over the Years. I am disappointed with the newer foot bed it is no longer as resilient as it used to be. It used to have the most amazing cushioning which made you feel like you were walking on a cloud. Now when you press it, it seems thin and it feels like you are walking on a hard floor and no longer has that quality cushioning that was so comfortable. It is a shame that is has changed.