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Planet Shoes

Planet Shoes

2.7 from 38 reviews · View Statistics
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RS8573
RS8573Daylesford
  • 20 reviews
  • 7 likes

A once great shoe company…

published

I’ve got a wardrobe full of planet shoes. I’ve been buying them for nearly a decade. But the honeymoon is over. Recently the quality had been falling, sizing has become inconsistent, and their new website is a huge step down from their previous one.
It’s just not worth the risk and effort when half the time the shoes don’t fit and they won’t refund - only store credit! Off to find a new staple.

Product Quality
3/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
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Change to foot bed inner sole

published
Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Chris
ChrisMetropolitan Adelaide, SA
  • 11 reviews
  • 11 likes

No. Refund

published

After trying a pair that was from their online store, with 25% off for a special, and they did not fit, they will not refund.
They were over $100, and they only give a store credit. No where does it tell you when buying that there is a store credit only. You have to source their refund policy and it is written there in small print. Buyers beware.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Planet Shoes
Planet ShoesPlanet ShoesSend a private message
Chris
Chris

As I said. No refund. There is nothing generous about that. Anything on special should have a declaration clearly stating no refund, credit only. That then, is a very generous policy

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Annabel
Annabel
  • 11 reviews
  • 2 likes

Cheaply made shoes with very inflated price tag

published
Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
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Debi j
Debi jGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Quality has dropped

published

I’ve been buying planet shoes boots for a few years now. They don’t last as long as they used to and a pair of boots I bought to replace a pair the dog chewed are literally different sizes even through they’re marked as the same size.

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Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Planet Shoes
Planet ShoesPlanet ShoesSend a private message

Hi Debi, it is possible the new boots have been incorrectly sized - have you contacted place of purchase, or ourselves, regarding this? Please email service@omnifootwear.com.au with your query so as we may assist.

Debi j
Debi j

They were purchased online direct from yourselves. They are the fifth pair of boots I have purchased from you so was very disappointed

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Charlie
CharlieGreater Melbourne (Inner), VIC

I'm really disappointed

published

I paid $170 for boots which I assume were leather however I've had them maybe 2 months and they are already peeling at the front on the toe . Not happy!!!

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Planet Shoes
Planet ShoesPlanet ShoesSend a private message

Please email service@omnifootwear.com.au with details of the boot and purchase so as we may assist.

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Rose767
Rose767Peel, WA
  • 5 reviews
  • 4 likes
  • Verified

Sort of Ok

published
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Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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T.B
T.BSydney, NSW
  • 4 reviews
  • Verified

Planet shoes seem to have changed

published

I purchased a new pair of my favourite brand of shoes "PLANET" just recently.
Sadly the foot bed inner sole is not longer like it used to be and the very reason I have stayed loyal to this brand over the Years. I am disappointed with the newer foot bed it is no longer as resilient as it used to be. It used to have the most amazing cushioning which made you feel like you were walking on a cloud. Now when you press it, it seems thin and it feels like you are walking on a hard floor and no longer has that quality cushioning that was so comfortable. It is a shame that is has changed.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Planet Shoes
Planet ShoesPlanet ShoesSend a private message

We have worked very hard on our foot bed, and pride ourselves on the comfort it offers. If you would like to please email service@omnifootwear.com.au so as we could look into this for you?

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Not made to last

published

I bought a pair of leather boots. The rubber (not sure what it is made of) sole began to deteriorate. I took it to a cobbler who said they were not repairable due to the last not going under the boot.

So I have a perfectly good leather upper and cannot repair the boot. Certainly not saving the planet by making shoes that are unrepairable.

Incentivised Review No
Return Claim MadeNo
Sizing True to size
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Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress Shoes
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