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Planet Shoes
- 2 reviews
- 1 like
Quality and comfort
I have purchased 4 Planet shoes over the years. The 3 boots were all true to size though in the sandals I had to return for a smaller size. Process to exchange was simple. Unfortunately after a month or so the elastic came unstitched on the sandals but my mum kindly stitched it back. Though they are looking a bit worn after a few years, the 3pr of boots ars still going strong. I wear one pr nearly daily in Winter and have done for around 5 years. I need a new pair but it's hard to find a similar style.
I'm really disappointed
I paid $170 for boots which I assume were leather however I've had them maybe 2 months and they are already peeling at the front on the toe . Not happy!!!
- 4 reviews
- 4 likes
Not bad.....
....initially the tops felt a bit hard and pressed on top of the foot but now they are worn in a bit they are pretty comfortable. I don't think I would pay over $100 for them though. These cost me $60nzd so I'm pretty happy with them.
Hi, we are sorry to hear this pair of Planets did not provide the comfort you expected. If you would like to email service@omnifootwear.com.au with the details of the shoe we would be interested to lo...
Read moreok into for you. Not all items are going to be a good fit for every foot unfortunately, but we are interested to know what we got wrong with this particular one.Beware extremely outdated returns policy
Beware that if you buy something on sale from their website (which is a large proportion of what is available) you cannot return it for a refund only store credit. These items are not marked "final sale" or anything transparent like that, just ordinary sale items that you would be able to return for a full refund in basically any other store. I also agree with other reviews that the Planet Shoes brand is not as good quality or as supportive for your feet as they once were. I haven't had anything fall apart on me but have had to look to other brands for decent support and cushioning.
We have a clear and generous returns policy - it is not hidden. The customers who tend to have issue with it are generally those that haven't read it prior to purchasing. We offer store credit, no exp...
Read moreiry, or exchange on ALL purchases (excluding Final Sale), and we refund full price purchases. It is not a consumers right to have their purchase, full price or not, refunded. We have incorporated a range of materials and price points into our offering, in an attempt to have something for everyone at different price points. This does mean that some of the less expensive items will not have the same features and comfort.Find out how Planet Shoes compares to other Footwear Shops & Brands
Know better, choose better.
- 3 reviews
Poor quality and customer service
I bought a pair of super comfortable Planet "Town" boots at a DJs store. Within days of wearing the boot, one of the snaps on the ankle strap fell off. Shoe repairers advised they could not fix it without a completely new snap. Omni Footwear were unhelpful, advising they didn't know where to get a simple snap and fobbed me off, back to DJs who were unable to help further. Customer service all round was poor with no one willing to take responsibility. Will not buy from any of these suppliers again.
So Disappointed...
Planet Shoes have long been my favorite most comfortable shoes...but the last 3 pairs no longer fit as well as they used to and literally fell apart in the sole and stitching in less than 3 months wear. They lack the old comfort and I will never waste my money on these shoes again.
We are disappointed to see this - we stand by our product, and would always ask if you have any issue that you contact us so it can be resolved. If you would like to email service@omnifootwear.com.au we would be happy to address this for you.
- 7 reviews
- 2 likes
Navy Potsy boots - fantastic!
I normally wear doc marten boots but they got a bit heavy as I was struggling with arthritis. I bought a pair of navy Potsy boots from planet shoes and wear them all the time! No problem with delivery and the boots are really comfortable!
Not made to last
I bought a pair of leather boots. The rubber (not sure what it is made of) sole began to deteriorate. I took it to a cobbler who said they were not repairable due to the last not going under the boot.
So I have a perfectly good leather upper and cannot repair the boot. Certainly not saving the planet by making shoes that are unrepairable.
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Details
Category | Online Shops and Footwear Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $100.00 |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Variety of Labels |
Buy Now, Pay Later Options | ZipPay / ZipMoney |
Type of Footwear Offered | Casual & Dress Shoes |
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Please email service@omnifootwear.com.au with details of the boot and purchase so as we may assist.