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Planet Shoes
- 20 reviews
- 7 likes
A once great shoe company…
I’ve got a wardrobe full of planet shoes. I’ve been buying them for nearly a decade. But the honeymoon is over. Recently the quality had been falling, sizing has become inconsistent, and their new website is a huge step down from their previous one.
It’s just not worth the risk and effort when half the time the shoes don’t fit and they won’t refund - only store credit! Off to find a new staple.
- 11 reviews
- 11 likes
No. Refund
After trying a pair that was from their online store, with 25% off for a special, and they did not fit, they will not refund.
They were over $100, and they only give a store credit. No where does it tell you when buying that there is a store credit only. You have to source their refund policy and it is written there in small print. Buyers beware.
As I said. No refund. There is nothing generous about that. Anything on special should have a declaration clearly stating no refund, credit only. That then, is a very generous policy
I'm really disappointed
I paid $170 for boots which I assume were leather however I've had them maybe 2 months and they are already peeling at the front on the toe . Not happy!!!
Please email service@omnifootwear.com.au with details of the boot and purchase so as we may assist.
- 4 reviews
- 4 likes
Not bad.....
....initially the tops felt a bit hard and pressed on top of the foot but now they are worn in a bit they are pretty comfortable. I don't think I would pay over $100 for them though. These cost me $60nzd so I'm pretty happy with them.
Hi, we are sorry to hear this pair of Planets did not provide the comfort you expected. If you would like to email service@omnifootwear.com.au with the details of the shoe we would be interested to lo...
Read moreok into for you. Not all items are going to be a good fit for every foot unfortunately, but we are interested to know what we got wrong with this particular one.
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- 7 reviews
- 2 likes
Navy Potsy boots - fantastic!
I normally wear doc marten boots but they got a bit heavy as I was struggling with arthritis. I bought a pair of navy Potsy boots from planet shoes and wear them all the time! No problem with delivery and the boots are really comfortable!
Not made to last
I bought a pair of leather boots. The rubber (not sure what it is made of) sole began to deteriorate. I took it to a cobbler who said they were not repairable due to the last not going under the boot.
So I have a perfectly good leather upper and cannot repair the boot. Certainly not saving the planet by making shoes that are unrepairable.
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Details
| Category | Online Shops and Footwear Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $100.00 |
| Mens / Womens Clothing | Mens and Womens |
| Labels Sold | Variety of Labels |
| Buy Now, Pay Later Options | ZipPay / ZipMoney |
| Type of Footwear Offered | Casual & Dress Shoes |
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Hey Chris, we are sorry to hear your disappointment with our returns policy - it is in no way hidden or fine print and it is the customers responsibility to familiarise themselves with the returns pol...
Read moreicy before purchasing to decide whether to purchase. We have a very generous returns policy, allowing sale items to be returned for an exchange or online credit with no expiry. Thank you